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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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May 19, 2023

Very friendly, helpful and an all around great place to work with. Mike is very personable and knowledgeable. More

by ADYER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

They stand behind the work they do. Very friendly. Love the service of pick-up and delivery. More

by ARNETT917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Always a good experience with service when my car needs maintenance and repairs. I truly appreciate getting a loaner car, but the cigarette smell was unsuccessfully covered up with a melon-scented air fre More

by lisaburnett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Woods
May 09, 2023

They were fast and very polite to us both. A very pleasant experience and we will come back when service is needed. More

by jackdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Bought the car told no accidents. Clearly front bumper accident and back end. Also emergency brake didn’t work had to take it in for service and now again back end noise having to t More

by WINTERV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ANTHONY DAVIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Mike Murphy Ford Inc responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Murphy Ford

May 04, 2023

Jeremy Englert and the entire Service Team are great to work with and extremely friendly. More

by RJLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

There is no better service center in the world! Love the team! They are so quick to get us in and they are so kind - never making me feel stupid with some of my goofy questions. We will be looki More

by LISA.JOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Easy buying experience from the test drive through the final purchase. Salesman was very helpful in finding answers to my questions. More

by larmil3
Recommend Dealer
Yes
Employees Worked With
Tim Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
May 02, 2023

MMF is the only dealer to service my 2004 $port Trac I boignt there. That say plenty. More

by CEDLOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

You can buy a car anywhere; I keep coming back to Mike Murphy Ford because of the service department. More

by AARON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Hollan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Woods
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