Mike Maroone Cadillac GMC

Outstanding Experience I bought the car because of the Dealership. My husband and I were looking for a small used SUV. We stopped by McCaddon's "just to see what they h I bought the car because of the Dealership. My husband and I were looking for a small used SUV. We stopped by McCaddon's "just to see what they had available." I ended up going for a test drive in a 2011 Terrain with 31,000 miles. The car was so clean it looked new. Christian, a young man in training, took me for the drive. He was very knowledgable about the car. When we arrived back he was very patient while I looked the car over and asked many questions. We shook hands and received a business card. No pressure. I really liked the car, as it had lots of bells and whistles and was very clean. The Terrain wasnt' a car I had been looking at. I wanted to test drive a Murano and a Rogue. I went to the Nissan dealer by myself because my husband was out of town. Two men standing at the counter looked and me told me they were busy but there might be someone they could find to help. This man asked me for my keys to my old car so they could get me trade-in information. I then tested a 2014 Murano with 13,000 miles. Not as many bells and whistles but I loved the way it handled and the V6 engine. He had me sit down. I thought I was waiting to see what kind of deal they could make. The sales manager came over and pretty much said call us if you want to buy, we can talk numbers then. I went right back to McCaddon's. I was met by Wendall Borchert who took me for another test drive. I asked him what he could give me for a trade-in. He came right back with Carfax information, trade-in information and what I felt was a decent deal. When I finally made the decision to purchase the car, Justin Gasman was outstanding to work with on the loan. He had all the information ready and papers prepared to sign when my husband and I arrived, and was outstanding in explaining each option available. I really liked the Murano. I really liked the Terrain. I really, really liked the way I was treated at McCaddon's. More

Superior customer service I was very pleased with the professional, caring and attentive service I received at McCaddon Cadillac Buick GMC. From sales to finance my buying exp I was very pleased with the professional, caring and attentive service I received at McCaddon Cadillac Buick GMC. From sales to finance my buying experience was effortless and delivered with respect and hospitality. More

Treated with dignity and respect I have just completed the latest of many auto purchases from McCaddon- a relationship which has spanned more than 25 years. Even though my latest pur I have just completed the latest of many auto purchases from McCaddon- a relationship which has spanned more than 25 years. Even though my latest purchase had extended delays beyond the control of McCaddon's, Mark McCaddon handled the unusual situation with integrity-providing significant benefit to me as a customer. As a customers you are treated professionally-with dignity and respect. More

Great buying experience This was an incredibly pleasant car buying process! Zach responded to my online inquiry very quickly and was happy to answer all of my questions. I This was an incredibly pleasant car buying process! Zach responded to my online inquiry very quickly and was happy to answer all of my questions. I purchased a 2015 Jeep Wrangler, which isn't normally sold on their lot, but I got the impression that the high level of customer service I received was the same that is given to the Cadillac shoppers. They were also able to get me a great interest rate! Justin had all of my paperwork pre-printed when I came to finalize the deal, so the actual process only took about 15 minutes. Everyone was incredibly friendly, knowledgeable, and professional. Zach even checked back in to see how I was liking the car--that's not something you get very often from a dealership. I would totally recommend them to anyone in the market for a new vehicle. More

Positive sales experience I found the vehicle on line that I was looking for at McCaddon's. Becky happened to be the sales associate. Such a positive no pressure sales experien I found the vehicle on line that I was looking for at McCaddon's. Becky happened to be the sales associate. Such a positive no pressure sales experience. The deal was done and closed in a very short time. Thanks goes to both Becky and Justin, More

Quick, simple purchase Saw a gently used, 2013 Acadia online, texted Zach Brick and had answers almost immediately. Drove up from Denver and test drove the vehicle. Settled Saw a gently used, 2013 Acadia online, texted Zach Brick and had answers almost immediately. Drove up from Denver and test drove the vehicle. Settled on a price and put down a deposit (Saturday evening). We organized our documents and sent everything electronically to McCaddon in the next two business days. When we arrived after work Weds to pick up vehicle, ALL necessary paperwork (we had outside financing) was in place and only needed signatures. Justin Gasman, the Financial Services Director, made closing smooth as silk. We drove out with our sparkling vehicle almost immediately. Easiest car buying experience ever. More

Absolutly the BEST!! The McCaddon dealership has the best customer service you will get anywhere. They have the most selection in cars & trucks, knowledgeable sales staff The McCaddon dealership has the best customer service you will get anywhere. They have the most selection in cars & trucks, knowledgeable sales staff and a clean fresh showroom. Our salesman was Dan Carpenter and he was just the best. Went above and beyond in customer service. Justin Gasman did our financing and you couldn't ask for a more professional, organized and helpful person than he is. We had all of our questions answered by Dan and Justin. We are customers for life! More

Excellent buying experience! Auto dealers are everywhere, but they are not all created equal. Being from out of town we had dozens of choices to come and choose from. We chose M Auto dealers are everywhere, but they are not all created equal. Being from out of town we had dozens of choices to come and choose from. We chose McCaddon because they have a clean and professional dealership with great customer service. The process was stress free and comfortable. Ron and Justin were very helpful and went above and beyond to make the purchase the easiest ever! Even Mark McCaddon helped detail our Yukon XL after the deal! Joel McRae More

Excellent Experience from Start to Finish The McCaddon dealership offers a professional atmosphere with a friendly, family feel to it. My purchase of a certified used GMC Canyon pickup was acc The McCaddon dealership offers a professional atmosphere with a friendly, family feel to it. My purchase of a certified used GMC Canyon pickup was accomplished smoothly with no pressure. Jeff Katz was my salesman and Justin Gasman handled the financing. Both of these gentlemen are true professionals and went out of their way to make the whole process a pleasant experience. I have purchased many vehicles in the Boulder area over the last 35 or so years, and I can truthfully say I have never had a better buying experience. More

Volkswagen CC purchase from out of town Shopping online for a Volkswagen that I had been looking for, I spotted one at McCaddon's in Boulder CO. It was Saturday afternoon. I called the deale Shopping online for a Volkswagen that I had been looking for, I spotted one at McCaddon's in Boulder CO. It was Saturday afternoon. I called the dealership in Boulder CO from Omaha NE and told them that I was interested in the CC. Wendall Borchert took my information on a trade, requested a reasonable down payment to hold the sale to anyone else until I could get there from 550 miles away. Justin Gasman provided me with an online loan application to be completed so that I could purchase the vehicle on Monday. I could tell that these guys worked after hours to be able to complete the sale for me so that I could return back home in time for work on Tuesday. When I arrived on Monday, Wendall was involved with someone else, so Zach Brick jumped right in and kept the ball rolling, demonstrating outstanding customer service by allowing me to test drive the VW while my trade was being appraised. Jeff Clark inspected the Volkswagen to be sure that it was mechanically sound, and they got me back on the road in time for me to travel safely back home the same day. This team shows that they are very good at what they do, especially as they were able to meet my needs on such short notice. After I had left the dealership and was 50 miles down the road, I realized that I had left a stack of CDs in the vehicle that I traded in. Wendall made sure that they were retrieved and packed for shipment to my residence in Nebraska. I highly recommend this dealership and its fine staff of employees, right down to the receptionist who checked with me often to make sure that everything was progressing in a timely manner. Thanks! More