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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
756 Reviews

756 Reviews of Mike Murphy Ford Inc - Service Center

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July 05, 2023

$156. 00 is a bit much for a diagnostic. I would think twice before using your services again. More

by THOMAGL720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Woods
July 04, 2023

I am very impressed with the level of customer service that staff at Mike Murphy Ford provide. More

by DZD_MAD1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Am not satisfied with explanation regarding A/C & vent dash settings. Upside is that I wasn't charged a diagnostic fee. More

by RAJ99
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Every time I bring my truck in for upkeep they are extremely friendly and helpful. They spell things out for me when it's needed. More

by ALSACE226
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

I like the dealership overall. Noticed that the saleman I used to work with has moved on. I am awaiting an email regarding an inquiry on inventory . I have requested, initiall More

by BTOUSLEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dalton Klarich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece
June 22, 2023

They give me good service and I would recommend them to anyone and they answer all my questions More

by robbieanderson765
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

I like your Maintenance Department. The Maintenance Managers, like Bryan are very knowledgeable and professional. More

by RLMEANS3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Robin and her team did a great job of getting my car to MM for and delivering after it was fixed. More

by PAUL.A.KEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

PAUL.A.KEENAN responded

Like the pick-up service from MM Ford

June 14, 2023

Very pleasant He was very helpful and friendly he explained everything to me Very knowledgeable More

by MOOKIECHRIS
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gensler
May 25, 2023

Jeremy was friendly and my appointment was handled efficiently. I was happy with the service. More

by JULIE_LEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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