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Mike Molstead Motors - Service Center

Charles City, IA

4.8
213 Reviews

213 Reviews of Mike Molstead Motors - Service Center

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September 27, 2024

Very pleasant experience the service technician diagnosed the problem and Sydney made sure the necessary parts were ordered. She then scheduled the next repair appointment to fit my schedule. Very profession More

by ddhanson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

All I know is I was happy with who I talked to and how I was treated More

by gmoellers
Recommend Dealer
Yes
Employees Worked With
I am done with this survey
September 27, 2024

Great service, super accommodating, knew we were under warranty but didn’t treat us like a number More

by tavychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wise
September 27, 2024

The staff was very courtious and helpful. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. More

by ronryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wise
September 26, 2024

Nice people who I believe aren’t trying to screw anyone over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ult More

by aimatfriesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Molstead
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

First car they sold me was a lemon, Levi Klinkel and the customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Great job by all Shelby was a rock star keeping me informed throughout the process More

by mnelson6201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The best every time. The whole atmosphere is amazing. Confidently made a customer for life. Thank you! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Excellent team, service, and communication. Very communicative and made sure we were completely satisfied. Always go back! More

by samantha.mccarville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I had an issue with the engine light, they figured it out immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! More

by ssomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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