Mike Maroone Cadillac GMC
Boulder, CO
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Great Experience Not your typical high pressure finance transaction, Justin was awesome! Very professional and friendly, we really appreciate the information given in Not your typical high pressure finance transaction, Justin was awesome! Very professional and friendly, we really appreciate the information given in an informational, no pressure manner. Thank you Justin for your amazing service. More
Best Dealership Around! After trying many dealerships in the area, McCaddon was definitely top of the list. Buying a car from them was straight forward and no nonsense. We ha After trying many dealerships in the area, McCaddon was definitely top of the list. Buying a car from them was straight forward and no nonsense. We had a very specific list of requirements at a certain budget and they made it happen. More
Quick and easy car buying experience! Everyone at McCaddon was great to work with! No pressure, no nonsense. The entire process of purchasing a new car was very fast and easy. They offered Everyone at McCaddon was great to work with! No pressure, no nonsense. The entire process of purchasing a new car was very fast and easy. They offered us a fair price and beat our credit union rates with their financing! Ron was great throughout the entire sales process and I really appreciated the time he spent showing us how to use all the features of our new car! Additional Info: 1 week after we purchased our brand new Yukon from McCaddon, we hit something on I-25 that ruptured the tire and wheel. Uuuugh! I called McCaddon and Dave in the service department told me to bring it in and reassured me that they would help in any way possible. This was clearly not a warranty issue, but Dave gave us the lowest price possible to replace the tire and wheel. He also had both items in stock and had my car looking like new again within an hour for a reasonable price! We drove from Ft. Collins to purchase our vehicle from McCaddon and I am so glad we found them. It was totally worth the drive!!! More
Great first car buying experience Bought my used Subaru here about a month ago. Very good experience with Jeff and Justin who were helpful, open, and efficient. Felt no pressure to jum Bought my used Subaru here about a month ago. Very good experience with Jeff and Justin who were helpful, open, and efficient. Felt no pressure to jump into anything or like I had to haggle to get a good deal. Only small complaint is that car only came with one set of keys which wasn't disclosed to me until I walked out to drive away in the car after buying. More
Excellent Service from Steve Purcell This is the third or maybe fourth car we have purchased from McCaddon. Steve has always been our go to dealer. He is experienced and not the least bit This is the third or maybe fourth car we have purchased from McCaddon. Steve has always been our go to dealer. He is experienced and not the least bit pushy. He gives us honest opinions of the upsides and the downsides of cars. He shows us a variety of what he thinks might interest us and gives a nice rage of prices. We always walk away feeling we got a very fair deal and love our cars we buy from McCaddon. The service center is efficient and reliable. In addition Justin Gasman is very friendly to work with too. More
An excellent experience Zach Brick was an excellent salesman, he answered all of my questions before I made the final decision. I had talked to several different dealers in D Zach Brick was an excellent salesman, he answered all of my questions before I made the final decision. I had talked to several different dealers in Denver and McCaddon stood out by far. I would recommend them highly. More
Great Experience They were great to deal with and very low key sales staff. I can't stand pressure sales and they just helped with what I wanted and not what they ha They were great to deal with and very low key sales staff. I can't stand pressure sales and they just helped with what I wanted and not what they had. I will buy a truck from them when I am ready. More
Exceptional Buying Experience I went into McCaddon looking for a very specific vehichle. Jeff Katz introduced himself, was extremely friendly and professional and put no pressure I went into McCaddon looking for a very specific vehichle. Jeff Katz introduced himself, was extremely friendly and professional and put no pressure on me whatsoever during our test drive. I went back two days later to purchase the car and the negotiations were very straightforward and reasonable ending at a fair price for both parties. I would not hesitate to purchase from McCaddon again in the future. A week or so after purchase I received a hand written thank you note and goody basket from Jeff. It was a pleasure to do business with McCaddon! More
Pleasant and Professional MODERN Car Buying Experience I began car shopping online because I wanted to explore the value of my vehicle. I used Edmuds.com which give a trade-in estimate and then shares your I began car shopping online because I wanted to explore the value of my vehicle. I used Edmuds.com which give a trade-in estimate and then shares your contact information with dealerships to get into the specifics. I’ve been to this rodeo before so I knew enough to use my “alternate” email address rather than my regular one so I wouldn’t get a zillion solicitations on my iPhone. That allowed me to be in charge of the timeline of my car search rather than the dealerships pinging me when they wanted to talk. I was contacted by McCaddon Cadillac’s business development representative, Amelia Metzger, who wanted to know how they could help. I went online to get my initial trade-in estimate (which was a fair price) but I wasn’t really in a place to buy right then. I wanted to do more research before I visited a dealership. I told Amelia that when she called and we agreed she would call me back in a few weeks. She did and it was just the right amount of reminder without being a pain. I told her the second time that I was about to leave on a business trip but that I appreciated her call and would be back in touch. She emailed me a week later and the timing was just right and she put me in touch with car salesman Jeff Katz. He was also just the right amount of helpful without being salesy. He returned calls promptly and invited me to come in on the Saturday I called. I’d already spent several hours on their website looking at the used vehicles that were a year or less old. I also searched Craigslist because I knew a lot of dealers put their best prices on CL. So, I visited the dealership and after a quick chat, Jeff got a couple sets of keys to show me some options. I was driving a 2011 Cadillac Escalade but I am moving into a new house that has a garage that’s too short for that vehicle so the first car I test drove was a Cadillac XTS AWD sedan. I have driven SUVs for several years and I thought the AWD was a good compromise. I chose this vehicle because I could get a luxury car with winter practicality. Jeff presented lease vs. buy options in an informative manner and it was a pleasure to spend several hours with him. While paperwork was being processed, we visited like old friends on a number of different topics. He’s got a good sense of humor and has had an interesting life. He offered food and drinks while the paperwork was being done, which was nice. The negotiation was fair and not the typical acrimonious back-and-forth. It was a Saturday so there was a little bit of a backup to get into to finalize paperwork with the Finance Services Manager so my tip to others would be to try to visit on a weekday if possible. That said, Justin Gasman, was organized, efficient, and upbeat and he was a pleasure to work with as well. Each step of the way, I was handed off to another competent and professional team members. After the deal was done, Jeff helped me get oriented to the new car, pair my cell phone, and register for On-star. He went above and beyond and it was a pleasure doing business with him and his colleagues. I work for a company that does B2B sales and I know it takes a blend of marketing, sales, and service to get a sale across the finish line. McCaddon is investing in the right mix of people and online marketing that matches the way people shop these days. I would recommend them without reservation. The experience at McCaddon Cadillac was a distinct contrast with the experience I had with Fisher Kia Honda. They gave me the salesy slimey nonsense and tried to “steal” a used car from me by offering $4K for a car that I was able to sell elsewhere for $10K and claimed that my transmission was about to fail despite the fact that I had just had the vehicle reviewed by my Volkswagon repair shop. And then insulted my intelligence when I told them I thought they were being shady with their trade-in negotiations. I’m so glad I just walked away because there are car dealerships doing business in a modern and professional manner. More
Excellent Sales Consultant and Dealership We had a very good buying experience at McCaddon. Our salesperson Jeff Katz showed a high degree of integrity throughout the whole process. Jeff was n We had a very good buying experience at McCaddon. Our salesperson Jeff Katz showed a high degree of integrity throughout the whole process. Jeff was not your typical salesperson. He was very good about listening to our needs and satisfying our questions and concerns. Jeff was cordial and made our purchase very pleasant. We have purchased a number of vehicles over the years and we were very pleased with our overall experience at McCaddon and our sales rep Jeff Katz. More