Mike Maroone Cadillac GMC
Boulder, CO
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Awesome Experience! This review is slightly overdue but nevertheless wanted to get it posted. I purchased a 2012 Ram truck back in February and I have to say this was by This review is slightly overdue but nevertheless wanted to get it posted. I purchased a 2012 Ram truck back in February and I have to say this was by far the most enjoyable, stress free experience in car buying I have ever been associated with. Prior to this I had not purchased a vehicle from McCaddon - but all the vast number of positive online reviews led me to the dealership to take a look at the truck that I ultimately purchased from them. John Clark was my initial contact with the dealership but the truck buying purchase was mostly handled by Mike Dandeneau who was fantastic! Both provided the utmost care and respect during the process and without a doubt provided first class service. The dealership as well took care of the one issue that I had with the truck which locked in the deal for me. I would not hesitate for a second to return to McCaddon to purchase another vehicle. I truly hope McCaddon keeps up such a high standard of excellence and customer appreciation as that is hard to find these days and they do an incredible job maintaining that standard! Thank you Mike and John - I love the truck!! Robert Palumbo Berthoud CO More
service quick service to my SRX was done swiftly and professionally. We were supplied a loaner vehicle which helped tremendously with obligations while the c quick service to my SRX was done swiftly and professionally. We were supplied a loaner vehicle which helped tremendously with obligations while the car was being serviced. More
One of the top 2 dealerships I have ever worked with. John Clark is as good as they get. Light years ahead of the rest I have worked with over the years. Steve Purcell is also top notch. The only auto buy John Clark is as good as they get. Light years ahead of the rest I have worked with over the years. Steve Purcell is also top notch. The only auto buying experience I've had that was as good was at a dealer where the General Manager was a long time personal friend of mine. More
2005 Buick I purchased a 2005 Buick Rendezvous on Jan 24th. The staff was friendly and very considerate of our time. It was very cold and snowy I drove from Den I purchased a 2005 Buick Rendezvous on Jan 24th. The staff was friendly and very considerate of our time. It was very cold and snowy I drove from Denver to Boulder for this Buick. When it stopped snowing I realized the windshield had chips in it. I figured no big deal it was sold as is. The gas gauge don't work. Not long after antifreeze started leaking inside on the passenger floor, smoke from the vents. We changed the Radiator cap and a hose thinking that was the problem. The radiator cap had so much rust it was even hard to push down to release it. There is no way in three months the cap could of got that rusty. Even the O'Reilly's clerk was shocked on the condition of the cap. On the inspection report everything was ok per McCaddon Cadillac Buick's mechanic. Buick now smells like antifreeze. Last night I was driving home from work after midnight and the Buick over heated the dash said Hot Coolant Fluid. I don't even have heat to blast so I could cool the engine down. I had to stop three times to see if the Buick would cool down so I could get home. Not a good feeling or safe. The thing the really makes me mad is the Sales person said on the paper work it said small leak. When he went to the mechanic he said it was nothing. While this nothing is becoming a pretty penny. I know it was sold AS IS. No one deserves to pay for something that needs money in it this soon. So watch out for used cars on this dealership. If the sales person says small leak Don't Buy It or talk them into a warranty. Females take a mechanic with you. This company only received stars for their kindness. If it wasn't for them being pleasant I would of gave them no stars. I will never recommend or buy another car from this company. My personal opinion maybe they just had to sell a car because they didn't meet their goal. I don't expect this company to care or have a concern they got paid cash from a credit union The Financial Services Director asked me to write a review lucky thing I waited to see if I was happy first. More
Always great service Dave S is always a pleasure to work with. He makes sure to keep me updated on the progress of my vehicle. He never pressures me to buy unneeded servic Dave S is always a pleasure to work with. He makes sure to keep me updated on the progress of my vehicle. He never pressures me to buy unneeded services. This why I only see Dave. More
I wouldn't go anywhere else. I could get my vehicles serviced anywhere but Dave's the reason I come back. He's extremely knowledgeable, keeps me up to date on all the factory reca I could get my vehicles serviced anywhere but Dave's the reason I come back. He's extremely knowledgeable, keeps me up to date on all the factory recalls and is easy to work with. More
Review on my service manager Dave Singh I would like to thank Dave for making my service appointment very convenient!! Great customer service ~ Thank you so very much for all your help! M I would like to thank Dave for making my service appointment very convenient!! Great customer service ~ Thank you so very much for all your help! Michelle Nau More
Fast and Friendly service If I could give Dave 10 stars I would! He is top notch! He is friendly, keeps me updated, and returns my vehicle quickly. Thanks Dave If I could give Dave 10 stars I would! He is top notch! He is friendly, keeps me updated, and returns my vehicle quickly. Thanks Dave More
Had excellent friendly service All team members, especially John, were very friendly and helpful. They worked with us to meet the price we wanted and responded to our inquiry promp All team members, especially John, were very friendly and helpful. They worked with us to meet the price we wanted and responded to our inquiry promptly. Was a nice experience. Thank you! More
Total professionalism throughout. Service great, service writer great. Atmosphere pleasant and professional throught out. Sales was great as well though it has been several years sinc Service great, service writer great. Atmosphere pleasant and professional throught out. Sales was great as well though it has been several years since the purchase, but another will happen soon. More