Mike Maroone Chevrolet North

At Al Serra Volkswagen, my car buying experience was a positive one from beginning to end. After making contact online, we were contacted the next day to inquire about our needs. When I arrived I was re positive one from beginning to end. After making contact online, we were contacted the next day to inquire about our needs. When I arrived I was referred to Mr. Matthew Hicks as my salesman. Mr. Hicks was both patient and knowledgeable about the vehicle I wanted to see. Having recently changed jobs my financial position was tight. Mr. Hicks was again patient and never pushy in his offer presentations. and to my surprise, the Sales Manager came to "my" area and talked with me about what would be the best deal for "me". We reached an agreement that was "mutually" beneficial! Unlike the competition, my needs were consulted and taken into consideration to structure a deal that fit "my" needs. Thank you Al Serra for a great car purchasing experience! More

I brought my 2012 Chevy Impala in for oil change and scheduled maint. The service was outstanding, work was done in a timely manner, customer service aspect was impeccable. These people are the best scheduled maint. The service was outstanding, work was done in a timely manner, customer service aspect was impeccable. These people are the best and you can tell by their attention to detail that they care about your car and you the owner. I will be returning at 30,000 miles. Mark Scott More

I have a 2013 2500 HD Chevy pickup and I was due an oil change. I came across the quick lube line and I was in and out in no time which is why I went there to begin with, not a whole lot of time to sit ar change. I came across the quick lube line and I was in and out in no time which is why I went there to begin with, not a whole lot of time to sit around. The few minutes I was there the parts counter guy answered a few pricing questions, received free hot coffee and a salesman answered questions about the new 14 vette for me. Full, fast friendly service, that's why I go here!!! Thanks to all the personnel that helped me out, though I don't know you're names. More

Quick oil change and full service inspection. Ready for the winter. Tires are below standards so I will have to take care. Thanks to the service department for a thorough inspection. the winter. Tires are below standards so I will have to take care. Thanks to the service department for a thorough inspection. More

Tony and Mark are always so good to work with. They are knowledgeable and always treat us right. If they say something needs to be fixed, it does. They don't try to upsell you which is why I come here al knowledgeable and always treat us right. If they say something needs to be fixed, it does. They don't try to upsell you which is why I come here all the time with our vehicles. When something is fixed, it will be fixed right the first time. I never have to worry about that. Their price is always fair for the work performed and they are always willing to match other shops coupons. We are lifelong customers! Thank you! More

Dealing with Lawerence was a pleasure. He was friendly and could discuss the truck I was looking at with knowledge. I had a feeling of comfort with Lawerence that other salesmen could not gain (I'm not s and could discuss the truck I was looking at with knowledge. I had a feeling of comfort with Lawerence that other salesmen could not gain (I'm not sure I would have purchased from a different salesman). The one thing that disappointed me was how long it took to get the paperwork done. The manager did give me a fair trade-in price for my vehicle and we reached a deal that I could live with on the purchase price of the truck I purchased. I would buy from Lawerence again. More

I worked with Jeff to order my 2014 Camaro and was very happy with the level of communication and the attention I received. I started my search for a Camaro in April of 2013. I started at another dealer (b happy with the level of communication and the attention I received. I started my search for a Camaro in April of 2013. I started at another dealer (because I had service done there previously) and asked if I could test drive a Camaro. That other dealer told me to come back when I was a bit more serious about buying! So I immediately drove over to Al Serra and the guys there let me take one out without any issues. That experience really put Al Serra in the forefront when I was ready to buy about 6 months later.Jeff worked with me closely to get exactly the car I wanted and I was really happy when I received my car exactly as ordered. I will definitely be going to Al Serra when I'm ready to buy my next vehicle! More

Great place they took real good care of me. I went looming for a used car. Had some issues with my loan but in the end we worked out a deal for a new car and they took care of us. Matt was a real help looming for a used car. Had some issues with my loan but in the end we worked out a deal for a new car and they took care of us. Matt was a real help. More

Great customer service and constant feedback from Jeff. These guys always take care of me and my vehicles. I take all my vehicles here for service. These guys always take care of me and my vehicles. I take all my vehicles here for service. More