Mike Maroone Cadillac GMC

Bought a new car with ease Zach and Justin made the purchase of our new Encore very easy. I would recommend this dealership for any purchase or service. The tires had too muc Zach and Justin made the purchase of our new Encore very easy. I would recommend this dealership for any purchase or service. The tires had too much air so they solved it right then and there in the service department. More

No pressure purchase experience I found Zach to be more knowledgeable about the truck I was purchasing (he drives a similar model) than all of the other salesman that I met at other I found Zach to be more knowledgeable about the truck I was purchasing (he drives a similar model) than all of the other salesman that I met at other dealers. He was personable, very responsive, answered a lot of questions, and worked hard to get me the vehicle I wanted. Justin made the paper work, fast, easy to understand and fun. I plan on making future purchases at McCaddon. More

Friendly Staff & Premium Vehicles Just bought a car from Jovany Hidrogo. No haggling. We met in the middle at a reasonable price for both of us. He was professional, friendly, knowl Just bought a car from Jovany Hidrogo. No haggling. We met in the middle at a reasonable price for both of us. He was professional, friendly, knowledgeable, and easy to deal with. Financed through Justin Gasman, who was great at going over all the details and presenting us with different options until we found the one that works. Justin was extremely knowledgeable and great to work with. More

Extremely Helpful with New Model We had seen an XT5 at the Denver auto show - these guys got us one of the first ones and worked very hard to keep us apprised of the vehicle's journey We had seen an XT5 at the Denver auto show - these guys got us one of the first ones and worked very hard to keep us apprised of the vehicle's journey to us. More

McCaddon... Impressed! My wife and I recently purchased a used vehicle from McCaddon Cadillac Buick GMC and were utterly delighted by the entire experience. We worked with My wife and I recently purchased a used vehicle from McCaddon Cadillac Buick GMC and were utterly delighted by the entire experience. We worked with Zach Brick, the Internet Sales Director, and were completely impressed. Accordingly, we’ve created a top ten list of things my wife and I were impressed with during our buying experience with McCaddon Cadillac Buick GMC: 1. Prompt & responsive communication via e-mail, phone, and text. Zach even called me from home when it was late in the evening and responded to questions on his day off; talk about going above and beyond! 2. Honest, real, and sincere people. Zach Brick and I discussed openly our budget and needs, admitted the deal had to make sense for each of us, and gave us a great price that we could all live with. No bait & switch, no back and forth haggling. What a relief! 3. High class, clean and spotless facility. 4. Professional. All employees handled themselves with the utmost respect. 5. Accommodating. We asked them to hold the vehicle for us for a few days and to leave it closed up so any smells would surface by the time we arrived; they obliged with a deposit. There was a massive thunderstorm the day we drove up from Colorado Springs and Zach was willing to pull the vehicle into the (closed) service drive and even towel dried it off at my request. We were given space and time to ourselves to look it over and test drive it. 6. Remarkable product knowledge. We purchased a used Nissan Pathfinder from McCaddon who is a GM dealer. As such, I did not have high expectations for our salesman’s product knowledge of the vehicle since it was not a “house brand.” Boy was I ever wrong! Zach gave us the complete vehicle walk around, showed us all the little details (like explaining the seemingly random giant eyebolt anchor in the glovebox… front tow hook), explained the infotainment system & climate controls, and even set-up the Bluetooth for each of our phones! Already having some decent familiarity with the model myself, Zach really exceeded our expectations. 7. Condition. Our used 2015 Pathfinder looked and smelled like new, despite being a former rental fleet vehicle. 8. No pressure. From the initial sales response to the final closing paperwork there was zero pressure. 9. Smooth & efficient sales transaction paperwork & processing. There were no hidden costs or backend fees. All prices were communicated clearly up front with no changes or extras at closing. Justin Gasman, the Financial Services Director, thoroughly explained our warranty options and extras without any pressure to buy–quite impressive considering this is where dealerships make much of their extra profits. He even took the time to interact and dialogue with my young son. 10. Follow-up. Zach followed up with us within a couple weeks to see how the new car was doing for us. We also received a letter from the president of the company thanking us for our purchase and a thank you gift from Zach about a month later. These are small but intentional gestures that make a huge difference. We had truly an enjoyable, first-rate buying experience with McCaddon Cadillac Buick GMC. But, given the fact that purchasing a new/used car is likely the second largest purchase a person/family will ever make, why shouldn’t it be? Why have we come to expect and settle for being hassled and enduring a sleazy sales dilemma? That is why I think one of McCaddon’s greatest assets is actually their competition. With McCaddon you can actually walk away feeling pleased, satisfied, even wowed by where and who you are spending tens of thousands of your hard-earned dollars. They truly earn your business by providing an unparalleled buying experience. The time and attention we were given made us feel like we were their only customer. A big thank you to Zach Brick, Justin Gasman, and the entire McCaddon team–you have left an impression that will be remembered and shared for a long time. Keep up the great work! More

