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Mike Murphy Ford Inc

Morton, IL

4.8
4,245 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,245 reviews

October 03, 2020

Worst dealership experience I’ve ever had. wrong car on file and appt date. didn’t call me for 3 days wouldn’t answer phone More

by Kelseywinter22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Wingfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Oct 17, 2020 -

Mike Murphy Ford Inc responded

Hello Kelsey, We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to contact us directly, we would appreciate the opportunity to address your concerns. Mike Murphy Ford

October 03, 2020

Great place to do business 👍I have bought Ford Taurus Great place to do business 👍 I have bought Ford Taurus at Mike Murphy for over twenty years. Brad Barker sold all of the cars to me. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Oct 05, 2020 -

Mike Murphy Ford Inc responded

Jim, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

October 03, 2020

Working with Kevin & Alicia was great. They kept us informed and answered any questions we had throughout the entire process. I also really appreciated Mike Murphy introducing himself to us and giving More

by csmendoza0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Alicia and Kevin provided such excellent service. We will share your comments with them, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

October 03, 2020

Hands down awesome service! Came in not sure of what I wanted and Kevin got me in something I like and can afford! Will definitely come here again the next time around! More

by Bnb711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Mike Murphy Ford Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 02, 2020

Very good service. Found a truck on Sunday in the lot. Messaged with my trade info and got a response early Monday morning. Was given a tentative offer by phone and after work took my trade over and negot More

by Bruce H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

October 02, 2020

I bought my Escape there in 2016 and my husband bought his truck there in 2017. Both were used but in great condition. Both have been excellent vehicles. We’ve felt welcomed since the first moment we walk More

by Lilleygirl52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Oct 02, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

October 02, 2020

Fast Professional service and very nice Waiting area. Also very helpful with the part that I needed to have ordered for my car. Thanks for the great experience More

by Dmskeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Oct 03, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that our service team was able to assist you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

October 02, 2020

We had such a great experience here! The place was clean & the cars were great looking. Not only was everyone professional but they went out of the way to be friendly & accommodating! Nothing pushy about th More

by Cooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your wonderful feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

October 02, 2020

Bought a used pickup truck. The whole procedure was very smooth from start to finish. The salesperson Dan McGrail was very easy and accommodating to work. I am very happy with the truck and pleased with the More

by Jerryriverside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Oct 03, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! Dan and all of us at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford

October 01, 2020

Anthony did a great job explaining the car's intricacies. And the finance manager did a great job also. We were very happy with everything More

by johnschmitt8839
Friendliness
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

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