
Mike Maroone Ford Longmont
Longmont, CO
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2,372 Reviews of Mike Maroone Ford Longmont
Salesman Ray Farrell, was Great We would highly refer Ray Farrell to any of our family & friends, there was no high pressure from him, he was very friendly and knowledgeable , we fee We would highly refer Ray Farrell to any of our family & friends, there was no high pressure from him, he was very friendly and knowledgeable , we feel like he went above and beyond. We love our new 2014 Escape. More
Great Experience Ray and Longmont Ford made it easy to trade in and upgrade my vehicle! Was worth the drive all the way from Denver. Definitely ask for him. Ray and Longmont Ford made it easy to trade in and upgrade my vehicle! Was worth the drive all the way from Denver. Definitely ask for him. More
wonderful experience My husband and I were looking for a car, after ours got totaled in an accident. Ed Trejo did not pressure us to test drive anything, buy anything, loo My husband and I were looking for a car, after ours got totaled in an accident. Ed Trejo did not pressure us to test drive anything, buy anything, look at a more expensive car or pressure us in any way. He was completely laid back, honest, friendly and helpful. HIGHLY recommend this dealership. (They have more than just Ford, we bought a used Santa Fe.) More
New Vehicle Purchase Very pleased with the entire experience. Vico was most attentive to our requirements. Strenuous efforts were made to bring the right vehicle up from D Very pleased with the entire experience. Vico was most attentive to our requirements. Strenuous efforts were made to bring the right vehicle up from Denver the same day we indicated we were a definite buyer so we were spared the trouble of coming back (form Estes Park) a few days later to pick up the vehicle. We got a decent deal (including disposition of our old vehicle) and have been most pleased with the performance of our new Escape. Follow-up has been excellent. More
WORST DEALER EVER!!!! After sitting in an office for 3 hours, yes 3 hours, they would not tell me how much they would give me for my trade in, or how much the total price o After sitting in an office for 3 hours, yes 3 hours, they would not tell me how much they would give me for my trade in, or how much the total price of the vehicle was going to be. Not to mention that you have to tack on an extra $600 for what they call delivery to their store. Really??? After 3 hours, I finally got to see the "bank" man and he refused to give me any answers but he sure knew that he was no where close to the number that I gave the salesman. He then brought in the big xxx and he told me my 2010 Camaro was a piece of crap because it had a Carfax note for a replaced fender, but the Jeep we were buying also had a Carfax note for a much more severe repair. Mind you the blue book for the car was 16,000 and even he wouldn't tell me what the trade in allowance was. I told him he was an xxx and that they had the worst process EVER!!! Save yourself 3 hours and go next door to the Prestige dealership where they know how to treat people! And oh, by the way, they tell you that the owner, Mr. Peoples, is a great guy and does right by his customers, too bad Mr. Peoples doesn't teach his salespeople to act that way,. More
Bad customer service Early this summer, I purchased an Expedition from Longmont Ford. They were very eager to get a sell but in customer service. The first issue was wi Early this summer, I purchased an Expedition from Longmont Ford. They were very eager to get a sell but in customer service. The first issue was with Sean Queen. It took multiple attempts to reach him to set up a leather install for our truck. When the appoint was finally scheduled via phone, we showed up for scheduled time and nothing on your end was scheduled. As a result of there being no scheduled appointment for leather install, a car rental was not ready. Then we called Sean to get the entry code to key pad and to this day have not received a phone call. Also, while the leather was being installed the air leak in the front windshield was suppose to be looked at and addressed. He claimed that service looked at it, but that was lie. Service DID NOT look at it. Now, we have been trying to get ahold of Chris Rusk to help with addressing the wind noise. We called three times before finally getting an appointment scheduled. And when I showed up for that appointment, Chris had left. So another service manager did try to take care of us that same day. He took a ride in the truck and said he would give Christ the information about the wind noise. Again, no call back to this date. It seems to me like they don't care about the customer once the vehicle leaves the lot! More
Great Service I just purchased a new car from Steve Formby at Longmont Ford. What a pleasant experience to deal with no pressure and hassles. Steve found the vehic I just purchased a new car from Steve Formby at Longmont Ford. What a pleasant experience to deal with no pressure and hassles. Steve found the vehicle I wanted, was very professional, friendly, and his knowledge and help were terrific. I would do business here again. More
Best and easy purchase!! I stopped by Longmont Ford and was greeted by Maria. She was very nice and helpful. Joey Trujillo helped me find the perfect car for my family. The pr I stopped by Longmont Ford and was greeted by Maria. She was very nice and helpful. Joey Trujillo helped me find the perfect car for my family. The process was fast. And painless. I recommend Longmont Ford to everyone. Thank you Joey More
Exemplary Customer Experience! Speed, Responsiveness, Customer Focus, No Hassle, Unique Buying Experience are the words I would describe after purchasing a new vehicle from Steve Fo Speed, Responsiveness, Customer Focus, No Hassle, Unique Buying Experience are the words I would describe after purchasing a new vehicle from Steve Formby. Outstanding Service! More
What a bunch of crooks....stereotypical used car salesmen Found out the car they sold me was a rental as are most of the vehicles. Refuse to buy back it back they are crooks Found out the car they sold me was a rental as are most of the vehicles. Refuse to buy back it back they are crooks More