No hassle good ol' fashioned Customer Service Excellent service department. I was a little concerned that I might get a cold shoulder since I didn't buy my GMC from them. Chris, Jeff and Ramon wer Excellent service department. I was a little concerned that I might get a cold shoulder since I didn't buy my GMC from them. Chris, Jeff and Ramon were extremely professional and accommodating. Their shuttle service was prompt, and I may have asked them to go a little further than they usually do but they took care of me without hesitation. The shuttle driver was courteous, and just the happiest fellow you could imagine. He represented McCaddon well. My truck was spotless when I received it. (And I am picky... probably to a fault lol) Well done guys, and I will be back for service and parts, and will definitely shop there when it's time for another GM vehicle purchase. More

The best dealership experience EVER! I went to McCaddon as a referral from a co-worker. Originally Buick was not my list of vehicles I was considering; however, my co-worker had such a go I went to McCaddon as a referral from a co-worker. Originally Buick was not my list of vehicles I was considering; however, my co-worker had such a good experience at McCaddon that I decided to take a look myself. Like her, I also came home with a new Buick the same day. The experience was pleasant from beginning to end. Jeff Katz is a wonderful person to work with, and Justin Gasman eased me through the financial side. They made the entire process stress-free. Jeff was superb at giving me all the information I needed about my new car, so I left feeling very confident and already at home in my new Encore. I have already recommended Jeff and McCaddon to several other people! More

Amazing Will never go anywhere else. Everyone there is so knowledgable, and kind. Thank you McCaddon for all your hard work and always being so kind and fun Will never go anywhere else. Everyone there is so knowledgable, and kind. Thank you McCaddon for all your hard work and always being so kind and fun to work with 😊 More

First Auto Sale We purchased a certified pre-owned 3/4 diesel last week at McCaddon. Our sales person, Christian Diaz, was GREAT! He was totally knowledgeable. But it We purchased a certified pre-owned 3/4 diesel last week at McCaddon. Our sales person, Christian Diaz, was GREAT! He was totally knowledgeable. But it was Christian's enthusiasm, excitement, and good nature that really made us decide to buy our truck from him. Only then did we find out it was his first sale, and first day on the job after extensive training. If his job performance is any indication, he will have great success Justin Gasman was also very helpful during the paperwork phase. All told, we would buy another vehicle from this dealership. More

Great Experience from OUT OF STATE Buyer Found the vehicle I was looking for on the internet, a white 2015 Yukon Denali loaded with all the options I wanted and less than 25k miles. From the Found the vehicle I was looking for on the internet, a white 2015 Yukon Denali loaded with all the options I wanted and less than 25k miles. From the pictures the car looked mint. Called the dealership and got assigned to a sales rep, Ron Buck. Ron was my "eyes" and went around the vehicle and meticulously described the few flaws. I made an offer and negotiated a very fair deal.Called Ron once more. I was somewhat rude and made sure he understood that before I got on a plane to fly to Colorado, this car needed to be exactly as described. He was polite and professional and true to his word. When I flew out to Colorado, I was picked up at the airport and driven to the dealership by a very professional young man who represented the dealership well. The car was beautiful and as described. I wasn't disappointed. I met with Ron to go through a few items and then with Justin Gasman to do all the paperwork and warranty work. Justin was organized, professional, had everything ready in advance. He explained and answered all of my questions as I signed all the documents. Ron then spent an hour with me taking me through the vehicle and showing and teaching me how all the options worked. I had to call back from Minnesota about a small issue. It was handled flawlessly! It was a fabulous experience and I would recommend McCaddon to anyone. More