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Mike Molstead Motors - Service Center

Charles City, IA

4.8
316 Reviews

316 Reviews of Mike Molstead Motors - Service Center

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September 27, 2024

All I know is I was happy with who I talked to and how I was treated More

by gmoellers
Recommend Dealer
Yes
Employees Worked With
I am done with this survey
September 27, 2024

Great service, super accommodating, knew we were under warranty but didn’t treat us like a number More

by tavychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wise
September 27, 2024

Danielle kept me informed from start to finish on the progress of my vehicle and what to expect for a finish time, plus I like visiting with salesman Jack on how I like the new GMC SIERRA how it performe More

by slickandet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Quick service and ability to schedule me when it works best for my schedule. Friendly. More

by pamelag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

The staff was very courtious and helpful. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. More

by ronryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wise
September 27, 2024

Great place to purchase a vehicle. However, the service department could use improvement. Not sure a vehicle inspection is being done always as simple things are not found such as shoc More

by tim.paplow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Very pleasant experience the service technician diagnosed the problem and Sydney made sure the necessary parts were ordered. She then scheduled the next repair appointment to fit my schedule. Very profession More

by ddhanson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Nice people who I believe aren’t trying to screw anyone over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ult More

by aimatfriesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Molstead
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

First car they sold me was a lemon, Levi Klinkel and the customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Great job by all Shelby was a rock star keeping me informed throughout the process More

by mnelson6201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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