Mike Maroone Cadillac GMC

Excellent Customer service, Great Price I was shopping around and McCaddon had exactly what I wanted. I was looking at the same car (but a later model year with 10k more miles that was price I was shopping around and McCaddon had exactly what I wanted. I was looking at the same car (but a later model year with 10k more miles that was priced 3k above what McCaddon had for a newer model year and 10k below) Needless to say, it was a no brainer to take the trip up to Boulder. Jeff Katz and Justin in finance were great and low pressure. I left with the exact car I wanted and the process was smooth. Thank you! More

Another great buying experience at McCaddon with Ron Buck Fourth vehicle I have bought at McCaddon. Ron Buck always treats me with courtesy and professionalism. I drive 1,000 miles to trade with Ron. He ne Fourth vehicle I have bought at McCaddon. Ron Buck always treats me with courtesy and professionalism. I drive 1,000 miles to trade with Ron. He never lets me down. When I got passed to F&I I got the same professional treatment by Justin Gasman. More

Excellent Dealer Sales and Service We have always received excellent and professional service when dealing with employees at McCaddon Cadillac Buick in Boulder Co. From the time we purc We have always received excellent and professional service when dealing with employees at McCaddon Cadillac Buick in Boulder Co. From the time we purchased a new Buick La Sabre in 2004 from Sales Manager Wendall Borchert and including our favorite Service Advisor Randy Blaine. Wendall is always courteous, helpful and non aggressive in his sales approach. Randy is friendly yet professional and has our interest in mind when advising about needed maintenance and or repairs. I would definitely consider buying another vehicle from McCaddon's, that is if General Motors builds another car I like. Not a fan of the past ten years of GM production. Bob & Kathleen Simmons More

Outstanding Service Randy has helped us many times. He is professional, trustworthy, and prompt in getting back to us when needed. Randy has gone the extra mile in gettin Randy has helped us many times. He is professional, trustworthy, and prompt in getting back to us when needed. Randy has gone the extra mile in getting parts for our late model Buick. He understands our needs and works to meet our needs. Jason has strong skills in the service tech side. He is smart in finding the problem and looks at more than just one thing to be sure nothing else is wrong. We appreciate his effort and skill to make sure the car is in good running condition. Thank you Randy & Jason and others who have made our experiences with McCaddon pleasant ones even when you have to tell us tough news about the repairs needed. You are so willing to explain and help us to understand what is needed and why. We will be back! Art & Deb Zimmerman More

Oh no Roger retired! My family has been buying cars from Mccaddon since I was a kid. Over that last century we have worked with Roger when purchasing a new car. My 80 My family has been buying cars from Mccaddon since I was a kid. Over that last century we have worked with Roger when purchasing a new car. My 80 year old mother needed a new car and like always we headed to Mccaddon to find Roger. But, Roger was not there. They tell me he retired. Why they couldn't give him a new GM walker with OnStar and a extended oxygen line is beyond me. Our family was now forced to forge a new relationship with a young salesman named Zach. Zach was in worse shape than Roger as he had recently broke his leg and could barely walk. Hopping around on one leg Zach led us on several test drives to allow my mom to make a decision on just what car she wanted to buy. He was patient, polite and honest. After settling in on the Buick Lacross he located a white one that mom really wanted. But, later that night she changed her mind and decided maybe the brown one would be better. No problem, Zach began searching for that. But wait, mom changed her mind again and wanted red. Zach located a red one with all the options and it was delivered on time as promised. The finance and paper work process went smoothly and quickly via Justin. We were again pleased with the customer service provided by Mccaddon's during our buying process. I'm sure we will continue to see excellent service from the service department over the next several years until such time as mom is again on the hunt for a new car. More

