
Mike Maroone Cadillac GMC
Boulder, CO
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Great, unexpected sales/finance service I recently purchased a used 2011 BMW 750i xDrive from McCaddon, and left with not only a great price but fantastic service. Obviously, buying a BMW fr I recently purchased a used 2011 BMW 750i xDrive from McCaddon, and left with not only a great price but fantastic service. Obviously, buying a BMW from a GMC/Cadillac dealership doesn't lend much by way of additional revenue to the business by way of service, however I never felt as though I wasn't treated as well as a customer shopping for their brand. Jeff was who I worked with on the sales side, and Jeff helped work with me to get the price of the vehicle in a spot that worked for both of us. Usually, used car sales tend to place you in that 'high pressure' room sort of scenario, and thankfully none of that happened with Jeff. I was able to walk away from the dealership and consider other opportunities without the typical hassling that goes on with a dealer visit. After visiting other dealers, I found that McCaddon -- indeed -- had the best price for the vehicle I was searching for. Once Jeff and I agreed on a price, I worked with Justin to finalize the purchase. Surprisingly enough, I came in with checks cut and financing read to go, and Justin offered to see if he could get me a better deal (through the same bank, mind you). Justin helped secure me a better loan, take care of taxes and registration, keep my payments the same, and save me ~$5000 off the financing -- ALL FROM THE SAME BANK! Justin was nothing short of amazing, and I'm glad I had the opportunity to work with him. I felt no pressure from him, either, having to purchase those crazy dealership extras that they roll into loans. I picked the things that would benefit me, and we were on our way. At the end of the day, I walked in not expecting much, and left feeling extremely satisfied with my purchase. The price, service, and overall experience was great. More
happy Straightforward and no wasting time. I liked the guys who I dealt with. Jeff Engle and Justin Gasman were both great. I'd come back again for another Straightforward and no wasting time. I liked the guys who I dealt with. Jeff Engle and Justin Gasman were both great. I'd come back again for another car purchase. More
Excellent customer service every time! Just moved to this area and have found McCaddon to be a wonderful dealer to work with. They treat you like you are their only customer and always deli Just moved to this area and have found McCaddon to be a wonderful dealer to work with. They treat you like you are their only customer and always deliver as promised. I have especially enjoyed working with Randy Blaine- top notch service representative, friendly, and very professional. They don't come much better! More
I needed some warranty work on my wife's Saturn. Jon worked me in on a Saturday morning to accommodate my schedule and completed the work while I waited. Typical of the awesome service that McCaddon Jon worked me in on a Saturday morning to accommodate my schedule and completed the work while I waited. Typical of the awesome service that McCaddon has always provided me since I became a customer in 1995. More
Great buying experience from start to finish. Ron and Justin were great to work with. Everything was low pressure and they worked really hard to get us in the car that we wanted. I was impressed Ron and Justin were great to work with. Everything was low pressure and they worked really hard to get us in the car that we wanted. I was impressed with Ron going above and beyond regarding customer service. This dealership goes out of the way to really make customers feel appreciated. I would definitely recommend this dealership to anyone looking for a car. Thanks again! More
very helpful dealership Our salesman, Wendall Borchert was very helpful and not pushy. He was not put off with our needs and tried to find a car that would work for our situa Our salesman, Wendall Borchert was very helpful and not pushy. He was not put off with our needs and tried to find a car that would work for our situation. The only thing I wished had been different was finding out before the signing what my options were for service. Had to make many last minute decisions that would have been nice to have been apprised of before the day of purchase. More
Great Service My Husband and I visited McCaddons to look at a Hummer we had seen online. My husband was in communication with Lauren Steward before we went in and s My Husband and I visited McCaddons to look at a Hummer we had seen online. My husband was in communication with Lauren Steward before we went in and she was very helpful. When we went to the dealership to look at the car, Becky Edmiston did the test drive with us. She was so nice and personable. It felt like we had been old friends. She was never pushy or rude, which is what we had experienced at other places. When we decided to purchase the car it was about 20 minutes past their closing time. The team that was helping us stayed late for 2 hours while we got everything in order. They were patient and never rushed us or made us feel like we were inconveniencing them. Justin Gasman was very good at answering all of our questions and walking us through everything. If you are looking for a place to go that makes you feel respected and treated like a guest, I highly recommend McCaddons! More
Fastest in the westD Justin and Lauren were both so helpful on their respective ends of finding me the perfect car. Lauren was very helpful at figuring out and showing me Justin and Lauren were both so helpful on their respective ends of finding me the perfect car. Lauren was very helpful at figuring out and showing me all of their cars in my price range and asked questions and gave me updates throughout the entire process. Justin was very professional and got right down to business on my deal. He worked tirelessly to get me the best rate and worked with me to get my payments exactly where I wanted them. It was the easiest, fastest and least stressful car I've ever bought More
Good Experience The people at McCaddon know their products. They are friendly to work with. Not like the typical car dealerships. I am quite happy with the car. The people at McCaddon know their products. They are friendly to work with. Not like the typical car dealerships. I am quite happy with the car. More