Mike Maroone Ford Longmont

Thank you Longmont Ford I came in to look at a 2016 Mazda CX-9 AWD, when I got there, Steve Formby, the sales associate I worked with, had the car on with the AC running to c I came in to look at a 2016 Mazda CX-9 AWD, when I got there, Steve Formby, the sales associate I worked with, had the car on with the AC running to cool it down for my test drive. They were great and let us test drive alone without then breathing down our backs. From there we decided to move forward with the purchase of the vehicle. Steve gathered our information and within about 20 minutes we were signing the deal and were able to drive off the lot. I had been looking at these vehicles for months and have been to several dealerships, I am glad I chose Longmont Ford. I would recommend them! Thank you guys! More

Ford 150 Enjoyed our experience buying our new (to us) Ford 150. Nick was knowledgeable, helpful and took up where George left off when we had met with him th Enjoyed our experience buying our new (to us) Ford 150. Nick was knowledgeable, helpful and took up where George left off when we had met with him the night before. We appreciate both of their help in making our decision on our purchase. More

DO NOT USE THIS PLACE TO SERVICE YOUR VEHICLE IF IT IS BROKE My car Transmission Computer Module quit working. It was on recall but they wouldn't fix it until it broke. Well it broke. Everyone knew that was t My car Transmission Computer Module quit working. It was on recall but they wouldn't fix it until it broke. Well it broke. Everyone knew that was the problem but it sat on their lot for 5 days before they could take the less than an hour diagnosis to figure that out. Meanwhile they adamantly denied me a loaner car -- they don't do loaners they but they are lying. I got Allen and Chris. They have been less than helpful and now I have to tow my car to another dealership after waiting a week for service and replacement car. They have strung me along and lied to me about how long these things would take. Then they even threatened to have my car towed and impounded! It has been the worst experience of my life and has brought me to tears. More

Rude and awful Nick was very rude to me when I asked about the price of a car. He continued to make rude remarks and kept undermining the fact that I could ever buy Nick was very rude to me when I asked about the price of a car. He continued to make rude remarks and kept undermining the fact that I could ever buy a car. He kept treating me like I was beneath him and I didn’t deserve his time. NEVER GO TO HIM! I would recommend everyone else but him More

Amazing/Wonderful customer service received by George Lopez I have been looking for a Tahoe and George was amazing and listen to exactly what I wanted. His customer service was amazing and I was glad I was able I have been looking for a Tahoe and George was amazing and listen to exactly what I wanted. His customer service was amazing and I was glad I was able to have him as my sales person. He was patient with me and my family. He is a great sales person that I would recommend him to anyone who is looking for a car. He doesn't pressure you into buying a car, he listens to you and works with what your needs are. More

Amazing people and truck! I have been looking for the right truck at the right price for several months in the Springs. When I saw this truck on line I contacted Greg, he immed I have been looking for the right truck at the right price for several months in the Springs. When I saw this truck on line I contacted Greg, he immediately replied and set up a test drive for me. I drove 2 hours to Longmont to see this truck, I am so glad I did. Not only was Greg helpful, kind, respectful he had a sense of humor. I have bought over 10 trucks in the past from a dealer here in the Springs and this was the first time someone walked me through each button in the truck. Greg showed me how to work all the features on my new truck and made sure I understood them so that I could practice them later. He set my phone up with the Ford Pass (which I love) what a great app and downloaded my phone to the truck. Everyone at the dealership so nice and friendly they made me feel like a respected customer and not just another sale. I will gladly drive the 2 hours in the future to buy my next truck and I hope Greg is till there when I do. Thank you for a great experience and a great truck at an unbelievable price! More

Exceptional customer service Looking for a 2019 F150 and did not have to go anywhere else. Rich Waters was are salesman and went above and beyond to accommodate our needs. The u Looking for a 2019 F150 and did not have to go anywhere else. Rich Waters was are salesman and went above and beyond to accommodate our needs. The used car manager was involved in our deal, and more than helpful. Financing was quick, friendly and non pressure atmosphere. Then when we needed window tint and clear bra for the front of the Misty Love stepped in and made it easy. All of the personnel we dealt with went above and beyond to make our experience pleasant. Rich had sold us the truck we traded in 3 years ago, because of him and the used car manager we did not have to go anywhere else and we will return next time. More

They just don't care. They'll slip in an extra $1300 worth of BS fees on top of the agreed purchase price...then say "sorry no one told you about that". They attempted to f They'll slip in an extra $1300 worth of BS fees on top of the agreed purchase price...then say "sorry no one told you about that". They attempted to fix that by accommodating my request to have all the windows tinted, then proceed to tint only the front two. Truck is missing a tire jack, 2nd key, owners manual, and factory head rests from the previous owner and they magically can't get a hold of them to make any of it right. This really gives the impression that they just don't care now that the paperwork is done. The window switch that was supposedly repaired before I picked it up actually wasn't and had a stuck window for a few hours while camping, so that was fun. Thanks for the terrible time, Brad and Rick. More

Easy Process Brent was helped me through the process in a much easier and efficient way than I thought it was going to be. I was very happy with his service and ab Brent was helped me through the process in a much easier and efficient way than I thought it was going to be. I was very happy with his service and ability to help me with my transition. Thanks again for the help! More

Worth the trip We called Longmont Ford and told Anthony we would be there in about 2 hours. Gave him which two pickups I was interested in. We showed up about a half We called Longmont Ford and told Anthony we would be there in about 2 hours. Gave him which two pickups I was interested in. We showed up about a half hour early and both were sitting up front waiting. By far the least pushy of all the dealership employees I’ve talked to in the last month. Will definitely be going back and will be sending more people there. More