Mike Maroone Cadillac GMC
Boulder, CO
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Excellent Customer Service! From the salesman (Zack Brick) to the finance person (Justin Gasman) considering the state of the country in dealing with the COVID-19 pandemic, their From the salesman (Zack Brick) to the finance person (Justin Gasman) considering the state of the country in dealing with the COVID-19 pandemic, their customer service was above and beyond anything we could've expected during these times. My fiancé and I purchased a 2015 Genesis and we found one thing wrong with the vehicle and Mr. Brick didn't want us to drive 2 hours back to the dealership because the service department could not fix it and told us to visit our local Hyundai dealership in Colorado Springs and they would pay the bill to fix the problem. Because of that jester and the way we were treated I would not only recommend this dealership to anyone but I would drive the 2 hours to purchase another vehicle. More
return customer - new vehicle I have been so impressed with McCaddon since my first visit in 2017 with my leased Encore. Customer service is great- from service department to Joe C I have been so impressed with McCaddon since my first visit in 2017 with my leased Encore. Customer service is great- from service department to Joe Cleland and Justin Gasman. J and J just helped me with a brand new Encore. I will be back regularly for the oil changes and when I am ready for another lease or purchase!! Thank you Service Dept. AND Justin Gasman and Joe Cleland. connie c. More
What can I say about this family owned dealership that I’m sure has not been said so many times before? These guys are amazing and I’m not one to praise dealerships lightly. In the past when I’ve gone to I’m sure has not been said so many times before? These guys are amazing and I’m not one to praise dealerships lightly. In the past when I’ve gone to purchase a car it felt like I was cheated by the time I drove off. But McCaddon made sure I was very well taken care of, they didn’t didn’t waste time trying to sell me something “better or newer”. I knew what I wanted and that was their focus from the get go. Buying a used car is normally you get what you get and nothing else. Joe went above and beyond and called the dealership that the truck was originally purchased and checked to see if we could continue the original warranty even though I was going to be the second owner. We looked up items that had been installed on the truck (lift, tires, after stock bumper) and made sure they where covered as well! Who would normally do that? So the first half went well and I was sent off to finance. I thought “Ok here’s where they will try to sell up”. I was wrong Justin was professional, personal, and all-around great guy. He showed us the hard numbers up front and didn’t try to sell more then what we wanted. In and out in two hours and that included the test drive! I can’t stress hard enough the amazing customer service we were given. If you want to buy a car or truck easily then go talk to Joe & Justin. They’ll not only make absolutely sure you go home with the vehicle you want but they will do everything possible to make it a fun and productive experience. Thank you guys. We will be back for another purchase one day and look forward to seeing you again. More
Feeling good The people at McCaddon make me feel special even when I'm spending money to get my car serviced. That is an unusual experience. They take care of you The people at McCaddon make me feel special even when I'm spending money to get my car serviced. That is an unusual experience. They take care of you and your vehicle! More
Best service EVER! I get my Buick serviced at McCaddon. They are the best car service department I've encountered in my almost 50 years of driving. McCaddon service is f I get my Buick serviced at McCaddon. They are the best car service department I've encountered in my almost 50 years of driving. McCaddon service is fast, friendly, knowledgable, professional. And Jon Berry is a great service representative who pays attention to the needs of his clients and our cars. I highly recommend McCaddon. More
Best Experience Ever!!! Glenn, Justin, and John made my experience in purchasing a 2018 Used Audi S6 that was brought in from original owner about 7 days before my purchase t Glenn, Justin, and John made my experience in purchasing a 2018 Used Audi S6 that was brought in from original owner about 7 days before my purchase the BEST ever. The vehicle is just broken in at just under 8K miles and is in unbelievable condition and a dream to drive. Justin the fiance director is great to work with and made the financing process stress free, smooth, and expedited. You couldn't ask for a better person to deal with when financing a vehicle. Glenn the GM and John my sales consultant are awesome and would recommend see them if you are interested in a vehicle purchase. They will listen to your needs and help you find what you are looking for. -W. Shigley More
Excellent Experience :) Today I bought my new XT4! My salesperson, Joe Cleland, was amazing! He was knowledgeable, friendly and helpful. Justin Gasman handled the financin Today I bought my new XT4! My salesperson, Joe Cleland, was amazing! He was knowledgeable, friendly and helpful. Justin Gasman handled the financing, and he too made the process easy and enjoyable. Justin explained everything to me so that I understood exactly the terms of my financing were, as well as my options. I had a questions just after leaving the dealership, and Justin was swift to call me right back and he answered my question in great detail. I have leased, and purchased several cars in my life, and this was one of the most enjoyable car buying experiences I have every had. I would highly recommend McCaddon Buick, GMC, Inc. to anyone looking to purchase a new car. More
Best Dealer Experience in Years Just completed one of the best (and fastest) experiences I've had in the last 15 years. John Clark replied to an inquiry about a vehicle within minut Just completed one of the best (and fastest) experiences I've had in the last 15 years. John Clark replied to an inquiry about a vehicle within minutes of my submitting my question. I was in the dealership later that afternoon for a test drive and was out of there with a vehicle literally in 1 hour. Worked with Justin Gasman to wrap up the paperwork who was extremely pleasant to talk to, as was John and the rest of the team there. I will go there first next time I'm in the market for a vehicle. BTW, the last time I purchased a vehicle from them was 15 years ago. Absolutely great people there. Highly recommended. More
Great Experience Purchased my fourth vehicle from McCaddon today. Deal was great. Zach had everything ready as always and Justin made financing a breeze. These folks Purchased my fourth vehicle from McCaddon today. Deal was great. Zach had everything ready as always and Justin made financing a breeze. These folks are true professionals who provide awesome service with a top notch inventory. Total time at the dealership including the test drive, was about an hour and a half today which shows they value your time. You cannot go wrong working with the team at McCaddon. More
Our experience was great. John Clark was a pleasure to do business with. We would definitely come back again to buy a vehicle. Definitely recommend. do business with. We would definitely come back again to buy a vehicle. Definitely recommend. More