Mike Johnson's Hickory Toyota

Expect to be treated right!! We went to Toyota of Hickory and was looking for a bigger vehicle. They took their time to find one with 3 rows of seating for our big family. Nick he We went to Toyota of Hickory and was looking for a bigger vehicle. They took their time to find one with 3 rows of seating for our big family. Nick helped Eric get us what we wanted. I have never been so comfortable buying a vehicle. It was a great experience. And if I ever do decide to trade, I will definitely be back to see Eric and Nick! More

Scheduled service work.. We took our car to the dealership for a scheduled service. We went over everything we had previously discussed on the phone, left our contact number We took our car to the dealership for a scheduled service. We went over everything we had previously discussed on the phone, left our contact number and went on our way. When the service was complete, Stacey called and let us know the car was ready. We went back to the dealership, went over the work that had been completed, paid and was on our way. We had a good experience just like all the previous. I would recommend Mike Johnson Toyota the everyone and when we a re ready to purchase another car whether new or used we will go there first. More

Excellent Service You Can Trust Excellent Customer Service. Found a developing problem. Able to repair while I waited. I purchased my Tacoma here because of the excellent service. It Excellent Customer Service. Found a developing problem. Able to repair while I waited. I purchased my Tacoma here because of the excellent service. It now has 205,000 miles and runs like new. More

Purchase of 2015 Toyota Tacoma Enjoyed our experience with all the friendly employees at Mike Johnson's Toyota. Very nice showroom and plenty of amenities for the customers. Our sal Enjoyed our experience with all the friendly employees at Mike Johnson's Toyota. Very nice showroom and plenty of amenities for the customers. Our salesman was super nice and very informative. I would highly recommend this dealership if you are looking for a new vehicle and a an awesome experience in purchasing a vehicle. More

great ....no pressure Enjoyed our experience. Our sales man and sales manager was kind and friendly even the finance manager was great.From start to finish everyone went ou Enjoyed our experience. Our sales man and sales manager was kind and friendly even the finance manager was great.From start to finish everyone went out of their way to make it a good experience. More

Vehicle Service Great service job, no issues and performed quickly. I have been a customer of Mike Johnson Toyota Of Hickory for five years. No matter what type of Great service job, no issues and performed quickly. I have been a customer of Mike Johnson Toyota Of Hickory for five years. No matter what type of service is done, the people are friendly, professional and are customer focused. Thanks! More

Service I found their service department friendly, responsive and affordable. I live in Florida and have been working in North Carolina for the past year. Bec I found their service department friendly, responsive and affordable. I live in Florida and have been working in North Carolina for the past year. Because of the regular commutes I have required scheduled maintenance more frequently. I have had a number of bad experiences Florida with a number of different dealerships. I have had all good experiences since bringing my vehicles to Mile Johnson's for the past year. More

I should start by saying, in this day and age, before going to buy a car, do your due-diligence and research, research, research. Be an informed buyer and you should be able to get an acceptable deal mo going to buy a car, do your due-diligence and research, research, research. Be an informed buyer and you should be able to get an acceptable deal most places. That being said, I shopped a couple of dealerships after doing a lot of on-line research. I knew what I wanted and what I was willing to pay before I went up to Hickory from Charlotte. After a couple phone calls, Patrick gave me a verbal confirmation that he had the exact car I wanted for the exact price I wanted to pay. Just before driving up, I asked him about the cost of some possible upgrades and if he had cars in stock with them. Patrick gave me a rough figure for additional options. I told him I was just curious and I'd stick with the original car we discussed, no problem. He got back with me just minutes later and told me I could have the 'extras' for half the price he had just mentioned. I told him we were on the way. The experience at the dealership was easy and we even got free massages while we were waiting on some paperwork to be completed (some days it's a masseuse, others it's a free manicure or pedicure!) We bought our new Camry for at least $2500 less than the three major car shopping sites estimated! Our car also came with window tinting, floor mats, and a lifetime powertrain warranty included in this excellent price. We couldn't be more thrilled with the experience. Many thanks to Patrick and his team for the great deal. I will definitely tell anyone I know interested in a Toyota to call him. More

I was sold a defective car the first time I went in. I had to get BBB and the Attorney General to make them take it back. They made like they were doing me a big favor by selling me a new 2012 which was had to get BBB and the Attorney General to make them take it back. They made like they were doing me a big favor by selling me a new 2012 which was exactly the same price as the 2010 that was a "lemon". They added all sorts of maintenance and service to the car. It was new so it should have had a good warranty and I didn't need $2900 worth of grap. I went back in one day to change the oil and they talked me into trading the 2012 for a 2013. It was also the same price and they transferred all the stuff they had on the other one and added "gap" insurance because this car was now a "used" car. I ended up with a higher bill and a bigger finance on the car. The rate was lower buy the final bill was higher. I didn't understand what they did. I really didn't want anything but an oil change and was waiting for that. The salesman asked me to walk out and look at some of the new ones. I was not ready to trade and I liked my red car better than the silver I ended up with. I have trouble saying "no" to pushy people. I get intimidated really easily. I would prefer to have time to think about it--even the first car. I would like to have had a chance to drive it for a day or so to get the real feel of the car. They sure don't do that. I would still rather have a Rogue whether new or used. That is what I had. I don't know why I went in there. They sure won't let you leave without a car!! They use the "gang up" technique and it works on poor unsuspecting souls like me. More

Knew what I was looking for upon arrival after having been to other Toyota dealerships. Told the salesman how we would trade. Of course they came back with a higher number. I started out the door, GM cam been to other Toyota dealerships. Told the salesman how we would trade. Of course they came back with a higher number. I started out the door, GM came back and accepted my offer. Did not try to lowball them too bad but did offer less than next best price at other dealers. They did not try to play any games just straight forward. From the time I got there to time deal was done 15 minutes. Very nice dealership with a large inventory, very professional. Easiest car trade in years. Would not hesitate to return. I know others who were well pleased but do not take time to review. More