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Mike Murphy Ford Inc

Morton, IL

4.8
4,328 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,328 reviews

August 24, 2024

Anthony Davis is very kind and helpful! He answered all my questions and was very patient with me since it was my first time buying a car by myself. Mike Murphy as a whole was very clean an More

by destiny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Mike Murphy Ford Inc responded

Hi Destiny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 22, 2024

Always friendly and helpful. Efficient buying process. Have purchased many vehicles and used their service department for many years. More

by pmhurd73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Crozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Mike Murphy Ford Inc responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 21, 2024

Kevin Towle was quick, and efficient. The total process only took about 3 hours; with no stress and very friendly service. I am looking forward to new adventures with my new Bronco! More

by vhagaman01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Crozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Mike Murphy Ford Inc responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

I was disappointed that there were no loaners when I booked out almost four weeks. I was very disappointed when my car was not even vacuumed. More

by NANCYWRAIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kersen Cranwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Scalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Mike Murphy Ford Inc responded

Thank you, Nancywraight, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Mike Murphy Ford. We take our customers’ comments seriously so we hope that you’ll give us a call at (309) 263-2311 so we can understand exactly what went wrong. Thank you for your honest feedback and we hope to hear from you soon.

August 21, 2024

Very respectful easy to work with. Salesperson explains everything well. There’s no stress at mike Murphy when looking at vehicles More

by Blake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Mike Murphy Ford Inc responded

Hi Blake, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

August 20, 2024

They couldn't even put my license plate on straight! ! No incentives to bring in for service!! More

by wwellsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kersen Cranwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Mike Murphy Ford Inc responded

Wwellsjr, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give us a call at (309) 263-2311 if you’d like to discuss this matter further. Thank yo u again for your honest feedback and we look forward to hearing from you. Take care. Mike Murphy Ford

August 19, 2024

The easiest and fastest vehicle purchase I have ever had! 1 phone call to Alicia, told her what Edge I wanted and in less than a few hours it was a done deal! Kevin took care of the vehicle side of things More

by Debbie Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Mike Murphy Ford Inc responded

Debbie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 18, 2024

Thank you Nathan for helping us order our new ride! We love it! Everything went very smooth! We appreciate you! More

by julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Mike Murphy Ford Inc responded

Hi Julie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 18, 2024

They kept my truck for a month and still drives terrible not happy at all More

by shawngto70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Wingfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Mike Murphy Ford Inc responded

Shawngto70, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We did provide you with a vehicle to drive while your truck was in the shop so we could keep your vehicle a little longer to try and determine the issue. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Again thank you for your feedback and don't hesitate to call us to discuss any issues you are still having with your truck. Mike Murphy Ford

August 16, 2024

Always have done business with Mike Murphy Ford. Great customer service and always treated well. More

by janetedwards2318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allison, retired, Kim Woods
Aug 22, 2024 -

Mike Murphy Ford Inc responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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