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Mike Molstead Motors - Service Center

Charles City, IA

4.8
316 Reviews

316 Reviews of Mike Molstead Motors - Service Center

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September 24, 2024

The best every time. The whole atmosphere is amazing. Confidently made a customer for life. Thank you! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Excellent team, service, and communication. Very communicative and made sure we were completely satisfied. Always go back! More

by samantha.mccarville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I had an issue with the engine light, they figured it out immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! More

by ssomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

I love the truck but I’ve had too many issues with injectors. Sydney has been great, but not sold on the rest of the dealership yet. More

by maclaneworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Always helpful, professional and courteous. Lets you know what is going on with your vehicle throughout the process. More

by cancare6_
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

MM were fantastic in getting a deal done, staying competitive, and then once they had a signature - the service level didn’t dip even just a little. I would happily work with them again in the futu More

by matt.tindall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
September 12, 2024

I was not happy with the amount of time it took to complete my warranty work and lack of communication I got from my service advisor. I often had to contact them for updates. More

by jstir666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney Fullerton
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Bought a used Jeep from John Secor. He was great! Did not use the service center More

by rkeane0
Recommend Dealer
Yes
Employees Worked With
John Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Staff professional and helpful. Vehicle issues a concern. Has been in the shop more times than I can count for warranty repairs and we have had less than a year. Frustrating. More

by nikebabe06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Highly recommend! I bought a car from Jeff, as is. Less than two weeks later the battery went out and they replaced it immediately even though I bought it as is and th More

by josiegrayce1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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