Mike Maroone Cadillac GMC

Outstanding Service This is an excellent service center. I usually dread taking the car in for repairs but the employees here made the experience pleasant. They greeted m This is an excellent service center. I usually dread taking the car in for repairs but the employees here made the experience pleasant. They greeted me promptly, addressed all my concerns, and they were flexible to work with my schedule. They are attentive to details. I appreciated that the car was washed and ready when I arrived to pick it up. More

Going that extra mile McCaddon service department treated us great. They take care of all my maintenance and check to see if there were any warranty recall. They did a grea McCaddon service department treated us great. They take care of all my maintenance and check to see if there were any warranty recall. They did a great job on our truck. I spoke with Dave at the service counter McCaddon. He went out of his way to make it as painless as possible and made sure it was finished in a timely manner. He set me up with the best tech Dan Allen to do the work on our truck. More

major repair done I brought my vehicle in for a mysterious drive train noise. It turned out to be a major repair. It was fixed and the result was excellent. And it was I brought my vehicle in for a mysterious drive train noise. It turned out to be a major repair. It was fixed and the result was excellent. And it was covered by warranty. More

Fantastic A great big thank you to McCaddon Cadillac Buick GMC's service department for the wonderful customer service I received. Your dealership is very accom A great big thank you to McCaddon Cadillac Buick GMC's service department for the wonderful customer service I received. Your dealership is very accommodating More

Maintenance and warranty recalls McCaddon service department is great. They take care of all my maintenance and warranty recalls in timely, professional matter. They notify me of any McCaddon service department is great. They take care of all my maintenance and warranty recalls in timely, professional matter. They notify me of any concerns they might have and offer options to address the issues. More

Above & Beyond I just had my vehicle in for warranty service through Dave at McCaddon. He went out of his way to make it as painless as possilbe. He set me up with a I just had my vehicle in for warranty service through Dave at McCaddon. He went out of his way to make it as painless as possilbe. He set me up with a loaner vehicle and constantly gave me updates while my vehicle was being worked on. More

Enjoyable Car Buying Experience! My only car (a midsize SUV) was totaled in a collision with a deer, so I needed to quickly, and unexpectedly, buy a new vehicle! When I walked onto th My only car (a midsize SUV) was totaled in a collision with a deer, so I needed to quickly, and unexpectedly, buy a new vehicle! When I walked onto the McCaddon lot, I immediately received a friendly greeting and warm welcome from Kam. I wasn't expecting to buy a car at this time, so I had no idea what I was looking for. We spent the day test-driving every make and model of previously owned midsize SUV on the lot! Kam made the experience fun and painless, and I was amazed at his depth of knowledge about every make and model of car. He was able to help me contrast the differences, compare the similarities, and ultimately make a decision. There was never any pressure or "cheesy sales-guy hype." Kam had a genuine concern for my situation, and a real desire to help. Who knew spending the day at a car dealership could be fun?! Once I made my decision, Kam helped me make an appointment for the next day to meet with Justin in financing to finish making the purchase. The two of them had all the paperwork waiting for me to sign, and it was a very simple, quick, and pain-free process. I am so happy with my new vehicle! Thanks, Kam! More

Exceptional Customer Service! I recently needed to return my vehicle to McCaddon for some minor repairs that were covered under the manufacturers warranty. When I arrived on the lo I recently needed to return my vehicle to McCaddon for some minor repairs that were covered under the manufacturers warranty. When I arrived on the lot, I was greeted by Kam Hookano, the sales associate with whom I had purchased the car. Kam walked me to the Service Department and introduced me to Service Consultant, Jon Berry. Jon was very friendly, professional, and knowledgeable. He was very attentive to the details of my concerns, and took notes as I described the mechanical issues. He scheduled a time for me to return the next day for the repairs. When I arrived the following morning, Jon had the paperwork ready for my signature and a clean, new McCaddon Courtesy Vehicle waiting for me to use. The repair process ended up taking several days (diagnosing the issue, ordering parts, and making the actual repairs) and Jon kept me informed daily with friendly phone calls to let me know what was happening. Once the repairs were made, Jon reviewed the process with me, made sure all of my questions were answered, and walked me to my freshly cleaned and repaired vehicle. The entire experience was professional, friendly, and hassle-free! I definitely recommend Kam, Jon, and the Service Department at McCaddon. Thank you, all! More

Jon Berry is the greatest service advisor in the world. As the owner of Boulder Transport, I deal with service providers across dealers and brands. I have never worked with a more capable service advisor. I As the owner of Boulder Transport, I deal with service providers across dealers and brands. I have never worked with a more capable service advisor. I joke that he’s our best employee, even though we don’t pay him. He knows our fleet and how we prefer to work, and he tailors our service experience accordingly. On top of that, he’s an amazing human being. Couldn’t recommend him more. More

Great Purchasing Process Recently purchased a 2018 XT5 and the experience could not have been better...from the salesman, Riich Eimers, Zach Brick, Sales Manager and Justin Ga Recently purchased a 2018 XT5 and the experience could not have been better...from the salesman, Riich Eimers, Zach Brick, Sales Manager and Justin Gasman Financial Services....everyone was pleasant and informative and professional. This is what keeps us coming back. More