Mike Maroone Cadillac GMC
Boulder, CO
Filter Reviews by Keyword
By Type
Showing 666 reviews
I was traveling on vacation from Missouri when I experienced an issue with my GMC Sierra 3500 which I was pulling a travel trailer. GMC Customer Service was calling dealerships in the Denver area. experienced an issue with my GMC Sierra 3500 which I was pulling a travel trailer. GMC Customer Service was calling dealerships in the Denver area. The first 4 dealerships said it would be 2-3 weeks before they could get me in. Obviously, this would not work for someone who is stranded while on vacation. Then customer service called Erik Wolkan at McCaddon GMC in Boulder. Erik said to send me his way and they would get me in as soon as possible because he knew what it was like to be stranded on the road. Erik and his team took care of everything, they gave me a courtesy car and even let me set up my camper in the back lot of the dealership. Erik Wolken is the best example of a Customer Experiance Manager GM could ask for! The following morning they were able to get my truck in early and quickly discovered the problem was a simple update to the computer system. Erik and his team got me back on the road by noon that day. I will be forever grateful to the members of the McCaddon team that worked so hard to get a traveller back on the road. Thank You! More
I live in Virginia and bought a 2021 bright blue Canyon from McCaddon. It was the only one in the country that matched my criteria and Joe did an excellent job helping me through the process. He answered from McCaddon. It was the only one in the country that matched my criteria and Joe did an excellent job helping me through the process. He answered all my questions in a timely manner and made sure I was getting what I wanted; even with me only seeing pictures of the truck. Joe was very knowledgable about all the features and even had very helpful suggestions for the spray-in bedliner and cargo hooks. Thanks to the finance department also for doing a great job. This was my first new vehicle and feel fortunate that Joe answered the phone when I called McCaddon. I didn't think it was possible to buy remotely and contract a transport company to deliver it to my front door but Joe and the McCaddon team made it happen without a single problem. More
Joe was an amazing resource during my recent purchase. He was patient, knowledgeable and helpful throughout the transaction. Any questions I had were answered fully. I would heartily recommend Joe to a He was patient, knowledgeable and helpful throughout the transaction. Any questions I had were answered fully. I would heartily recommend Joe to anyone making a new car purchase. More
Worked with Joe Cleland and he provided excellent service. He took the extra time past his scheduled shift to make sure I understood the many features on my new car. service. He took the extra time past his scheduled shift to make sure I understood the many features on my new car. More
The Dealership consists of constant professionals. I walk in the show room and I am immediately greeted with a smile and a hello , how can we help you! The staff that I have had the pleasure of working with in the show room and I am immediately greeted with a smile and a hello , how can we help you! The staff that I have had the pleasure of working with like Joe and Glenn make purchasing or leasing a car a nice , fun, exciting experience again, And I truly appreciate that! More
Working with Joe and McCaddon Cadillac Buick GMC was the simplest most relaxing car buying experience I’ve had. Joe is professional, knowledgeable, courteous and has a relaxed style. We drove 50 miles to bu simplest most relaxing car buying experience I’ve had. Joe is professional, knowledgeable, courteous and has a relaxed style. We drove 50 miles to buy our car at McCaddon, with Joe, and we were not disappointed. More
Jon Berry has been my Service Advisor for many years, and now with a new 2021 GM vehicle I trust it to him and the folks at McCaddon Cadillac. There are many GM dealership/service centers in the area, and I now with a new 2021 GM vehicle I trust it to him and the folks at McCaddon Cadillac. There are many GM dealership/service centers in the area, and I have visited several in the past. None even come close to the quality of the experience at McCaddon. Thanks! More
We moved to Colorado 7 years ago and after contacting Cadillac dealerships for an oil change, the only one that returned my call was Dave Singh. We have been returning to McCaddon ever since. Extremely Cadillac dealerships for an oil change, the only one that returned my call was Dave Singh. We have been returning to McCaddon ever since. Extremely happy with the dealership and service. Dave does an outstanding job. More
This dealership treats you like royalty. We had an amazing experience from the start. We had called and gone to other dealerships in the Castle Rock and Denver areas and McCaddon’s Customer Service an amazing experience from the start. We had called and gone to other dealerships in the Castle Rock and Denver areas and McCaddon’s Customer Service and support was leaps and bounds above the other dealerships we dealt with. Joe Cleland was our sales man and he was great to do business with. He went above and beyond for my family and we will continue to buy from him again in the future! Thank you Joe!! More
For many years, I have had my car serviced at McCaddon Cadillac in Boulder, CO. Dave Singh has always been my service representative. Dave is always mannerly, good humored, and responsible. His knowled Cadillac in Boulder, CO. Dave Singh has always been my service representative. Dave is always mannerly, good humored, and responsible. His knowledge of Cadillacs is incredible. He always has an answers to my questions and is most helpful. He is an excellent representative for McCaddon Cadillac. More