Mike Maroone Cadillac GMC
Boulder, CO
Filter Reviews by Keyword
By Type
Showing 666 reviews
Great experience Our car buying experience at McCaddon was probably the best one ever. Everyone was so nice and helpful. Zach Brick, Michael Dandeneu and Justin Gasma Our car buying experience at McCaddon was probably the best one ever. Everyone was so nice and helpful. Zach Brick, Michael Dandeneu and Justin Gasman were as professional as could be and I honestly can't think of anything they could have done better. Michael spent a lot of time with us to make sure we understood how to use all of the gadgets on the car. Thanks to all. More
Wonderful experience! Salesman Joe Cleland was great! Called ahead and he was waiting for us with car. Justin Gasman was no pressure warranty pitch! Great service all ar Salesman Joe Cleland was great! Called ahead and he was waiting for us with car. Justin Gasman was no pressure warranty pitch! Great service all around! More
Great experience overall!! John Clark was the salesman that helped me out on a used car. Good communication via email. Met me promptly for a test drive. During the financial pro John Clark was the salesman that helped me out on a used car. Good communication via email. Met me promptly for a test drive. During the financial process, the staff including John Clark and the sales manager Zach Brick always checked with me to see if I needed something. Any issues you may have, they stand by their cars. They care about what they sell you. So A++ in my book. More
Wendall and Justin are the BEST! Called ahead looking for a Buick Encore. Wendall got right back to me. Justin had the paperwork in order with several options available. In and out in Called ahead looking for a Buick Encore. Wendall got right back to me. Justin had the paperwork in order with several options available. In and out in less than an hour! These guys are the best! More
You couldn't have it any better! When I call Jon at McCaddon for a service appointment, it's liking making dinner reservations at a five star restaurant. "We're happy to accommodate When I call Jon at McCaddon for a service appointment, it's liking making dinner reservations at a five star restaurant. "We're happy to accommodate you Mr. XXXXXXX, what time is best for you? Once there (at the dealership) one is warmly greeted with a smile, and very efficient registration of the visit. While they don't tell me who my service tech is today (like XXX will be your waiter this evening) they do assure me my vehicle will be ready very soon. "Oh, Mr. XXXX, can we offer you a cold water wash today?" Another smile, and then please have a seat in either of our waiting rooms. Coffee or tea is also available! Before I've finished the morning paper my car is ready, clean and sparkling like new. The review of service steps taken and the cost seems like a dream. Before I know it, I'm off in my "new" car on to an errand or two for my spouse. I just love going to McCaddon. IN addition to the superb service as described above, their show room and outside grounds are almost like my favorite golf course. Say, there's an idea, McCaddon could put in a putting green! Maybe next year? More
The Best Today, my car was serviced at McCaddon's in Boulder. Dave Singh was the service representative who helped me. This is at least the second time I've Today, my car was serviced at McCaddon's in Boulder. Dave Singh was the service representative who helped me. This is at least the second time I've spent time with Dave. Each time, I've learned something new about my car, how it performs and functions. Dave is an exceptional representative for McCaddon in that he is knowledgeable, has good advice, and relates extremely well to customers. Thank you Dave. You are one in a million - and so is McCaddon's. More
Not your ordinary dealership They do try to work with you and make it a win win for all. They really aren't the stereotype car dealer. I felt none of the "high pressure" one usu They do try to work with you and make it a win win for all. They really aren't the stereotype car dealer. I felt none of the "high pressure" one usually associates with the car buying process. This is the third vehicle we have purchased from McCaddon. More
Excellent Service Service Representative Jon Berry provided me excellent service and attention May 9th. They found a problem with a seal and needed my car overnight so Service Representative Jon Berry provided me excellent service and attention May 9th. They found a problem with a seal and needed my car overnight so he provided me with a loaner car at no cost, and my car was done the next morning as promised. He represents McCaddon's very well. More
Great customer service! I'm always impressed with the great customer service! It not only keeps me coming back, but I refer all my friends & coworkers. We all need a place I'm always impressed with the great customer service! It not only keeps me coming back, but I refer all my friends & coworkers. We all need a place where we can trust not just the service dept, but those great mechanics as well. There is a lot of competition out there, but I'll not go anywhere else. Also great to hear from the people I refer that they too had a great experience & will be going back! More
Awesome Experience! This review is slightly overdue but nevertheless wanted to get it posted. I purchased a 2012 Ram truck back in February and I have to say this was by This review is slightly overdue but nevertheless wanted to get it posted. I purchased a 2012 Ram truck back in February and I have to say this was by far the most enjoyable, stress free experience in car buying I have ever been associated with. Prior to this I had not purchased a vehicle from McCaddon - but all the vast number of positive online reviews led me to the dealership to take a look at the truck that I ultimately purchased from them. John Clark was my initial contact with the dealership but the truck buying purchase was mostly handled by Mike Dandeneau who was fantastic! Both provided the utmost care and respect during the process and without a doubt provided first class service. The dealership as well took care of the one issue that I had with the truck which locked in the deal for me. I would not hesitate for a second to return to McCaddon to purchase another vehicle. I truly hope McCaddon keeps up such a high standard of excellence and customer appreciation as that is hard to find these days and they do an incredible job maintaining that standard! Thank you Mike and John - I love the truck!! Robert Palumbo Berthoud CO More