Mike Murphy Ford Inc

As always, very friendly. Nathan, Jeff and Levi worked their magic to get me where I wanted to be. I will NEVER go anywhere else. Mike Murphy Ford definitely feels like you're working with family! their magic to get me where I wanted to be. I will NEVER go anywhere else. Mike Murphy Ford definitely feels like you're working with family! More

Mike Murphy Ford is the worst dealership I have ever dealt with in my life. My hybrid Fusion was towed to their dealership in January 2021 and they have yet to diagnose it as of March 25, 2021. I purcha dealt with in my life. My hybrid Fusion was towed to their dealership in January 2021 and they have yet to diagnose it as of March 25, 2021. I purchased the car at another dealership in Morton, but it was sent to MMF since they’re the local Ford warranty repair shop. After a month and a half I called a few times and even stopped in the dealership just to see what was taking so long. They never communicated with me or the dealership I purchased it from. They ignored our calls many of times. After two months went by, the situation wasn’t getting resolved so I emailed them letting them know I would be calling corporate for assistance, since no one at MMF ever kept me in the loop or communicated with me. My car sat on MMF’s lot for nearly a quarter of a year and they didn’t work on it at all. They could not even tell me what the problem was because they probably spent a grand total of 10 minutes on it in nearly 3 months. The service manager, Mitch was very rude and didn’t apologize or explain what was happening. My car was sent back to where it came from apparently because they could not handle the fact that I escalated the situation, therefore they refused to do business with me. This is a very poor dealership and I would not recommend it to anyone. Price may sell cars, but bad attitudes and poor service won’t retain customers. Word of mouth travels fast! A McDonald’s run by 16 year olds at midnight would be more efficient than MMF! I wouldn’t even give them a 1 star, because honestly, a 1 star is a little excessive. More

This was my first time buying a car since my husband passed. Richie was very kind and did not pressure me. He was patient and very helpful in finding the perfect car for me. I am thankful for Richie and passed. Richie was very kind and did not pressure me. He was patient and very helpful in finding the perfect car for me. I am thankful for Richie and the great service he provided in finding me my Nissan Pathfinder. More

Best Ford dealership anywhere! I had called ahead and was met by my sales person ( Anthony Davis)when I got there. I told him what I was looking for and the vehicle was brought to me to drive... by myself. met by my sales person ( Anthony Davis)when I got there. I told him what I was looking for and the vehicle was brought to me to drive... by myself. He sold me my Lincoln MKX that day. My experience at Mike Murphy Ford was great. All departments gave me excellent customer service. More

Anthony Davis took my particular needs for a work truck seriously, helped me see other options and walked me through the tedious paperwork in a breeze! I was looking for a hard to find work truck and the seriously, helped me see other options and walked me through the tedious paperwork in a breeze! I was looking for a hard to find work truck and the prices were unbeatable. This was my first purchase from a dealership in 20 years and Anthony made it enjoyable unlike all the cliches I hear about dealerships. More

Found a truck online that i was interested in, so stopped by (unscheduled). Was helped immediately and Brandon brought the keys out for my family and I to test drive the truck. Really happy with the trucks by (unscheduled). Was helped immediately and Brandon brought the keys out for my family and I to test drive the truck. Really happy with the trucks performance and options. I asked Brandon for a trade-in evaluation, which he promptly got back to me within 30mins, along with a proposal for the truck. Returned a few days later and Brandon held the truck for me so we could close. Scheduled closing and was promptly helped and greeted by too many names to list. Great process and great service. Thank you all for getting my family and me into our new truck! More

Vehicle for my daughter.She had done the research and knew what she wanted and what she wanted to pay.From when we arrived to driving away was 2 hours. Knowledgeable and efficient. knew what she wanted and what she wanted to pay.From when we arrived to driving away was 2 hours. Knowledgeable and efficient. More

I was very pleased with the service at mike Murphy Ford. They go above and beyond in order to help. They even worked me in on a very busy day They go above and beyond in order to help. They even worked me in on a very busy day More

All good and staff was great. Car running fine and no problems thus far. Happy that the staff was friendly and willing to help me out. problems thus far. Happy that the staff was friendly and willing to help me out. More

Always have a positive experience when I take my cars to :Mike Murphy Ford. Mitch and his Service Department are always very helpful and efficient. Would not take my cars anywhere else. :Mike Murphy Ford. Mitch and his Service Department are always very helpful and efficient. Would not take my cars anywhere else. More