Mike Johnson's Hickory Toyota

AWESOME!!! By far the best customer service I have ever received!!! Love my new car!! Everyone was very friendly and very quick to help me get what I needed! By far the best customer service I have ever received!!! Love my new car!! Everyone was very friendly and very quick to help me get what I needed! More

2015 Tacoma The dealership was best we have ever dealt with. Everybody was nice and friendly. Patricia Avery was our sales associate and she was nice and polite The dealership was best we have ever dealt with. Everybody was nice and friendly. Patricia Avery was our sales associate and she was nice and polite and gave us two different options to choose from. We love our new Tacoma. More

Steves The Man!!! Came all the way from the beach to purchase a car from these guys!!! Value, price make them above the rest and my salesman Steve is tops. I have bough Came all the way from the beach to purchase a car from these guys!!! Value, price make them above the rest and my salesman Steve is tops. I have bought 5 cars from them and they are always the best !!! Love, Mike Johnson's Toyota Hickory , Nc More

This is why i do not buy cars in Charlotte. Imagine this - doing the entire deal over the phone and email - and then - even more amazing - having the dealer actually follow through on the deal y Imagine this - doing the entire deal over the phone and email - and then - even more amazing - having the dealer actually follow through on the deal you negotiated!!! That was my experience with Steve and Justin at Mike Johnson Hickory Toyota in buying a pre-owned 2013 Toyota Venza XLE. But it gets even better. When I went to pick up the car, I notice some cosmetic defects which were more than would normally be expected. I was concerned the deal was in jeopardy - but i underestimated Steve. He immediately agreed to fix them at time / date of my convenience, and also agreed to pick up my car in Charlotte and return it to Charlotte after the corrections. And it still gets better To top it all off, Ryan (the business manager) did not use high pressure sales tactics on an extended services policy. He simply explained the benefits and cost and let me think about it. By the time we completed the paperwork 20 minutes later, i realized the pros of the service policy greatly exceeded the cons and bought it. No high pressure sales tactics. No bait and switch. No pressure to buy a car simply because it is on the lot. No dealing with junior sales reps who - although well intended and very professional - have no authority to make a deal. If you live in Charlotte and are in the market for a Toyota, do yourself a favor and call Steve or Justin or Ryan at Mike Johnson Hickory Toyota. More

Purchase of RAV4 Excellent customer service and follow up. We loved working with Hunter Bruns. Hunter covered all features of vehicle. Hunter is very good with his cu Excellent customer service and follow up. We loved working with Hunter Bruns. Hunter covered all features of vehicle. Hunter is very good with his customers. More

Great Experience I think that this dealership was the most pleasant one that I have ever been too. I was treated great from the time that I drove in the service area u I think that this dealership was the most pleasant one that I have ever been too. I was treated great from the time that I drove in the service area until the time we left. From the time that I drove in, Brandon Sigmon explainded everything. The waiting area was also very comfortable. I have had cars serviced for more than 40 years, but have to admit that this one was the most pleasant. Thank you, Ed More

Great Customer Services The most that I love it is when you wait you can get your nails done for free. It is a blessing. Thanks Mike Johnson's Hickory Toyota Service Center. The most that I love it is when you wait you can get your nails done for free. It is a blessing. Thanks Mike Johnson's Hickory Toyota Service Center. More

Great Experience! I had a great experience getting my car serviced! I used a coupon from a customer rewards program, and enjoyed my stay in the nice, comfortable waitin I had a great experience getting my car serviced! I used a coupon from a customer rewards program, and enjoyed my stay in the nice, comfortable waiting room. Chris was a very friendly, helpful member of the staff. I will be back when my car needs to be serviced again. More

Expect to be treated right!! We went to Toyota of Hickory and was looking for a bigger vehicle. They took their time to find one with 3 rows of seating for our big family. Nick he We went to Toyota of Hickory and was looking for a bigger vehicle. They took their time to find one with 3 rows of seating for our big family. Nick helped Eric get us what we wanted. I have never been so comfortable buying a vehicle. It was a great experience. And if I ever do decide to trade, I will definitely be back to see Eric and Nick! More

Scheduled service work.. We took our car to the dealership for a scheduled service. We went over everything we had previously discussed on the phone, left our contact number We took our car to the dealership for a scheduled service. We went over everything we had previously discussed on the phone, left our contact number and went on our way. When the service was complete, Stacey called and let us know the car was ready. We went back to the dealership, went over the work that had been completed, paid and was on our way. We had a good experience just like all the previous. I would recommend Mike Johnson Toyota the everyone and when we a re ready to purchase another car whether new or used we will go there first. More