
Mike Molstead Motors
Charles City, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The best every time. The whole atmosphere is amazing. Confidently made a customer for life. Thank you! The whole atmosphere is amazing. Confidently made a customer for life. Thank you! More
Poor communication between departments. I have brought my purchased vehicle in 2 times since purchasing, both for planned things discussed at purchasing. Both times we asked for other thing I have brought my purchased vehicle in 2 times since purchasing, both for planned things discussed at purchasing. Both times we asked for other things to also be looked at (tire light, slide door not working), both times those other things were not communicated over into the service department correctly and I had to reask because they weren't aware. Not deal breaker situations but frustrating bc we as the customer felt like our concerns weren't taken as actual concerns. Also, in the buying process, I texted negotiations hoping that would make the process quicker and was a little disappointed that it didn't, would be nice if since the numbers are already figured out if the part of sitting at the dealership could be quicker. More
I was looking for a car, they had what I liked, I fell in love with it.. I’m happy with my Ford Edge!! in love with it.. I’m happy with my Ford Edge!! More
Excellent team, service, and communication. Very communicative and made sure we were completely satisfied. Always go back! Very communicative and made sure we were completely satisfied. Always go back! More
I had an issue with the engine light, they figured it out immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! immediately and took care of it. It was a manufacturer's defect, covered 100%. FAST service! More
I love the truck but I’ve had too many issues with injectors. Sydney has been great, but not sold on the rest of the dealership yet. injectors. Sydney has been great, but not sold on the rest of the dealership yet. More
Always helpful, professional and courteous. Lets you know what is going on with your vehicle throughout the process. Lets you know what is going on with your vehicle throughout the process. More
Mike Molstead Motors is our friend in the car business. Whether purchasing a vehicle, repairing a vehicle or quickly needing. Just some air in our tires they are there for us. Competent, efficient and kind Whether purchasing a vehicle, repairing a vehicle or quickly needing. Just some air in our tires they are there for us. Competent, efficient and kind are all words that I would use to describe them. More
Very nice facility Great people to work with Service department is great! Will be back department is great! Will be back More
The sales woman was wonderful super nice and sweet. But after owning my car for about a week the check engine light went on. So I called and they looked at it. And they won’t fix it until I’ve had it f But after owning my car for about a week the check engine light went on. So I called and they looked at it. And they won’t fix it until I’ve had it for 90 days which is fine. Also the carpet is pulled out and they were supposed to order new carpet to fix it.which they said they did Went in and all they did it put double sided tape down instead of replacing it. Which it was only two weeks before the double sided tape came off and now my carpet is back to where it started. Recommend Deb as a sales person she was great but I’m not very happy with the outcome. More