Mike Maroone Cadillac GMC
Boulder, CO
Filter Reviews by Keyword
By Type
Showing 666 reviews
Amazing buying experience I have recently traded in my Tahoe for a Cadillac SRX. Justin Gasmen their Finance Director went above and beyond helping my husband and I every step I have recently traded in my Tahoe for a Cadillac SRX. Justin Gasmen their Finance Director went above and beyond helping my husband and I every step of the way to get the deal done at the right price. I also want to thank Larry Guido and Wendal Borchert for working so hard and being so helpful. More
overall good experience Buying a car is a very stressful event, no matter where you go. Even though this is a GMC dealership- we still found our perfect Subaru. Wendall was Buying a car is a very stressful event, no matter where you go. Even though this is a GMC dealership- we still found our perfect Subaru. Wendall was a super nice guy - drives a mean bargain- but hey dont they all. I would recommend purchasing for here and if you do then Wendall is your guy!! More
Knowledgeable and friendly. Jeff (Salesman) and Justin (Finances guy) were both efficient, knowledgeable and friendly. Went to several places and found no reason to leave Boulde Jeff (Salesman) and Justin (Finances guy) were both efficient, knowledgeable and friendly. Went to several places and found no reason to leave Boulder to buy a car. More
Three Hours but great staff Second purchase from McCaddon.. Ron Buck was very thorough, and professional - a gentleman. Justin Gasman did well explaining all of our options. Th Second purchase from McCaddon.. Ron Buck was very thorough, and professional - a gentleman. Justin Gasman did well explaining all of our options. The only gripe I have it that it took us over three hours to complete the purchase. Seems a back up in the paperwork finance part of the process. May be they need to train a back up to Gasman so when thing are very busy someone else can pitch in. The experience became exhausting. More
Excellent experience; helpful, knowledgeable sales staff We were looking for a pre-owned GMC Acadia but changed our minds and decided to purchase a new Acadia. Jeff Katz was very helpful in trying to locate We were looking for a pre-owned GMC Acadia but changed our minds and decided to purchase a new Acadia. Jeff Katz was very helpful in trying to locate a vehicle equipped the way we wanted it. We finally ordered a vehicle from the factory. Larry Guido walked us through the process of doing this. When our vehicle arrived, Justin Gasman spent extra time explaining the various paperwork we needed to sign to take possession of the vehicle. There was no rush, and we were thoroughly impressed with the service. We will certainly return to McCaddon the next time we are in the market for an automobile. More
Uncooperative and manipulative I had a simple lease end purchase transaction and had secured my own financing through my bank. Jeff at McCaddon refused to cooperate in any manner t I had a simple lease end purchase transaction and had secured my own financing through my bank. Jeff at McCaddon refused to cooperate in any manner to allow me that option. I was repeatedly turned down when I requested a lease buy out quote so my bank to process the loan and get a check ready. Jeff even cancelled a face to face meeting with me, that he had requested, with the excuse that he was too busy to see me. Finally, with little time remaining for me to complete the purchase from the lease holder, I was forced to simply go through another dealership in the area, even though I has leased and had the vehicle serviced at McCaddon. More
Repair I took my 2007 Saturn in for a repair and recall work. My service consultant was David Singh. Check in was quick, wait time for a shuttle ride was s I took my 2007 Saturn in for a repair and recall work. My service consultant was David Singh. Check in was quick, wait time for a shuttle ride was short and everyone was courteous. David kept me well informed on the status of my repair. The cost ended up being reasonable, and they helped me find a reliable and affordable exhaust repair shop to handle a repair they could not take care of. I was highly satisfied with my experience here. More
Great, unexpected sales/finance service I recently purchased a used 2011 BMW 750i xDrive from McCaddon, and left with not only a great price but fantastic service. Obviously, buying a BMW fr I recently purchased a used 2011 BMW 750i xDrive from McCaddon, and left with not only a great price but fantastic service. Obviously, buying a BMW from a GMC/Cadillac dealership doesn't lend much by way of additional revenue to the business by way of service, however I never felt as though I wasn't treated as well as a customer shopping for their brand. Jeff was who I worked with on the sales side, and Jeff helped work with me to get the price of the vehicle in a spot that worked for both of us. Usually, used car sales tend to place you in that 'high pressure' room sort of scenario, and thankfully none of that happened with Jeff. I was able to walk away from the dealership and consider other opportunities without the typical hassling that goes on with a dealer visit. After visiting other dealers, I found that McCaddon -- indeed -- had the best price for the vehicle I was searching for. Once Jeff and I agreed on a price, I worked with Justin to finalize the purchase. Surprisingly enough, I came in with checks cut and financing read to go, and Justin offered to see if he could get me a better deal (through the same bank, mind you). Justin helped secure me a better loan, take care of taxes and registration, keep my payments the same, and save me ~$5000 off the financing -- ALL FROM THE SAME BANK! Justin was nothing short of amazing, and I'm glad I had the opportunity to work with him. I felt no pressure from him, either, having to purchase those crazy dealership extras that they roll into loans. I picked the things that would benefit me, and we were on our way. At the end of the day, I walked in not expecting much, and left feeling extremely satisfied with my purchase. The price, service, and overall experience was great. More
happy Straightforward and no wasting time. I liked the guys who I dealt with. Jeff Engle and Justin Gasman were both great. I'd come back again for another Straightforward and no wasting time. I liked the guys who I dealt with. Jeff Engle and Justin Gasman were both great. I'd come back again for another car purchase. More
Excellent customer service every time! Just moved to this area and have found McCaddon to be a wonderful dealer to work with. They treat you like you are their only customer and always deli Just moved to this area and have found McCaddon to be a wonderful dealer to work with. They treat you like you are their only customer and always deliver as promised. I have especially enjoyed working with Randy Blaine- top notch service representative, friendly, and very professional. They don't come much better! More