Mike Maroone Chevrolet North - Service Center
Colorado Springs, CO
87 Reviews of Mike Maroone Chevrolet North - Service Center
Was trying to find out some information on my truck and a new truck but no matter which phone option I choose no one was available and wanted a message. VERY POOR SERVICE new truck but no matter which phone option I choose no one was available and wanted a message. VERY POOR SERVICE More
The north location is SO much better than the south location, it is suprising they are owned by the same company. This location is the only reason we still use Mike Maroone. location, it is suprising they are owned by the same company. This location is the only reason we still use Mike Maroone. More
This is a continuation from my last posting. Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month, 3000 mile warranty, and they don't want to fix it. I received a call from an individual telling me that they want to do a swap. That's fine, but it has to be a vehicle that I want and I can use. Well I found even an older model vehicle, 2012 which is a lot older than the 2016 I have now. Which by the way I'm still paying for. Well now they want to charge me more and with bigger payments. I have been without a vehicle since 12/10/22. I was hoping that they would do the right thing without me having to tell them. Yes, someone actually asked me what I thought should happen. They sent me a new offer which I briefly explained already without details. I had to turn it down. I'm actually now speaking with an attorney about their contractual obligation that was signed when I bought the vehicle. We are going to wait and see what the dealership does next before moving forward. I really liked the vehicle I bought and would like to keep it, as long as they fix it. So far I am very unsatisfied with this well known big name dealership. They are not living up to their own standards. Funny thing is, when I've spoken to their other dealerships, they all said the same thing and were surprised that this place wasn't going to fix the car. I'm a retired army veteran with 32 years of service. Not that that should make any difference, but after reading reviews I should have known better. There were a lot of red flags. Let's wait and see what happens next. To be continued. More
The best worker ever is Chris Vecchiarelli. Better known as a used service icon. But known now as a full service new car service person. I love love love him... He will know me by the Audi Q5.. Better known as a used service icon. But known now as a full service new car service person. I love love love him... He will know me by the Audi Q5... He was soooo nice. So helping me letting me know every part of what they are doing to my car.. He cares. He understands and he went beyond what I was expecting. It might have taken a month getting to the problem with my, car but the patience and his way of dealing with people who doesn't like a dealership. He went out of his way, for me to have faith that my car was in good hands. I know, lol, he hated seeing me for yet an9the3r time, but he talked me through everything. He was my angel.... thank you Chris V. And thank you for being kind... that's all I ever wanted!!!!! More
the service was great Michael Zamora has very good customer service. he got my vehicle taken care of with true professional. i would use this Dealership again. customer service. he got my vehicle taken care of with true professional. i would use this Dealership again. More