Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews
Call Service Center (309) 328-8171

775 Reviews of Mike Murphy Ford Inc - Service Center

Sort by
April 07, 2022

The service was great and quick. They kept me informed about everything that had to do with my vehicle. Customer service was great. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Mike Murphy Ford Inc responded

Ray, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2022

They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Apr 19, 2022 -

Mike Murphy Ford Inc responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information. Our Service Coordinator, Robin, will be reaching out to you Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford and hopefully we can get to the bottom of this. Mike Murphy Ford

March 30, 2022

They did everything I asked them to do. The Ford points are great. Good job More

by BANDSJOHNSON62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

March 28, 2022

The service was very good and the price was fair to, and hardly no wait, Will come back More

by MMONTGOMERY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 26, 2022

Service writer was friendly and my car was serviced in a timely manner. Good experience. More

by pattiwilliams74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, Patti, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

March 25, 2022

The people working the service department were a professional team from start to finish. You could not ask for better service anywhere. More

by westart58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Mar 25, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

March 25, 2022

Service is always friendly and people I can trust to not talk me into anything I do not need. More

by cjcarter97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

March 24, 2022

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. More

by mary_bye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Mar 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 23, 2022

They got us right in told us what was wrong ordered the part and scheduled a service date very quickly. More

by leisathomas07
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Mar 24, 2022 -

Mike Murphy Ford Inc responded

Leisa, We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Great experience as usual. Time was given to ME explain my problems which help narrow down a solution. GREAT JOB GUYS. I RECOMMEND EVERYONE TO BUY A CAR FROM MIKE MURPHY FORD More

by GLENDAWILLIAMS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

1
...
22
23
24
...
78