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Mike Molstead Motors - Service Center

Charles City, IA

4.7
165 Reviews

165 Reviews of Mike Molstead Motors - Service Center

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May 19, 2023

On this visit I felt a lack of warmth and very little communication on additional work needed on my vehicle. The cost of getting work done was significant. Where a computer check done on a check engine l More

by RPraskaburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
May 17, 2023

Awesome job. Delivered what i needed. No pressure or issues to upsell me on items. More

by dlkrabbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The service department was fast, friendly and efficient. It’s the only place I let service my vehicle. More

by jtahavlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara, don’t know others.
May 17, 2023

Everyone is always pleasant, knowledgeable, and thoughtful of my time. From sales, to service, scheduling to detail, all departments are always top notch. More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Witham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

THE BEST Service Center! They treat you better than family, they treat you like friends! More

by dencamby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept.
May 17, 2023

awesome job. always good customer service. would recommend to anyone else. keep up the good work More

by dankennedy304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
renae
May 16, 2023

Service depth. Very good. Sales questionable especially with extra equipment. Quality of add-ons poor. More

by mcames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 16, 2023

Helpful and knowledgable staff. Made the process of purchasing a vehicle go smoothly. From the . Receptionist ,to the salesman and business manager all nice people to deal with. More

by schladerstevej
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

we were welcomed the minute we walked in the door. very helpful and friendly people More

by epwiegmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee great with the public
May 16, 2023 -

Mike Molstead Motors responded

We are so pleased you enjoyed your visit to Mike Molstead Motors!

May 16, 2023

On time, efficient, friendly service. They keep my old car running smoothly with routine maintenance. More

by debra.deuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No interaction with anyone in sales or management.