
Mike Molstead Motors
Charles City, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great to work with! Always a great experience and service! Always my go to dealership Always a great experience and service! Always my go to dealership More
The staff was very courtious and helpful. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. More
Great service, super accommodating, knew we were under warranty but didn’t treat us like a number warranty but didn’t treat us like a number More
Danielle kept me informed from start to finish on the progress of my vehicle and what to expect for a finish time, plus I like visiting with salesman Jack on how I like the new GMC SIERRA how it performe progress of my vehicle and what to expect for a finish time, plus I like visiting with salesman Jack on how I like the new GMC SIERRA how it performed going to Montana and back. More
Nice people who I believe aren’t trying to screw anyone over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ult over. My experience was unpleasant from start to finish, leaving me with a bad taste and with a loss of confidence in the vehicle I now own. They ultimately helped satisfactorily resolve the issues I had with the experience and vehicle. I will not return there when next I need a car. More
First car they sold me was a lemon, Levi Klinkel and the customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from the dealership both times they tried to fix it. They sent drivers gave me loaner cars and brought it back. More
Great job by all Shelby was a rock star keeping me informed throughout the process informed throughout the process More
The best every time. The whole atmosphere is amazing. Confidently made a customer for life. Thank you! The whole atmosphere is amazing. Confidently made a customer for life. Thank you! More
Poor communication between departments. I have brought my purchased vehicle in 2 times since purchasing, both for planned things discussed at purchasing. Both times we asked for other thing I have brought my purchased vehicle in 2 times since purchasing, both for planned things discussed at purchasing. Both times we asked for other things to also be looked at (tire light, slide door not working), both times those other things were not communicated over into the service department correctly and I had to reask because they weren't aware. Not deal breaker situations but frustrating bc we as the customer felt like our concerns weren't taken as actual concerns. Also, in the buying process, I texted negotiations hoping that would make the process quicker and was a little disappointed that it didn't, would be nice if since the numbers are already figured out if the part of sitting at the dealership could be quicker. More
I was looking for a car, they had what I liked, I fell in love with it.. I’m happy with my Ford Edge!! in love with it.. I’m happy with my Ford Edge!! More