Mike Maroone Cadillac GMC
Boulder, CO
Filter Reviews by Keyword
By Type
Showing 666 reviews
Wonderful! Very pleasant experience from the beginning to the end. Knowledgeable about the vehicles and made the process quick and easy. Knew exactly what I want Very pleasant experience from the beginning to the end. Knowledgeable about the vehicles and made the process quick and easy. Knew exactly what I wanted and what payment and they made it happen. Thank you! More
Cadillac CTS Sport alignment Was told by tire dealer that alignment of our Cadillac CTS Sport Sedan required a specialized tool which they didn't have. Took car to McCaddon where Was told by tire dealer that alignment of our Cadillac CTS Sport Sedan required a specialized tool which they didn't have. Took car to McCaddon where Jeff Clark verified they had specialized tool and arranged to have car algned quickly even though service department was busy. Another example of how Jeff makes a customer feel special with McCaddon providing quality service. More
Honest and Easy Dave always makes my service experience super easy, I slip right in and slide right out for my monthly oil change. And when my transmission was slipp Dave always makes my service experience super easy, I slip right in and slide right out for my monthly oil change. And when my transmission was slipping he got it handled in no time. More
Fairly No Hassel and Efficient Process I recently purchased a 2016 GMC Denali XL from McCaddon. My overall experience was very good. I sat down with Justin and worked out the financing an I recently purchased a 2016 GMC Denali XL from McCaddon. My overall experience was very good. I sat down with Justin and worked out the financing and had no issues. He was prepared and ready for me and the process was efficient. My sales consultant, Becky was kind and attentive and the sales manager was to the point and very courteous. When buying a car you almost expect to be disappointed in the process. That was not my experience at McCaddon. They met my expectations at every phase of the buying process. More
From zero to truck in nothing flat! We found an in-stock vehicle at McCaddon on-line. We drove up to Boulder from Central City, intended to take it out for a test drive, and then conside We found an in-stock vehicle at McCaddon on-line. We drove up to Boulder from Central City, intended to take it out for a test drive, and then consider making the investment in the next month or so. After talking with Zach and Justin for a short time, it was clear that we were going to get what we were looking for, at a price that worked for us (and for McCaddon). We walked out of the dealership proud owners of a brand new vehicle! Thanks, guys! Impressively well done! More
I highly recommend McCaddon Cadillac Buick GMC On a Sunday I saw online a Cadillac SRX that I was interested in purchasing. Obviously the dealership is closed on Sundays. I completed the online inq On a Sunday I saw online a Cadillac SRX that I was interested in purchasing. Obviously the dealership is closed on Sundays. I completed the online inquiry form and credit application. Within a few hours (and on his days off) Zach Brick (internet sales director) made contact with me via email and phone confirming my appointment for later in the week. As it turned out I was able to move the appointment up by several days. Zach made sure to tell me all the necessary documents needed for the test drive and to finalize all the financing documents. I wasn’t able to get in until late in the evening, he said they were willing and able to stay late to accommodate my crazy schedule. Upon arrival Zach had the vehicle pulled up and ready. The test drive went smoothly and I was introduced to Justin Gasman (financial services director) to complete financing paperwork. Justin went over all the paperwork and explained it in simple terms making sure I had no further questions and was provided copies of all documents. Both Zach and Justin were professional and had all paperwork, documentation and information ready. They were willing (and did stay late, going the extra mile) to accommodate my hectic schedule and get everything ready for me to drive off in under 60 minutes. Both were friendly, knowledgeable and detail oriented. McCaddon is a long drive from my house but I made the choice to do business with McCaddon in part because of all the positive reviews about the dealership. I wish I lived closer so I could use their service center on a regular basis. I highly recommend McCaddon Cadillac Buick GMC to family, friends, co-workers, clients and anyone reading this! Ron Luton Realtor® Shorewood Real Estate 720-261-2302 (mobile/text) More
Best buying experience ever! Felt like family. They had the exact used vehicle I as looking for. The salesman stayed late for me to get there to see it. They made the trade-in/buying process super They had the exact used vehicle I as looking for. The salesman stayed late for me to get there to see it. They made the trade-in/buying process super easy for me. I got a fair deal and am very happy with the new vehicle! If I lived closer I'd surely use them for service. More
Outstanding Experience I bought the car because of the Dealership. My husband and I were looking for a small used SUV. We stopped by McCaddon's "just to see what they h I bought the car because of the Dealership. My husband and I were looking for a small used SUV. We stopped by McCaddon's "just to see what they had available." I ended up going for a test drive in a 2011 Terrain with 31,000 miles. The car was so clean it looked new. Christian, a young man in training, took me for the drive. He was very knowledgable about the car. When we arrived back he was very patient while I looked the car over and asked many questions. We shook hands and received a business card. No pressure. I really liked the car, as it had lots of bells and whistles and was very clean. The Terrain wasnt' a car I had been looking at. I wanted to test drive a Murano and a Rogue. I went to the Nissan dealer by myself because my husband was out of town. Two men standing at the counter looked and me told me they were busy but there might be someone they could find to help. This man asked me for my keys to my old car so they could get me trade-in information. I then tested a 2014 Murano with 13,000 miles. Not as many bells and whistles but I loved the way it handled and the V6 engine. He had me sit down. I thought I was waiting to see what kind of deal they could make. The sales manager came over and pretty much said call us if you want to buy, we can talk numbers then. I went right back to McCaddon's. I was met by Wendall Borchert who took me for another test drive. I asked him what he could give me for a trade-in. He came right back with Carfax information, trade-in information and what I felt was a decent deal. When I finally made the decision to purchase the car, Justin Gasman was outstanding to work with on the loan. He had all the information ready and papers prepared to sign when my husband and I arrived, and was outstanding in explaining each option available. I really liked the Murano. I really liked the Terrain. I really, really liked the way I was treated at McCaddon's. More
Superior customer service I was very pleased with the professional, caring and attentive service I received at McCaddon Cadillac Buick GMC. From sales to finance my buying exp I was very pleased with the professional, caring and attentive service I received at McCaddon Cadillac Buick GMC. From sales to finance my buying experience was effortless and delivered with respect and hospitality. More
Treated with dignity and respect I have just completed the latest of many auto purchases from McCaddon- a relationship which has spanned more than 25 years. Even though my latest pur I have just completed the latest of many auto purchases from McCaddon- a relationship which has spanned more than 25 years. Even though my latest purchase had extended delays beyond the control of McCaddon's, Mark McCaddon handled the unusual situation with integrity-providing significant benefit to me as a customer. As a customers you are treated professionally-with dignity and respect. More