
Mike Maroone Cadillac GMC
Boulder, CO
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Repeated efforts to get me an appointment My car's left headlight had burned out. A winter storm was approaching. I tried to get appointments, but McCaddons had no open slots. Still, they kept My car's left headlight had burned out. A winter storm was approaching. I tried to get appointments, but McCaddons had no open slots. Still, they kept trying to get me in before everything shut down, calling me back to see what would work. They also just generally do an excellent job of the repairs they do & of communicating with me about what really needs to be done and what can be delayed. More
Great customer service! The entire team at McCaddon goes above and beyond to make sure you have a good experience. We worked mostly with Seth Kamber in sales and Justin Gasma The entire team at McCaddon goes above and beyond to make sure you have a good experience. We worked mostly with Seth Kamber in sales and Justin Gasman in financing, and both were extremely knowledgeable and courteous, going out of their way to resolve issues and ensure that we left as satisfied customers. I'm excited about my new Buick and glad that I purchased it at McCaddon. More
Tremendous Customer Service Justin Gasman worked diligently to help me not only once but TWICE with my extended warranty contract. My extended warranty was purchased from McCadd Justin Gasman worked diligently to help me not only once but TWICE with my extended warranty contract. My extended warranty was purchased from McCaddon's and was meant to be used in Boulder; however, I live in Fort Collins and Justin was able to have it altered so that it could be used at a GMC dealership in this area. Also, after selling my vehicle a few months ago, Justin was able to get me a refund on the extended warranty. He has always been so helpful and very professional. I would recommend McCaddon's and Justin Gasman for any future vehicle needs you may have. More
The most pleasant car buying experience I've had. Honest, informative and pressure free. Fast and friendly closing the paperwork and getting us on our way to enjoy our new car. informative and pressure free. Fast and friendly closing the paperwork and getting us on our way to enjoy our new car. More
Great buying experience! I am highly recommending this dealership and our sale representative, Joe Cleland. Joe spent pretty much the whole day with us test driving, and then I am highly recommending this dealership and our sale representative, Joe Cleland. Joe spent pretty much the whole day with us test driving, and then purchasing our new vehicle. He was very informed about the model we purchased and helped us get everything set up with phones, etc. before we left the dealership. Justin Gasman was our finance representative, and he was very accommodating of our wishes and processed all the paperwork efficiently and correctly. This was by far the BEST dealership experience I have ever had! We will be taking our vehicle to this dealership for service as well. They performed a one month complimentary checkup. So far looks like a great service department as well! More
Thanks The buying experience was very smooth and professional. Randy was extremely easy to deal with and Justin did a great job of explaining the financial p The buying experience was very smooth and professional. Randy was extremely easy to deal with and Justin did a great job of explaining the financial particulars. Overall a very satisfying experience. More
Excellent customer service After an unpleasant experience at another dealership, we were welcomed at McCaddon and treated with utmost respect. Justin Gasman was especially helpf After an unpleasant experience at another dealership, we were welcomed at McCaddon and treated with utmost respect. Justin Gasman was especially helpful in our lease buyout, explaining our options while also being quick and to the point. We felt like we were among friends and have found a dealership we will continue to go to for all future purchases. More
What you want your car buying experience to be I bought a GMC Acadia from McCaddon with the help from sales rep John Clark. This dealership is actually out of the way for me, as I live over 30 m I bought a GMC Acadia from McCaddon with the help from sales rep John Clark. This dealership is actually out of the way for me, as I live over 30 miles away, but went to this one as it had the best service. I went to multiple dealerships and felt I knew more about the car than the sales reps until I met John. Thorough in his explanations the sales process felt comfortable and pressure free. I came back in to buy the car and was in and out of there in under 30 minutes. I would recommend this dealership to those interested in a Cadillac, Buick or GMC product. More
Excellent Customer Service McCaddon sells luxury vehicles. I purchased a used Hyundai from them and they still made me feel like I was a VIP. From the moment I stepped on the lo McCaddon sells luxury vehicles. I purchased a used Hyundai from them and they still made me feel like I was a VIP. From the moment I stepped on the lot I felt like all of my needs were being tended to. My questions were answered and my financing needs were met. This was a wonderful experience and I would recommend their services to a friend. More
Great service John Clark was our salesman and did a fabulous job explaining all of the features and took his time going over each vehicle we were interested in. He John Clark was our salesman and did a fabulous job explaining all of the features and took his time going over each vehicle we were interested in. He was very helpful and did not use any high-pressure sales tactics. I would highly recommend this dealership and the salesman to anyone interested in purchasing a new vehicle. More