Mike Maroone Ford Longmont

Outstanding Support and Service I have not yet purchased a vehicle from Longmont Ford, but my experience with Brent Danner ensures that I will. In the snowstorm that occurred Decembe I have not yet purchased a vehicle from Longmont Ford, but my experience with Brent Danner ensures that I will. In the snowstorm that occurred December 15, 2015, my wife and I managed to get both our cars stuck in the snow on a road west of Berthoud. It wasn't long before Brent drove up and stopped to help. He was able to pull my wife's car out using a chain attached to his Ford 4x4 pickup. My car was at more of an incline and could not be freed from a sideways slide. Still, Brent did all he could to help despite having to position his vehicle in a dangerous area on the road. Several times, he offered to drive me home (though he didn't know where I lived) and even stopped back to be sure I got the help needed. Brent was friendly and more than willing to help without expecting anything in return. If Brent is any indication of the service at Longmont Ford, I will definitely buy my next vehicle, there. Thanks, again, Brent. You're a good man. Sincerely, Scott Crossen More

great first car buying experience I came in to look at a Kia for the first time. The experience, although long and at times confusing went well. My first solo car buying trip was a s I came in to look at a Kia for the first time. The experience, although long and at times confusing went well. My first solo car buying trip was a success. More

Great experience at Longmont Ford I had been looking on line for a specific vehicle and Longmont Ford had it. I went in and was greeted by salesperson Gene Pochron. Gene was welcoming I had been looking on line for a specific vehicle and Longmont Ford had it. I went in and was greeted by salesperson Gene Pochron. Gene was welcoming and genuine in his approach to the car I was interested in. He gladly presented to me the car facts and previous service records. In fact , he answered my questions with patience and great regard so that I understand the workings of the "car deal". From the initial contact with sales, to the finance department and lastly to the detail shop, I am extremely pleased with Longmont Ford. If you are interested in a vehicle, go to there, you will not be disappointed! More

The saleman I came in to look at the Ford Edge and Jimmy was a great help and really wanted to know what I wanted he was not pushy. I would recommend him to all m I came in to look at the Ford Edge and Jimmy was a great help and really wanted to know what I wanted he was not pushy. I would recommend him to all my friends. I am glad that I chose to buy another Ford vehicle. I have had 2 Explorers, I will trade this SUV and get a newer Ford Edge in about 10 years. I have to say that the finance man was very good at his job also. More

Used Truck Purchase Our purchase experience was excellent. We purchased a pre owned 2014 Ford F 150. Steve Formby was easy to work with, he provided helpful information Our purchase experience was excellent. We purchased a pre owned 2014 Ford F 150. Steve Formby was easy to work with, he provided helpful information and the purchasing process did not involve any sales pressure from Steve. I would highly recommend both Steve and Longmont Ford for any vehicle purchase. Kyle Shelly provided the financing information, Kyle was also very helpful. More

2014 Hyundai Sonata I just bought a used Hyundai Sonata from this dealer - the floor mat, set of key and the car manual are missing. My thought was the dealer have these I just bought a used Hyundai Sonata from this dealer - the floor mat, set of key and the car manual are missing. My thought was the dealer have these stuffs kept in the office. When I asked the salesman after the contract was signed, he promised to get them for me but it was all not true. More

Worst Experience/Dealership in History Typically I don't take the time to share my experiences; however, I felt horrible not warning people how poorly Longmont Ford treated us during our tr Typically I don't take the time to share my experiences; however, I felt horrible not warning people how poorly Longmont Ford treated us during our truck buying experience. My wife and I do our research and found a couple trucks, online, at Longmont Ford. We made the hour drive north (from Parker). Upon arrival the staff was friendly and seemed willing to help. After a short test drive and discussion we found a truck we were interested in purchasing... this is where the experience went from good to the WORST in history. My sales person lied to get the sale done telling me the rims were new; one rim has a major scratch, through the chrome and into the metal, basically ruined. Next I asked the sale person about the second key... I was told he would chat with his manager and get me a second key. Three weeks post sale and I am still stuck with only one key. Next we were told the truck needed to go through a 4 hr inspection and they would need to deliver the next Monday. Since we came in on a Sat I was okay with the news. Monday came along and I never received a call from the dealership. Mind you I needed to clear my afternoon schedule to take delivery of said truck. After calling the dealership and sales person three times I was told the truck was not ready and would be delivered Tuesday. I now had to juggle my schedule again to accommodate their mishap. In speaking with the sale person about the disappointment I was told "you can simply cancel the contract and NOT take the truck." I mention the sales person should be more concerned with getting the sale done rather than shredding the contract. My sales person's response was "I don't need a lesson in customers service from you!" Against my better judgement I continued to work with them and found out my truck never made it into the shop for the 4hr inspection, which is why my truck was never delivered. The car buying experience is not favorable for anyone; however, no reason to make it worse... DO NOT PURCHASE FROM THIS DEALER. I've purchase about 15 cars in my life and NEVER seen such lack of customer service or down right care for their customers. After mentioning my experience to a few golfing buddies they all said Longmont Ford has a long history of this. Lastly, the lot tech who delivered my truck was very nice. I mentioned they didn't give me a second key and his response was "stay on them, we have plenty of sales people who will just tell you what you want to hear so they can close the deal. This dealership is the reason car salesmen have a bad name. My truck sale is over, but please do yourself a favor and purchase from another dealer... with so many to chose from there is no reason Longmont Ford should sell another vehicle. More

fast and good experience Rich waters longmonts ford salesman was extremly helpful and awesome with my car buying experience. Defiantly reccomend buying from this dealer if you Rich waters longmonts ford salesman was extremly helpful and awesome with my car buying experience. Defiantly reccomend buying from this dealer if your looking for a good price and fast financing. More

Longmont ford is spectacular! This was definitely the most pleasurable and hassle free experience i have ever had purchasing a vehicle. I was able to get the vehicle i wanted at th This was definitely the most pleasurable and hassle free experience i have ever had purchasing a vehicle. I was able to get the vehicle i wanted at the price i could afford. Ed Trejo and Chaz were wonderful their customer service is beyond compare. I was referred by a friend and definitely would refer longmont ford to anyone i know who is shopping for a vehicle. More