
Mike Maroone Cadillac GMC
Boulder, CO
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Great Experience Definitely the best car dealership we have worked with. We have purchased automobiles from them in the past and always had great experience and servic Definitely the best car dealership we have worked with. We have purchased automobiles from them in the past and always had great experience and service. This purchase is perhaps the best so far. Our sales person we dealt with was extremely helpful and supplied us with any and all answers that we may have had in a very timely manner. The finance person and service was equally as helpful and made the purchase a very enjoyable and seamless process. The dealership was professional, friendly and made you feel comfortable. When we find is necessary to purchase another vehicle we will definitely consider McCaddon as our number one choice. More
Purchase of New Vehicle One cannot find a better dealership to purchase a vehicle from. Randy Armagost will take care of all your car questions and give you the best deal pos One cannot find a better dealership to purchase a vehicle from. Randy Armagost will take care of all your car questions and give you the best deal possible. He has a non-pressure approach and a true willingness to make sure you have the best experience possible when buying a vehicle. The part we appreciate the most is that Randy remembers you wether you were in yesterday or a year ago. We know if we have a question or concern he will be there to take care of us. We also had a great experience with Justin Gasman,the finance director. He took care of all of our financing, making sure we had the best interest rate and all rebates possible. He also was non-pressure when giving us information on extended warranties and other additions we could add to the vehicle. He made the process easy and quick! I highly recommend McCaddon as a trust worthy and family friendly dealership. They will treat you with kindness and respect and will be there not only during the purchase but for years afterwards. More
Very friendly, honest dealer We had a terrific experience buying a used car from McCaddon. Our salesman, Wendall, was very helpful and nice. We discovered shortly after buying t We had a terrific experience buying a used car from McCaddon. Our salesman, Wendall, was very helpful and nice. We discovered shortly after buying the car that the battery was in need of replacement. We contacted Wendall, and he and the finance director Justin Gasman, ensured we got reimbursed for the battery replacement. They showed that they wanted to sell a good reliable car, not just make a profit, and they were both extremely welcoming and we enjoyed being around them. Highly recommend McCaddon to anyone. More
Outstanding service! I drove out to Boulder from Ohio for my 2 1/2 week master’s program summer intensive, and the turbocharger in my 2012 Chevy Cruze 1LT RS 6M failed, c I drove out to Boulder from Ohio for my 2 1/2 week master’s program summer intensive, and the turbocharger in my 2012 Chevy Cruze 1LT RS 6M failed, causing the “check engine” light to come on. I found McCaddon Cadillac GMC Buick by a Google search for area GM dealerships, as my car is still under power train warranty, and I did not want to risk the 1200 mile drive home without consulting with a mechanic. When I arrived at McCaddon Monday morning (and hoped to head home after class Wednesday), I was greeted by service consultant Randy Blaine, and I could tell his entire department was extremely busy as there were techs and mechanics scrambling in all directions. I explained my situation and he said he was overbooked for today, but could squeeze me in the next morning. I returned Tuesday morning, and dropped my car off. I was offered a shuttle to class, but preferred to walk. Randy called me later in the day, explained the situation with my turbocharger, and advised against driving home without repairs. He also reassured me the repairs would be covered under warranty. He indicated they did not have all the necessary parts in stock to complete the repair, but would have them sent overnight. The next day, some of the parts were still missing, so he had a tech physically drive to another dealership to pick them up. He then called several other customers ahead of me in the repair queue, and informed them of an emergency that would have to take priority over their service. He said it would be unlikely that I could leave for home Wednesday as I had planned, but he could have my car ready Thursday morning. He did call as promised Thursday morning, and sent a shuttle to pick me up from the house where I had stayed overnight. My car was in perfect working order with a complimentary wash, and I made it back to Ohio (where I work two jobs) only one day later than expected. I could not believe a dealership who had never seen me before, and knew I would never be a regular customer, treated me so well. They scrambled to obtain the necessary parts and bumped me ahead of local customers to make sure I did not miss any additional time at work back in Ohio. The repairs were also completely free of charge, due to GM’s warranty program. Additionally, Randy kept me apprised of the status of the repairs, and always had a shuttle available if needed. Thank you for this great service! More
Great experience, dog friendly! Very knowledgeable about the car I was interested in. I received a good value for the price paid. My dog liked the car and gave final approval. Very knowledgeable about the car I was interested in. I received a good value for the price paid. My dog liked the car and gave final approval. More
Love McCaddon. I won't go anywhere else I have bought several cars from McCaddon and LOVE the staff and service there. Everyone has gone above and beyond to accommodate me. Dave in service m I have bought several cars from McCaddon and LOVE the staff and service there. Everyone has gone above and beyond to accommodate me. Dave in service meets me at my car, washes it every time and is always accommodating if I need a ride or extra maintenance. Zach has always been been my salesman and has always made the process easy and fast. Even going elsewhere to find higher bids for my trade-ins. He texts, emails and even has come in on days off to accommodate my schedule. He knows EVERYTHING about the cars on and off the lot and is honest. As for Justin Gasman, I cannot say enough about him as a business manager and just a nice guy. As a small business owner I recognize what an amazing asset he is to McCaddon and hope that all of my employees would work as hard as he does. My family only drives cars from McCaddon and when my children are old enough for their own cars I can trust that I will get a great deal, a safe car and amazing service. More
Service performed on my SRX Have had my car serviced at McCaddons since but buying it there. Purchasing was a very easy and a enjoyable experience. All my car's service work was Have had my car serviced at McCaddons since but buying it there. Purchasing was a very easy and a enjoyable experience. All my car's service work was performed in a courteous,efficient and speedy manner. Never had any complaint as to the work was always performed up to my expectations. Would recommend McCaddons if you want to enjoy driving a vehicle with no worries. More
Solid Service I have bringing my car to McCaddon's for the past five years. I have appreciated the ease of scheduling an appointment on-line, the professional staf I have bringing my car to McCaddon's for the past five years. I have appreciated the ease of scheduling an appointment on-line, the professional staff, the quality of the work, and comfort of the waiting area. I wouldn't hesitate bringing any future vehicles of mine here for service. More
awsome service!!! Randy "Bubba" Armagost was the greatest car salesman we have ever had. He took ALOT of time to explain everything. We had an idea of what we were lo Randy "Bubba" Armagost was the greatest car salesman we have ever had. He took ALOT of time to explain everything. We had an idea of what we were looking for, but he showed several cars and explained the difference and we are so happy with the results. Afterwards we then saw Justin Gasman for the finance and he explained everything about the lease since we were new to that. Again great service and we will drive the 60 miles for that great service again without a doubt. If you have not been to this dealership, GO!! More
Great experience, excellent Service This was my first experience dealing with McCaddon. I have been a lifelong Ford owner but wasn't happy with the Ford options in the area, so I narrow This was my first experience dealing with McCaddon. I have been a lifelong Ford owner but wasn't happy with the Ford options in the area, so I narrowed my choices to McCaddon and the local Jeep dealership. I met first with Arlene Ott, who showed me around the lot and explained the various options on each Acadia. We had a great conversation in her office afterward as we waited for my car to be appraised and the paperwork to be drawn up. I met next with Justin Gasman to go over the financing options. Justin explained the options that were available and thoroughly reviewed each one in detail. Oh, did I mention that he also has a great sense of humor? All in all, I decided to forego my planned trip to the Jeep dealer and decided to go with McCaddon. I'm not used to saying this about an auto dealership, but I had a great experience and received excellent customer service during my visit. I'm sold on McCaddon. I'll definitely be using them again for any future lease or purchase! (Gary Miller / 6-27-15) More