Mike Maroone Ford Longmont

I was charged $348.00 for a paint/fabric warranty and theft deterrent warranty. I recently discovered the paperwork in the folder containing my copies of the paperwork. I do not recall ever seeing this theft deterrent warranty. I recently discovered the paperwork in the folder containing my copies of the paperwork. I do not recall ever seeing this paperwork before; nor does my signature appear on the signature line. It is only signed by the dealer's representative. While filling out the paperwork I verbally and physically rejected all Warranty and Service plans offered by the dealer representative. The $348.00 charge appears as a single line item on the purchase agreement as total additional equipment. I specifically questioned the representative concerning both the total additional equipment charge and delivery and handling charge. The dealer representative responded that they are non optional dealer fees. The agreements specifically state a purchase price and the theft deterrent specifically states that it is optional. Contacted the dealership to resolve the issue. I have not received a response in over two days. Was given the run around. I purchased the truck on Tuesday morning and picked it up on Saturday afternoon. The truck was on their lot for 4 days and was never detailed. Truck was dirty. Floor mats were under the back seat and one was missing. Renaldo removed the window stick for me but left the razor wrapper in the console. Was told that they are busy. This is by far the worst car purchase experience I have ever had. The price of the truck was comparable to other internet deals that I found; however, the service was atrocious. Would not recommend. As a attorney myself, I would not recommend dealing with these guys. If you find it necessary, you would be advised to bring along your attorney, a tape recorder, or both. You will need them. More

Working with Steve Formby, at Longmont Ford was a very pleasant experience. It was pretty easy, found car my wife and I wanted. There was no stress, or high pressure sales. pleasant experience. It was pretty easy, found car my wife and I wanted. There was no stress, or high pressure sales. More

I was able to call ahead and set up a test drive. When I arrived, everything was ready and the deal went smoothly. While I was there, the truck passed the CPO and I was able to still get the original pri I arrived, everything was ready and the deal went smoothly. While I was there, the truck passed the CPO and I was able to still get the original price with the additional warranty. More

Renaldo was extremely courteous and attentive during the entire transaction. He listened to our needs and helped us work through a deal that was within our price range. There was never a time when we felt entire transaction. He listened to our needs and helped us work through a deal that was within our price range. There was never a time when we felt that he was not concerned with doing the very best that he could for us. When it came time to show us the car, he took the time to explain everything that we needed to know, even though it was bitterly cold outside. He was a pleasure to work with throughout our entire time there. More

Great experience when we couldn't get the vehicle we wanted due to financial issues they helped get a car we wanted and could afford. Took his time to really help us. It really is great and we will be wanted due to financial issues they helped get a car we wanted and could afford. Took his time to really help us. It really is great and we will be back. More

Jessica did a great job. Called me back. Offered suggestions and followed up appropriately. Not pushy. Good communication throughout the process even on her days off. Easy negotiations. suggestions and followed up appropriately. Not pushy. Good communication throughout the process even on her days off. Easy negotiations. More

My husband and I were car shopping all day, just stopping at lots to see if they had the right kind of truck we were looking for. Vico helped us by quickly answering our questions. We appreciated his laid ba at lots to see if they had the right kind of truck we were looking for. Vico helped us by quickly answering our questions. We appreciated his laid back approach and didn't push the sale. He basically just got the keys for us and let us continue the shopping. It was a great experience for us. More

The experience was great as well as the price of the vehicle. We knew what we wanted, they offered it at a great price, and we were in and out of there in an hour and a half. Steve is very knowledgeab vehicle. We knew what we wanted, they offered it at a great price, and we were in and out of there in an hour and a half. Steve is very knowledgeable and Chas, the finance person, was very efficient. I will recommend Steve and the dealership. More

Ed listened to me and learned my reasons for looking for a newer vehicle. He was very knowledgeable about Ford trucks and he showed me exactly what I needed. I was able to get a great deal on a Used vehic a newer vehicle. He was very knowledgeable about Ford trucks and he showed me exactly what I needed. I was able to get a great deal on a Used vehicle with only 320 miles on it. This transaction went very smoothly and Ed is willing to help my post-sale as well. I highly recommend this dealership. More

Renaldo was great to work with and the entire staff was very professional and straight forward. I would definitely recommend Longmont ford. A great experience. very professional and straight forward. I would definitely recommend Longmont ford. A great experience. More