
Mike Johnson's Hickory Toyota
Hickory, NC
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Great experience!!! Thanks for always making me feel so welcome when I visit your dealership! Everyone is always friendly and very attentive to my needs. From the time th Thanks for always making me feel so welcome when I visit your dealership! Everyone is always friendly and very attentive to my needs. From the time that I purchased my vehicle to each of my service visits I have always felt welcome and have always been taken great care of. More
5k checkup First servicing for my new Rav 4. Arrived a little early and they took me right in. Asked if there were any problems with the car so far (there were First servicing for my new Rav 4. Arrived a little early and they took me right in. Asked if there were any problems with the car so far (there were not). Nice waiting room. Was offered water/coffee. Like the screen that shows the list of vehicles being serviced. Was told on the phone when I made the appointment that it would take 45 mins to an hour. It took 45 minutes. All in all a pleasant experience. More
accommodating I called in the morning to schedule my 10,000 mile oil change for that same afternoon. No problem. I had to call back later to inquire about changing I called in the morning to schedule my 10,000 mile oil change for that same afternoon. No problem. I had to call back later to inquire about changing the time to later in the day. Again, no problem. The staff are very accommodating. More
Impressive to say the least I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new Toyota, was a very pleasant experience. I found Scott very knowledgeable of the Toyota product along with the competitors. He explained the features of the RAV4 in detail along with the competitors. The facilities and the sales process were also very comfortable. They do go out of their way to make sure that you are satisfied with everything. I would highly recommend SCOTT and Mike Johnson's Toyota to anyone. More
Oil change My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. More
70K mile service on my Prius Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommo Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommodating to my schedule. The service my car received was excellent (as always) and the waiting area is pleasant with several amenities. More
stress FREE car buying! The entire crew at Mike Johnson's Toyota dealt were fast, friendly and went out of their way to accommodate me. They worked quickly to get me the exac The entire crew at Mike Johnson's Toyota dealt were fast, friendly and went out of their way to accommodate me. They worked quickly to get me the exact vehicle I wanted at a VERY fair price. The finance guy Joshua Trimble was exceptional, he took the time to explain the whole process to me. I always felt comfortable and never rushed even though they are a busy dealership. More
Great quality service Stopped in without an appointment and was a little overdue on my service. I was worked in fast, all sensors were reset without me having to remind any Stopped in without an appointment and was a little overdue on my service. I was worked in fast, all sensors were reset without me having to remind anyone (service due). My car was clean and all the plastic and paper mats were removed so it was brought back to me in the same condition I took it in if not cleaner. Then I was back on my way sooner than I thought I would be. The staff was friendly, efficient and on top of everything. They made sure there were no recalls, no other things to address and were wonderful to work with. Great experience More
Purchased new truck Chad was great salesman. I would definitely come back and recommend this dealership. Went to 2 other Toyota dealership... Mike Johnson's Toyota was th Chad was great salesman. I would definitely come back and recommend this dealership. Went to 2 other Toyota dealership... Mike Johnson's Toyota was the best?? More
great service Great service, excellent workmanship. Car was clean and ready to go when I got there. Stacey done excellent job handling the service. Really pleased w Great service, excellent workmanship. Car was clean and ready to go when I got there. Stacey done excellent job handling the service. Really pleased with Gus, our salesman. More