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Mike Murphy Ford Inc

Morton, IL

4.8
4,426 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,426 reviews

April 04, 2022

Great service and friendly staff. The owner, Mike, personally greeted us and thanked us for coming in. My salesman, Tyler, was very professional and was able to work with me on gettin More

by b.brotherton1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
Apr 04, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words for Mike and Tyler, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

April 04, 2022

The salespeople are extremely rude and condescending. I asked if they had the missing keys to the truck i had just bought and they responded, "it's a used truck". That was the answer to most of my questi More

by Not Surprised
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Geiger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
Apr 15, 2022 -

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Murphy Ford

April 03, 2022

very helpful salesperson, was sorry we couldnt get together on the vehicle i was interested in. More

by irvsab81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Coughlin
Apr 04, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2022

They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Englert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
Apr 19, 2022 -

Mike Murphy Ford Inc responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information. Our Service Coordinator, Robin, will be reaching out to you Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford and hopefully we can get to the bottom of this. Mike Murphy Ford

March 31, 2022

Brandon Salvati was amazing! He helped me find exactly what I wanted! He helped me get financing and a great price!!! I'm so beyond happy with my new ride! Thank you! More

by Mamarn2boys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

March 31, 2022

I wouldn’t go to any other dealership in the area. I was treated with respectful customer service and great people. More

by lisaropp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Banwart
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 31, 2022

Nice place, lots of vehicles to choose from, and they made the process so easy! More

by ajjohnson_24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Banwart
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 31, 2022

I had an amazing experience at Mike Murphy Ford. Drew and Levi were awesome! Drew answered all of my questions and set my FordPass up on my new Maverick! Levi had all the paperwork set up ready to g More

by Tamrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad to hear that Drew and Levi were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

March 31, 2022

Nice place to shop for a vehicle. Fast and easy process, lots of inventory to choose from and at great prices. I worked with Brian and he was very pleasant to purchase from. More

by Howard Beasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Banwart
Mar 31, 2022 -

Mike Murphy Ford Inc responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 31, 2022

Brain was extremely helpful, answered all our questions and made sure we found exactly what we needed/looking for in our new car! More

by C.R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Banwart
Apr 01, 2022 -

Mike Murphy Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

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