Another great car ordering / buying experience from McCaddon It was time to replace our 06 CTS and we had decided on the new ATS Coupe, we looked all around Denver and could not find anything close to what we wa It was time to replace our 06 CTS and we had decided on the new ATS Coupe, we looked all around Denver and could not find anything close to what we wanted, so we knew we would have to order it. After an unpleasant experience at another dealership in town closer to home where we looking at a larger variety of the Coupe's. , my wife and i looked at each other and said, OK, off to Mccadden to order it. We had ordered and purchased off the lot before from Mccaddon and they had always been helpful. Walked on the lot and met Jeff Katz who was very helpful and easy to do business with. We ended up ordering the car that day and after the wait was finally over, our new baby had arrived, Jeff communicated throughout the process as to what was happening and confirmed we got the dealer add on's we wanted. Justin was very helpful doing the paperwork process and ended up saving us a little more than we had expected on our loan. He was knowledgeable regarding the other add on's we ended up buying for our car. Thank you everyone at McCaddon for all that you do, everyone from parts to service to the back office to Mark McCaddon for all you do to make the customer experience a good one.!. More

McCaddon will continue to receive my business Just bought a 2010 CTS from McCaddon in Boulder. Zach was great to work with. This is the third Cadillac I’ve bought from him and McCaddon over the ye Just bought a 2010 CTS from McCaddon in Boulder. Zach was great to work with. This is the third Cadillac I’ve bought from him and McCaddon over the years. It’s hard enough finding a car salesman that’s knowledgeable and easy to work with, let alone being able to do repeat business with them. It’s refreshing to be able to deal with the same good salesman over several years. Zach always remembers my wife and I. He goes out of his way to ensure we purchase the right vehicle for us. This last purchase was the quickest I’ve ever had. Zach and Justin (finance) had all the paperwork ready to go when I picked up the car. Everything was thoroughly explained without pressure to purchase additional warranties or options. They let me know what was available and left it up to me. Service on previous vehicles has been excellent as well. The McCaddon staff is always professional, polite, and knowledgeable. I look forward to buying my next Cadillac from them. More

Simple, no-hassle, straightforward Our experience involves a lease. Specifically turning one in and starting a new one. We were greeted by a manager (don't remember his name) upon enter Our experience involves a lease. Specifically turning one in and starting a new one. We were greeted by a manager (don't remember his name) upon entering the sales room. He listened to our situation and promptly found us a salesman (Steve) to take care of us. Steve was very helpful in discussing what vehicle options might be available to us within our price point. We assumed the Terrain would be our best option and Steve was able to confirm that for us. He took us out and showed us a few different models equipped with different options and prices. At this point Steve had a previously scheduled appointment and handed us off to Jeff. Jeff took us on a red drive and was quite knowledgeable of the Terrain's available features. We decided on a 2015 Terrain SLT-2 for lease. Jeff was very helpful and a pleasure to deal with. The finance portion was handled by Justin and he was also very easy to deal with. He was understanding and not at all pushy. Obviously they have upgrades and products they want to up-sell to their customers but Justin was very understanding and didn't push when we said no to an offered option. The paperwork was fast, smooth and simple. Overall, our experience with McCaddon was very easy, very simple and actually enjoyable. Hat's off to Jeff and Justin for making our experience stress free and a pleasure. More

Pre-Owned Luxuary SUV Purchase I saw a car that I really wanted had a reduced price to clear inventory - I clicked on "more information" and less than a minute later I had a respons I saw a car that I really wanted had a reduced price to clear inventory - I clicked on "more information" and less than a minute later I had a response from Arlene Ott. I told her I'd like to see the car and would be available to stop by the dealership after lunch. Arlene showed me the car - we chatted about other things too - she was very helpful. I had forgotten my current insurance card (I did not drive myself there) and she called my agent, got copies of the card, and in general took care of everything. It was a busy day and three other people were buying cars that afternoon so we decided it would be best to wait until morning to finalize everything with the financing. I was told to "bring your dog" in the morning because everyone wanted to meet her. Justin Gasman and Arlene met me in the morning and Justin went over the financing in great detail - he got me exactly the loan I wanted without a lot of fuss - I told him what I had in mind and it was basically done. I drove away with my dream vehicle, a 2012 Touareg TDI Exec. More

no nonsense get it done type of operation I appreciate the responsiveness, we got a deal done very quickly and efficiently. E-mails were responded to in a timely fashion. All my questions an I appreciate the responsiveness, we got a deal done very quickly and efficiently. E-mails were responded to in a timely fashion. All my questions and issues were answered. Paperwork was efficient. Easy transaction all the way around, and that's how we like them. More