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Mike Murphy Ford Inc
Morton, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,137 reviews
My husband and I just bought our new 2021 Ford Explorer from Paul Ekstam. We previously went to a different dealership earlier in the day and left there completely frustrated and upset. Going to Mike Murph from Paul Ekstam. We previously went to a different dealership earlier in the day and left there completely frustrated and upset. Going to Mike Murphy Ford was a completely different experience. Paul met with us and we explained our frustration with the other dealership and he promised this experience would be nothing like that and he was absolutely right. Paul pulled up multiple vehicles for us to look at and really listened to our needs and wants as a family. At no time did he try any gimmicks to get us into anything we didn't want. When it came to pricing our trade we were completely shocked at the value they were willing to give us vs. the previous dealership. We never had to wheel and deal with them to get a fair price. They nailed it on the first try! When it came to explaining pricing on the new vehicle Paul was great at going over everything with us in a way that didn't make it confusing or feel like they were trying to get one over on us. Overall, Paul and everyone Mike Murphy Ford changed my view on buying a new vehicle. We have already started recommending them to everyone we know and will definitely buying our next vehicle from them! More
Great experience. Salesman was polite and efficient. Thorough explanation of our finance options. We will DEFINITELY be buying more vehicles at Mike Murphy and will be sharing our experience with friend Thorough explanation of our finance options. We will DEFINITELY be buying more vehicles at Mike Murphy and will be sharing our experience with friends and family. More
They very professional and courteous. I was treated with respect by all employees that I encountered. Will come back in the future when I buy a car again. respect by all employees that I encountered. Will come back in the future when I buy a car again. More
it was a great job by our sales man nathan noyes and man that did the paper work.for our new 2020 ranger.this is our second vehicle from this dealership we have been very happy with them. that did the paper work.for our new 2020 ranger.this is our second vehicle from this dealership we have been very happy with them. More
Friendly. Excellent customer service. They make the vehicle buying experience both easy and efficient. We have purchased multiple vehicles from them. Don't want to go anywhere else. vehicle buying experience both easy and efficient. We have purchased multiple vehicles from them. Don't want to go anywhere else. More
Terrific experience. I went in knowing what I wanted. Anthony handed me the keys and sent me off for a test drive. Price was great, didn’t need to haggle back and forth. Whole process was simple and fast Anthony handed me the keys and sent me off for a test drive. Price was great, didn’t need to haggle back and forth. Whole process was simple and fast. Thank you again! More
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Aggressive prices. No sales pressure. Very easy to deal Aggressive prices. No sales pressure. Very easy to deal with. Good people. Dan set me up with a great truck and with a nice topper from J&J Toppers Aggressive prices. No sales pressure. Very easy to deal with. Good people. Dan set me up with a great truck and with a nice topper from J&J Toppers. More
Let me start by saying I have been a customer for over 3 years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil cha years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil change yesterday and the mechanic gave it all green checks on the courtesy inspection. On the drive home I noticed the rear brakes began grinding. Upon arriving at home I removed the driver side rear tire to find the brake pad was completely worn away. Not unexpected with 110k on the brakes but being told they inspected and were good was not true. Either the mechanic was incompetent or they did not do the inspection and falsified the report. If they had actually done the inspection and told me about the brakes they would have made money because I would have had them replace the brakes. Either way the service department violated my trust and will not see me back. I called and spoke with General Manager and the only thing they could say was sorry. More
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Great dealership. They checked ahead of time to make sure vehicle I was interested in was available. Dan McGrail took great care of me and transaction was very smooth. vehicle I was interested in was available. Dan McGrail took great care of me and transaction was very smooth. More
Easy and painless, Dave was great to work with and made sure the process was easy. We left in a new car and happy! We came in with a plan and it was nice to see Dave work with us on that! Thanks again Dave sure the process was easy. We left in a new car and happy! We came in with a plan and it was nice to see Dave work with us on that! Thanks again Dave!! More