Mike Maroone Cadillac GMC
Boulder, CO
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treated as a valued customer I have dealt almost exclusively with McCaddon Cadillac Buick GMC since about 1989 and have always felt like I was treated like a very valued customer. I have dealt almost exclusively with McCaddon Cadillac Buick GMC since about 1989 and have always felt like I was treated like a very valued customer. I recommend them highly. More
Most pleasant car buying experience I called the dealership and asked to speak to someone about a used car I saw online. I was fortunate to get Lauren Steward on the phone. She was che I called the dealership and asked to speak to someone about a used car I saw online. I was fortunate to get Lauren Steward on the phone. She was cheerful and accommodating in answering my questions and when I asked for the CarFax, she had it to my e-mail inbox almost before I hung up the phone. I met her later in the day to look at the car and for a test drive. The car was put inside (as it was below 20 and snowing outside) so I could review it with her without losing a digit or two. Although she is still fairly new in the industry, she was very knowledgeable and answered all my questions. The price was very fair and I was taken in to meet with Justin (F&I Manager). Justin was awesome as the paperwork went quick and he beat the rate from my credit union. Even though I was buying a used car, Justin made sure to introduce me to Mr. McCaddon who happened to be in the store. I have purchased many cars in my life and this dealership was exceptional in all aspects from the time I called Lauren on the phone until I walked out with my car. 6 Stars if I could give them. Larry M. More
Stresslsess and satisfying Customer focused, worked with us on our trade, kept us informed though the ordering and factory building process, repeat customer treated like family. Customer focused, worked with us on our trade, kept us informed though the ordering and factory building process, repeat customer treated like family. best of the best ahead of the rest. More
VW Touareg I purchases a 2013 VW Touareg from this dealership; salesman Jeff Engle helped me through the process. Jeff was very accommodating and knowledgeable I purchases a 2013 VW Touareg from this dealership; salesman Jeff Engle helped me through the process. Jeff was very accommodating and knowledgeable, providing all the needed help. Everyone else at the dealership were also friendly. A great experience overall. More
First car for 16 year old daughter The Mazda 6 we bought was the 1st and only one we needed to test drive. We had a list of several Mazda 6's for sale at dealerships and private in the The Mazda 6 we bought was the 1st and only one we needed to test drive. We had a list of several Mazda 6's for sale at dealerships and private in the Denver area. We live in a small town 2 hours away and were anticipating a very long day. We decided to call the place with the newest Mazda 6 first. We called about 45 minutes out. When we arrived, the first person that greeted us, Becky, let us know the car and salesman, Jeff, were waiting for us to test drive. Our daughter drove it and loved it because of the excellent condition it was in. We loved it because the price was very good compared to the other older Mazdas on our list. Jeff had the Carfax and service records for us to review and answered all our questions. At no time did we feel pressured, only welcomed. We made an offer, which was accepted, and Justin finished the process. As the car was being cleaned for us, we enjoyed free sub sandwiches and Jeff gave us Denver Bronco t-shirts! Of course we are huge fans of sandwiches and the Broncos : ) Everyone was so friendly and made my daughter feel very special. McCaddon rocks! More
Took the extended warranty and happy we did! In May of 2013 we purchased a 2010 Cadillac SRX for my wife. At the time we also took the extended warranty. This proved to be a very good move. Af In May of 2013 we purchased a 2010 Cadillac SRX for my wife. At the time we also took the extended warranty. This proved to be a very good move. After almost a year there were problems attributed to the turbo and we ended up taking the car in a number of times. mechanics even called GM, but they were stumped. It finally turned out to be a 4 inch vacuum tube on the turbo sensor and replacing the sensor was $88. The amount we would have spent on this issue was far more than the price of the extended warranty. I want to thank the finance manager who convinced us we were making the right choice. Thank you McCaddon. More
Yukon SLT purchase Yesterday 1/28/15 I completed purchase of a new Yukon. I ordered it on December 4, 2014. The entire process was an excellent experience. Salesman W Yesterday 1/28/15 I completed purchase of a new Yukon. I ordered it on December 4, 2014. The entire process was an excellent experience. Salesman Wendall Borchert is a true professional & very thorough. He kept me informed throughout the 6 or 7 weeks from ordering to arrival. He is does a great job of "tutoring" on the new vehicle. This is my third purchase from Wendall since 2003. I would highly recommend him. Finance Director Justin Gasmon did a great job. He fully eplains everything including offers of warranty extensions, etc. He had everything ready & printed out & again fully explained options on finanacing including additonal cash with the trade. etc. He thoroughly explained each document I was signing, Both are extremely personable, patient & professional. Thanks W & J! More
A life saver and happy wife maker! I can not recommend McCaddon dealership highly enough. After a terrible experience at a dealership in Golden last Friday I came into McCaddon broken h I can not recommend McCaddon dealership highly enough. After a terrible experience at a dealership in Golden last Friday I came into McCaddon broken hearted about the car buying experience. From the first time I called and spoke with Lauren Steward I felt at ease and taken care of. Lauren, Brian, Justin and the entire team were kind, helpful, and sympathetic to my past situation. We were able to purchase the perfect car for my family with little hassle and without feeling like we were being lied to or fed a story. It was very apparent that my choice of vehicle and overall happiness were important to the team. They even gave my daughter a stuffed animal "car fox" that she absolutely adores. My daughter is 2 years old and was walking hand in hand with Lauren after about 30 minutes of chatting with her. If you are looking to purchase a vehicle in the Boulder area or anywhere in Colorado, I would recommend with full confidence McCaddon!! Thank you to the whole team for making buying a car a positive and exciting experience. Sincerely, Autumn McFarland More
Recent used car purchase Easy and quick working with Zach Brick. Purchased a high quality used vehicle. One of my very best experiences at a car dealer. Would recommend to Easy and quick working with Zach Brick. Purchased a high quality used vehicle. One of my very best experiences at a car dealer. Would recommend to friends and family. More
Very Pleasant Experience I find car buying very stressful and Jeff made it super easy and pleasant for us. He was very knowledgeable about the car that we were looking at. T I find car buying very stressful and Jeff made it super easy and pleasant for us. He was very knowledgeable about the car that we were looking at. This was our first stop of the day. We called on our way and talked to Jeff. By the time we arrived at the dealership, Jeff had the vehicle right out front and had all the information for the vehicle. He was able to answer each and every question we had. We ended up leaving to look at a few other cars that day and I felt no pressure from Jeff that we were walking off the lot without buying a car right then. He shook our hands, handed us a card and told us if we had any questions to please give him a call. We looked at 3 other vehicles that day, but did not care for any as much as the one at McCaddon. We called Jeff and told him we really wanted the vehicle we had drove that morning. He was not at the office but told us he would call back as soon as he returned with some numbers. We received a call back very quickly with numbers. We returned to McCaddon and Jeff had prepared as much as possible for us in advance. The car had even been washed. We were able to buy the vehicle of our dreams with the help of Jeff and Steve. If you are looking for a great experience I would definitely recommend this dealership and Jeff Engle. More