Mike Juneau's Brookfield Buick GMC - Service Center

It took an hour and 20 minutes for an oil change and tire rotation. And then I had to ask for multi point inspection sheet from the service advisor. He told me they usually don’t give them to you. And then f rotation. And then I had to ask for multi point inspection sheet from the service advisor. He told me they usually don’t give them to you. And then find out more then half wasn’t even filled out. And didn’t say how the oil looked in the car. When I made the appointment I told the guy that this is a car I just got 2 months ago. I have never had such lack of communication after all it my car and you pay a lot more so you can keep your car in good running condition. Most likely will never go back. I also have a Ford vehicle and Uptown gives you all that information without having to ask for it. Service is way better. More

Wonderful place for everything car related. Extreamly helpful, honest, and friendly. Everything they promised they delivered, both in time cost and quality. 5 star service!!! helpful, honest, and friendly. Everything they promised they delivered, both in time cost and quality. 5 star service!!! More

Work was completed in very timely fashion. When I picked up the vehicle it was washed the inside was clean. Everyone was pleasant and joy to work with and talk to. up the vehicle it was washed the inside was clean. Everyone was pleasant and joy to work with and talk to. More

Excellent service. Courteous staff. I needed to be serviced immediately prior to departure for a trip. I was given a same-day appointment! Exceptional service! serviced immediately prior to departure for a trip. I was given a same-day appointment! Exceptional service! More

I love this dealership and service department! Mike and Kevin are helpful, knowledgeable and honest.they get you in and out with perfect timing. Awesome Kevin are helpful, knowledgeable and honest.they get you in and out with perfect timing. Awesome More

Efficient service however the associates could use some customer service training. Other than person writing up the service and the person cleaning the car on arrival I did not feel welcomed. Person takin customer service training. Other than person writing up the service and the person cleaning the car on arrival I did not feel welcomed. Person taking payment and person bringing the car out seemed annoyed by their having to help me. More

Don't have anything to add here. 25 words of small words to get to 25 words. This data is useless as a metric on requiring info to get to 25 words. This data is useless as a metric on requiring info More

Very pleasant staff and took care of me with no problems. They even fixed a noisy brake problem that I had forgotten to mention. Will get my service done here from now on. They even fixed a noisy brake problem that I had forgotten to mention. Will get my service done here from now on. More

They were Very friendly and got the job done in a timely manner where I was able to enjoy the rest of my day. Washed my car and got me back on the road manner where I was able to enjoy the rest of my day. Washed my car and got me back on the road More

Friendly and timely.Service rep was great as always. Friendly and timely. Service rep was great as always. Mike gets 5 stars. Was disappointed that a large number of the staff either didn't have a ma Friendly and timely. Service rep was great as always. Mike gets 5 stars. Was disappointed that a large number of the staff either didn't have a mask or wore it improperly. I may question returning until the pandemic is over. More