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Mike Murphy Ford Inc

Morton, IL

4.8
4,245 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,245 reviews

November 25, 2021

Dave was awesome at helping find the perfect match for me. He took his time and listened to what I liked and didn’t like in a new vehicle giving me plenty of choices to see and test out. More

by ASH.RENEA09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brekke
Nov 26, 2021 -

Mike Murphy Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

November 25, 2021

Extremely cordial and polite. Did not recommend a lot of unnecessary service, told me what was starting to show some wear, but assured me nothing needed any service at this time. Like that honesty. More

by atrain7178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece
Nov 26, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

November 23, 2021

Very friendly….more selection than other dealerships! Process for buying was fairly quick. Definitely would buy from them again! More

by LORIFRYE2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brekke
Nov 24, 2021 -

Mike Murphy Ford Inc responded

Lori, We are very happy to hear David and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

November 23, 2021

Great service from start to finish. Got me in right on time and done very quickly. More

by d.schaufelberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Nov 24, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that Pete was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 21, 2021

Although the quality of the repair work was good. I was disappointed with their communication. They could do better keeping their customers informed about the status of the repairs. More

by Jessesdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Englert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Mike Murphy Ford Inc responded

We're sorry, Jesse, that you didn't have a completely satisfying visit. Thank you for your contact information and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford

November 21, 2021

They made the process of buying a car from start to finish very easy and enjoyable More

by PEEKABOO3102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Nov 21, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

November 17, 2021

The bare minimum was done. I asked for my tire pressures to be checked and I know they weren’t because when I pulled into my garage the tired pressure light came on. I aired the tired up thinking maybe I ra More

by Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Wingfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mike Murphy Ford Inc responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Murphy Ford

November 17, 2021

Very polite , customer oriented, made sure I had a loaner car until mine was ready . Mike himself thanked me for going there ! More

by TINMAN_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mike Murphy Ford Inc responded

Thank you, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 16, 2021

Took too long. Left grease on front seats. Lost tire cap. Repaired flat tire but left plug sticking 1" out of tire. More

by Waldo777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Nov 30, 2021 -

Mike Murphy Ford Inc responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Murphy Ford

November 16, 2021

I had a great experience and got the car I wanted and needed. Thanks Anthony! More

by Jmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece
Nov 16, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

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