
Mike Maroone Cadillac GMC
Boulder, CO
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Service Department excels in their care of their customers. It is a point of pride for Jeff Clark and Chris Cook to deliver the highest quality of service and attention to every detail of what needs to be done. It is a point of pride for Jeff Clark and Chris Cook to deliver the highest quality of service and attention to every detail of what needs to be done. They go above and beyond to take care of all my needs, with the utmost respect for my time. Jeff will always let me know how long they will need to take care of my vehicle, and if there is an unexpected issue, I will be contacted immediately. There are no surprises with the time it will take to fix my car. I bought another GM car just to continue my nine year relationship with Jeff, Chris and this service department, Unfortunately, the sales department sorely lacks in care and respect of their customers, it's amazing the dichotomy between the two departments in this company. When asked how long things will take they underestimated continually, showing no regard to my prior time commitments, and very little respect for me. This is a top down problem, starting with the sales manager, Glenn Jordan, who actually hung up on me and sent me a nasty email, instead of being concerned with my displeasure with his staff. More
Jeff Katz at Mc caddons Very helpful and knew our preferences. Further, they extended the 3 year 36,000 mile bumper to bumper coverage to 5 year 60,000. Jeff Katz did an exc Very helpful and knew our preferences. Further, they extended the 3 year 36,000 mile bumper to bumper coverage to 5 year 60,000. Jeff Katz did an excellent job. We have dealt with Mc Caddons for 30 - 40 years and their car service is very good though more expensive than drive-bys. More
Great experience Purchased a new Canyon from McCaddon and it was a great experience. I started emailing with Joe Cleland about what I was looking for and when one came Purchased a new Canyon from McCaddon and it was a great experience. I started emailing with Joe Cleland about what I was looking for and when one came in Joe immediately let me know so I could come take a look. It was so fresh, that it was still wrapped in plastic! Joe and Zach used every resource to get me a good price on this difficult to find truck. When their excellent service was done, I was turned over to Justin Gasman in finance. He explained everything very well and honestly going over every option he had at his disposal. He worked to get me a great rate and got me out of there quickly so I could get home to my family. This was my first new car purchase and I was very pleased with the experience. More
Leased a Buick Encore for my teenage daughter I leased a Buick Encore for my 17 year old daughter from McCaddon Buick GMC Cadillac and had a wonderful experience. Justin Gasman is the finest F and I leased a Buick Encore for my 17 year old daughter from McCaddon Buick GMC Cadillac and had a wonderful experience. Justin Gasman is the finest F and I manager I have dealt with in many vehicle purchases. I can fully recommend McCaddon for your vehicle lease or purchase and by the way...My daughter loves her crossover do much. Great job Buick and Justin! More
Excellent Service I purchased my 2010 Cadillac Escalade from McCaddon Cadillac in 2010. I have had it serviced there also every since I bought it. I now have 113K miles I purchased my 2010 Cadillac Escalade from McCaddon Cadillac in 2010. I have had it serviced there also every since I bought it. I now have 113K miles and the Escalade is running just like a new one. The people that work there are all amazing and really know there jobs. I was particularly Impressed with Justin Gasman. He was a pleasure working with. I hope everyone gives them a chance to sell them a car and then service there vehicle. Gary Foster. More
Great experience at McCaddon Always a pleasure dealing with McCaddon.....they take care of you like family! My husband purchased a truck and it was totally hassle free and fast. L Always a pleasure dealing with McCaddon.....they take care of you like family! My husband purchased a truck and it was totally hassle free and fast. Left with a smile. More
Awesome service I have my GMC, BMW and Subaru serviced with McCaddon because service is quick thorough and at a good price. I have purchased two GMC's from McCaddon I have my GMC, BMW and Subaru serviced with McCaddon because service is quick thorough and at a good price. I have purchased two GMC's from McCaddon and have very good experiences with sales too. More
Roger Cridlebaugh and Justin Gasman are such peaches. He was wonderful to work with. Would highly recommend him and the dealership to purchase a vehicle and give me a tour of the service area, extremely c He was wonderful to work with. Would highly recommend him and the dealership to purchase a vehicle and give me a tour of the service area, extremely clean. More
Extremely Helpful and Knowledgeable Have worked with Justin Gasman several times through the years. He's remarkably knowledgeable and helpful during the purchase and refinance process. L Have worked with Justin Gasman several times through the years. He's remarkably knowledgeable and helpful during the purchase and refinance process. Lucky to have him in our corner. More
I have purchased 5 GMCs from McCaddon over the years. The thing that amazed me not once but twice is that Justin Gasman was able to beat my "preapproved" deal from USAA for auto financing. I was stunned The thing that amazed me not once but twice is that Justin Gasman was able to beat my "preapproved" deal from USAA for auto financing. I was stunned that he was able to do that as I always thought that USAA was the gold-standard. Well, Justin Gasman and his sources and lenders put my deal to shame twice. Needless to say, I went with Justin Gasman's arranged financing for two of my GMCs bought at McCaddon's. Go see Justin at McCaddon and you could be surprised as well. He gets the job done for his customers. More