Mike Juneau's Brookfield Buick GMC - Service Center
Brookfield, WI
1,525 Reviews of Mike Juneau's Brookfield Buick GMC - Service Center
They always do quality work though this time when I brought my vehicle in to the body shop, I was not receiving timely updates about what was going on with my vehicle. Over the 20 days they had my car, brought my vehicle in to the body shop, I was not receiving timely updates about what was going on with my vehicle. Over the 20 days they had my car, they gave me 4 different time estimates for when my car should have work completed that were all missed or inaccurate. I understand that situations occur and parts don't always arrive when expected when they're shipped but managing expectations is an important part of customer relations and it led to a lot of frustration on my end when I would be expecting my car to have work completed by a certain date only to have that date pass with no notification multiple times. More
Thank you so much I’m disabled and your staff especially Colin made my experience very easy, thanks for the courtesy shuttle Colin made my experience very easy, thanks for the courtesy shuttle More
All of the employees I encountered were friendly, attentive and knowledgeable. The waiting area was clean. attentive and knowledgeable. The waiting area was clean. More
Very happy with the service I received. Up front with the scope of work required and provided incited into future items to watch. Up front with the scope of work required and provided incited into future items to watch. More
Friendly, quick and thorough service. I have a front floor mat that I just purchased from you that doesn’t fit properly. I have a front floor mat that I just purchased from you that doesn’t fit properly. More
Mike Juneau's is a get it done type of operation and the attention to detail and eagerness to assist the customer is second to none . I will always shop at brookfield GMC. attention to detail and eagerness to assist the customer is second to none . I will always shop at brookfield GMC. More
I took my 2017 GMC Terrain in because I had a warning light come on telling me to service the tire air pressure system. I had a sensor go bad. Work was completed quickly and I was on my way light come on telling me to service the tire air pressure system. I had a sensor go bad. Work was completed quickly and I was on my way More