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Mike Juneau's Brookfield Buick GMC
Brookfield, WI
2,367 Reviews
Why should you buy from Mike Juneau's Brookfield Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Brookfield. Visit us today to discover why we have the best reputation in the Brookfield area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,367 reviews
November 22, 2017
We came back to the dealership! My husband and I walked into the dealership in early September as I was just beginning my new car journey. We met Rick and asked some very basic quest My husband and I walked into the dealership in early September as I was just beginning my new car journey. We met Rick and asked some very basic questions. We had a very casual conversation and we left with a great impression of the dealership. In the proceeding weeks we drove the following cars: Chevy, Lexus, Volkswagon, Lincoln, Mercedes, Acura and Audi. As I continued my jouney, I kept coming back to the comfort level I felt with Rick. We came back and Rick introduced us to Sam. He was helpful and went out of his way to make sure I was happy. My husband purchased floor mats and Sam put them into the car for me (navigating around the car seat which was already installed)! We looked at so many cars and were in so many dealerships, but in the end we came back to Mike Juneau's and I could not be happier. It has been a pleasure dealing with Sam and the rest of the staff! More
by Ann V Wright
Employees Worked With
Sam Helm
November 22, 2017
Awesome Salesman Martinis is amazing at his job. I got my 2017 GMC from him last year. He went on vacation before I signed for my vehicle, but that didn’t stop him fr Martinis is amazing at his job. I got my 2017 GMC from him last year. He went on vacation before I signed for my vehicle, but that didn’t stop him from working diligently (while on vacation with his family) to make sure I got my vehicle before my birthday was over. He always put the customers best interest first and he makes sure whatever you get is financially affordable for you. Keep up the AWESOME JOB that you do.... More
by Tygray77
Employees Worked With
November 22, 2017
Martinis Hughes Martinis is the best car salesmen I have had the pleasure to work with. I will be buying my next car with him and from Brookfield Buic GMC. Martinis is the best car salesmen I have had the pleasure to work with. I will be buying my next car with him and from Brookfield Buic GMC. More
by Roy Nuchell
Employees Worked With
November 22, 2017
There for life! Martinis finds a way to connect with all of his customers and potential new customers. He truly cares that you'll leave satisified. He also continues Martinis finds a way to connect with all of his customers and potential new customers. He truly cares that you'll leave satisified. He also continues to be there for his customers after the sale thus building relationships that'll last a lifetime. More
by MP
Employees Worked With
November 21, 2017
Service ends when you leave the lot. I had a great sales experience. I purchased my car, and then took it out-of-state as I was leaving for school. Two months later the entire steering wh I had a great sales experience. I purchased my car, and then took it out-of-state as I was leaving for school. Two months later the entire steering wheel was shaking as I was breaking. I took it to a local dealership to have it checked. The rotors were rusted and pitted, they said the car (a certified pre-owned) should never have even left the lot and that the rust came from salt on Wisconsin roads. I bought it in July and then drove it south, where they don't even salt the roads. It cost me $350. Martinis was slow to get back to me. He asked if there was any way I could get it to Wisconsin - the dealership in Georgia told me I couldn't drive it off the lot without it being fixed immediately. Then, Martinis told me Rick Katz would call me to discuss a resolution. He never called me. I sent photos from the local dealership, all the paperwork, the dealership here even advised me to have Rick call them when we talked. He never called. Martinis tried to tell me that the dealership here ripped me off. He said the rotors should have been resurfaced. The dealership here said that this was a cover for the fact the rotors should have been replaced before the car was sold. It has been over five weeks and no one has called me. I filed a complaint with GMC and still have not heard anything. Martinis will give you a great sales experience, and then you will never get help from them again. I was promised repeatedly that I would receive a call, and that a resolution would be found. I had to follow up a dozen times before I even filed a complaint. I was ignored and dismissed. I got the distinct impression that they were just hoping I would go away. Rick Katz has no respect for his customers, he doesnt follow his word and he won't answer his phone or return your calls. I thought I would absolutely be a repeat customer, but I would never give this dealership my business now. The total cost of the repair was under 2% of the total car purchase value. They could have even covered the cost of the proposed resurfacing cost, but they decided to hope I just went away. More
by kellyriordan
November 21, 2017
More than a salesman...more like concierge! Martinis has gone above and beyond to provide great customer service! His assistance didn't end when the ink dried, he checks on with me occasionally Martinis has gone above and beyond to provide great customer service! His assistance didn't end when the ink dried, he checks on with me occasionally and has scheduled all of my service appointments...even has gone as far as taking my Acadia in for me More
by jasminem82
Employees Worked With
November 21, 2017
Martinis is great! Martinis is great to work with! He listened to what we wanted and made the whole experience painless. It's great to go somewhere and be treated like Martinis is great to work with! He listened to what we wanted and made the whole experience painless. It's great to go somewhere and be treated like family! More
by Taormina5
Employees Worked With
November 21, 2017
Why I like and purchase cars from Martinis Friendly, Knowledgeable, Understanding, Helpfull .. Martinis make you feel like family before the sale, during the sale, and after the sale . This i Friendly, Knowledgeable, Understanding, Helpfull .. Martinis make you feel like family before the sale, during the sale, and after the sale . This is why I continue purchasing my cars from Martinis and Brookfield Buick / GMC More
by Manofcars6
November 21, 2017
No pressure sales Martinis is an absolute pleasure to work with. He always has a positive attitude and is true to his word. I’m so happy to have met him that I have ref Martinis is an absolute pleasure to work with. He always has a positive attitude and is true to his word. I’m so happy to have met him that I have referred several friends and family members to him and they all agree with my comments! More
by CarrollWR4
November 21, 2017
Great experience I have worked with Martinis at Mike Juneau GMC Buick more than once. There's a reason I return and that reason is Martinis and the amazing customer ca I have worked with Martinis at Mike Juneau GMC Buick more than once. There's a reason I return and that reason is Martinis and the amazing customer care he provides. He adds many personal touches, like hand written notes and pictures, that makes the excitement of getting a new car so much more! More
by JLuedke
