Mike Maroone Ford Longmont

Purchased pre-owned Explorer We recently purchased a pre-owned Ford Explorer at the Ford dealership in Longmont. We initially were just going to look and not purchase to begin our We recently purchased a pre-owned Ford Explorer at the Ford dealership in Longmont. We initially were just going to look and not purchase to begin our search for larger vehicle to accommodate our growing family. After showing us a couple of different models to look at, Gene found an amazing deal for us that we couldn't pass up! He took his time with us and was really helpful through the whole process. More

Buying a Used Car Despite saying up front that there was little room for negotiation, Sean was able to work with me and find a price that worked for a used Ford Escape. Despite saying up front that there was little room for negotiation, Sean was able to work with me and find a price that worked for a used Ford Escape. Sales center was extremely busy and Sean was doing his best to juggle multiple buyers. He was very professional and courteous. More

Great Experience! Me and my husband had the pleasure of meeting and working with Joey. He was very knowledgeable and helpful. He made our purchasing experience great! H Me and my husband had the pleasure of meeting and working with Joey. He was very knowledgeable and helpful. He made our purchasing experience great! He is one of the most upbeat and friendly people that we have done business with and he makes it very apparent that he loves his job and helping his customers. In the future we would highly recommend him to our friends and family and will most definitely go see him for all of our car buying needs. More

Steve Formby and Rich, in service, were outstanding! Best car buying experience I've ever had. Excellent customer service-knowledgeable, friendly, sincere. No and Rich, in service, were outstanding! Best car buying experience I've ever had. Excellent customer service-knowledgeable, friendly, sincere. No wait time. No problems. Well buy from him again! Thank you! More

Love my used f150 Carry did an outstanding job. I had called them the night before to verify if they still had the vehicle and upon arriving the next day he had set it Carry did an outstanding job. I had called them the night before to verify if they still had the vehicle and upon arriving the next day he had set it aside, cleaned it, and was ready for my test drive. The service was excellent all the way up to management level - they did everything they could to make things work. I highly recommend this dealership and especially Carry Walters for anyone looking for a painless car shopping experience. More

Ford F150 experience Gene Pochron made this the easiest and most satisfying car buying experience I have had in 20 years. Gene knows everything there is to know about For Gene Pochron made this the easiest and most satisfying car buying experience I have had in 20 years. Gene knows everything there is to know about Ford trucks and because of that knowledge was able to help me find the exact truck for my needs. More

Ford Edge salesman Jim Cannon We found Jim was a very caring, considerate, honest, patient salesman and a great listener. He demonstrated all the features of the Edge with honesty. We found Jim was a very caring, considerate, honest, patient salesman and a great listener. He demonstrated all the features of the Edge with honesty. More

Service - they don't care about you or your time. Poor communication, poor customer service, dishonest and super slow. Called Monday and made an appointment for Wednesday for replacement of Ford recal Poor communication, poor customer service, dishonest and super slow. Called Monday and made an appointment for Wednesday for replacement of Ford recall part and to check out some issues. Dropped it off Tuesday night. They called Wednesday and said I did not have an appointment and may not be able to get to it Wednesday but they definitely would call with an estimate. I got no call. I called Thursday mid morning and he prepared an estimate as we spoke on the phone. They had a list of costly estimates. After I chose to only do a few of the repairs at this time (including their recall), suddenly Stephen's voice changed, I was being called "ma'am" in a condescending tone, and they could not get to the car until Friday night. Minor simple repairs. Seriously, it takes 3 days WITH an appointment that they failed to write down and mostly for their recall? No apologies, no offer to give me a loaner car, just "we are busy." I have a feeling if I had opted for the numerous repair jobs, the car would have been done in a few hours. They do not care about the customer. More

Happy with Longmont Ford Steve Formby and the team at Longmont Ford provided us a great sales experience. We went in for service on our old Flex and came out with a new one! T Steve Formby and the team at Longmont Ford provided us a great sales experience. We went in for service on our old Flex and came out with a new one! They offered us a deal we couldn't refuse and we were very pleased with the service department and sales process - seamless from beginning to end. I highly recommend Steve Formby & the service team at Longmont Ford. More