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Mike Murphy Ford Inc

Morton, IL

4.8
4,136 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 33 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,136 reviews

August 15, 2021

Fred was an absolute delight of a person and kept us laughing. He's truly worthwhile and absolutely kind. Would love to work with him again! More

by Tiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Graham
Aug 16, 2021 -

Mike Murphy Ford Inc responded

Tiana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Fred and our team here at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford

August 15, 2021

Best selection. Low pressure sales. Nick Reece was awesome to work with. I will be back to buy another vehicle next spring. Understood my situation and was willing to accommodate More

by JOHN.LANCE89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reece
Aug 16, 2021 -

Mike Murphy Ford Inc responded

John, Congratulations on your new vehicle! We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford

August 13, 2021

Because of our business we need lmmediate service. Our equipment is on a roll all the time, no down time. Mike Murphy handled perfectly. Thanks More

by Jakevm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mich
Aug 14, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review, Jake! We are so glad that we had the opportunity to work with, you and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

August 13, 2021

Everyone was great! We got a good price on the car we bought and a good price for our trade. The staff went out of their way to accommodate us. More

by JeffB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Mike Murphy Ford Inc responded

Congratulations on your new purchase, Jeff! Thank you for taking the time to leave us a great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc, Jeff. We get it….Price Sells Cars! Mike Murphy Ford

August 12, 2021

Murphy Ford always takes care of my needs. All the people in the service department are great. They seem to always take care of my needs quickly. More

by tttarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Aug 12, 2021 -

Mike Murphy Ford Inc responded

We are very happy to provide you with such a positive experiences! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

August 12, 2021

Best prices by far and very friendly staff. Heard commercial on radio so I looked ip website and found the truck of my dreams. Excellent More

by DCTRSIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

August 12, 2021

I appreciated the fact that they squeezed in getting my brake pads fixed the same day as my oil change. With no loaner vehicles available, I would’ve had to take my business elsewhere More

by pmcraig67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Aug 12, 2021 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

August 12, 2021

Brakes were a problem. First they said it could be 2 weeks and they had them fixed the next day. The people we talked to were very helpful More

by timwhitehurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Aug 12, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

August 11, 2021

Service Dept. is well staffed and organized.Work seems to be of good quality, completed on time. Complimentary car wash was provided. Would recommend to friends. More

by NJMIDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Aug 12, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

August 11, 2021

I Was told by a service writer they were focused on vehicles only bought at this dealership even though mine has Ford extended warranty. It would be 4 to 6 weeks for an appointment. More

by Simpssw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Katus
Aug 25, 2021 -

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Unfortunately between Covid hitting and then parts shortages it has caused delays across the entire automotive industry and has many dealerships service departments backed up. Again we apologize for the long wait times. Mike Murphy Ford

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