Mike Juneau's Brookfield Buick GMC - Service Center

a quick, efficient visit to have my oil changed. Kevin is polite and friendly. the waiting area is clean and quiet and sanitary. always an enjoyable visit polite and friendly. the waiting area is clean and quiet and sanitary. always an enjoyable visit More

I haven’t had my truck in for a few years and I really like the changes in the service area. The on-line selection of services and appointments is convenient and the text updates are great. Kevin was gr like the changes in the service area. The on-line selection of services and appointments is convenient and the text updates are great. Kevin was great at keeping me up to speed on what needed to be done. Nice job everyone! More

Service was great as usual. Colin always explains things very well and they never suggest work unless it actually needs doing. Feel they value their customers. very well and they never suggest work unless it actually needs doing. Feel they value their customers. More

Poor service that didn’t resolve the check engine light issue after paying $1900 dollars in repairs. Would not recommend this Service department for new customers. issue after paying $1900 dollars in repairs. Would not recommend this Service department for new customers. More

The service e advisor I worked with was “cordial” the other appeared very unpleasant. Both seemed bothered by the fact that I brought my Jeep there. I come here out of loyalty to Mike Juneau. If I didn’t other appeared very unpleasant. Both seemed bothered by the fact that I brought my Jeep there. I come here out of loyalty to Mike Juneau. If I didn’t know him I likely wouldn’t bother coming back. I scheduled my appointment online, it asked if I was scheduling my 2011 Terrain(which I no longer have) I selected no and picked other. In the comments I stated I was bring a 2015 Jeep Wrangler. They insisted on arguing with me about what was scheduled. And said that they may or may not have the oil filter needed for my vehicle. I was never informed one way or the other. I understand that there may be a glitch in the system, especially if they were expecting a terrain. But if there’s an issue with potential parts then there ought to be something that acknowledges that and informs the consumer prior to arriving at their appointment. More

High ethical and professional standards are evident when you conduct business with Brookfield Buick GMC. When folks ask me for a name of a dealership to visit, I always mention Brookfield Buick GMC. you conduct business with Brookfield Buick GMC. When folks ask me for a name of a dealership to visit, I always mention Brookfield Buick GMC. More

As always, Colin took good care of me in getting the valve sensor replaced and check-in was easy and fast, I appreciate everyone taking proper covid precautions. the service department was very efficien valve sensor replaced and check-in was easy and fast, I appreciate everyone taking proper covid precautions. the service department was very efficient and I did not have to wait long until I was back to driving my car. I always appreciate the free car wash. Mike Juneau takes good care of their customers! More

I have been coming to this service department for over three years and have always received excellent service. Everyone was been pleasant and explained very thing that was going to done. three years and have always received excellent service. Everyone was been pleasant and explained very thing that was going to done. More

I appreciated all the courtesies I received during the service of my car. The service was very prompt, and I appreciated Randy making arrangements to pick up my vehicle for service and Kevin‘s return of i service of my car. The service was very prompt, and I appreciated Randy making arrangements to pick up my vehicle for service and Kevin‘s return of it. I could not have expected better service. More

My Buick Enclave has become expensive to maintain. However, Mike Reilly in service is always very good to deal with. Very helpful and transparent. I appreciate him. However, Mike Reilly in service is always very good to deal with. Very helpful and transparent. I appreciate him. More