
Mike Molstead Motors
Charles City, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very people friendly and welcoming when first entering the dealership. Service department is very organized. Will say that you need to somewhat know whats wrong with your vehicle if you want it to be fixe the dealership. Service department is very organized. Will say that you need to somewhat know whats wrong with your vehicle if you want it to be fixed properly the first time. More
Not happy. Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Renee. Last week I called to get a recall done on our 2021 PU that we also bought at Molsteads and was told they would have to put it on the dino, then make an appt. and I was told it would be 2 1/2 weeks to get my car serviced. I took the PU elsewhere and they fixed the problem and also fixed 2 other recalls we have had for 6 months. Bought 2 vehicles here and probably won't anymore. Not happy with Renee and not happy that I have asked not to have her on my vehicles. Also should have had the recalls done many months ago. No one called us about them or seemed to care. More
I had a wonderful experience with your dealership! Anthony was my salesman and he treated me with respect and made me feel like I was his main priority of the day...which I know was very busy for him! Anthony was my salesman and he treated me with respect and made me feel like I was his main priority of the day...which I know was very busy for him! He did everything he could to get me into a new-to-me Equinox, which I love!! Last week I had something go wrong with it, it would not stay running so I called and talked with 2 different gals and ended getting it in same afternoon and fixed in a short amount of time!! I am so very grateful for the time and attention they gave me and the car!! I couldn't be happier and I do recommend your business to family and friends! More
Very very good . .Fast and great had a wonderful time. I do get tired of typing, .Fast and great had a wonderful time. I do get tired of typing, More
They were very responsive and great to work with. Glad they were able to find out issue. Glad they were able to find out issue. More
Everyone were very polite and will to help with any questions. I also felt like there was pressure from the sales team to purchase a higher price vehicle. It was all about get us into to the vehicle we questions. I also felt like there was pressure from the sales team to purchase a higher price vehicle. It was all about get us into to the vehicle we wanted. More
Renee has always treated me like family. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. More
I worked with the dealer for 1 1/2 years to get my trailer tire pressure system to work. After multiple trips to the dealer the did get it fixed. Very disappointed for a periob of time but the did get trailer tire pressure system to work. After multiple trips to the dealer the did get it fixed. Very disappointed for a periob of time but the did get it fixed. Thank you for being diligent More
They wr very good at letting me know what needed done and kept me updated kept me updated More
Sydney scheduled my repair promptly, coordinated all services, and communicated clearly with me. The crew at Molstead Motors was terrific. services, and communicated clearly with me. The crew at Molstead Motors was terrific. More