Mike Johnson's Hickory Toyota
Hickory, NC
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Impressive to say the least I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new Toyota, was a very pleasant experience. I found Scott very knowledgeable of the Toyota product along with the competitors. He explained the features of the RAV4 in detail along with the competitors. The facilities and the sales process were also very comfortable. They do go out of their way to make sure that you are satisfied with everything. I would highly recommend SCOTT and Mike Johnson's Toyota to anyone. More
Oil change My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. More
70K mile service on my Prius Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommo Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommodating to my schedule. The service my car received was excellent (as always) and the waiting area is pleasant with several amenities. More
stress FREE car buying! The entire crew at Mike Johnson's Toyota dealt were fast, friendly and went out of their way to accommodate me. They worked quickly to get me the exac The entire crew at Mike Johnson's Toyota dealt were fast, friendly and went out of their way to accommodate me. They worked quickly to get me the exact vehicle I wanted at a VERY fair price. The finance guy Joshua Trimble was exceptional, he took the time to explain the whole process to me. I always felt comfortable and never rushed even though they are a busy dealership. More
Great quality service Stopped in without an appointment and was a little overdue on my service. I was worked in fast, all sensors were reset without me having to remind any Stopped in without an appointment and was a little overdue on my service. I was worked in fast, all sensors were reset without me having to remind anyone (service due). My car was clean and all the plastic and paper mats were removed so it was brought back to me in the same condition I took it in if not cleaner. Then I was back on my way sooner than I thought I would be. The staff was friendly, efficient and on top of everything. They made sure there were no recalls, no other things to address and were wonderful to work with. Great experience More
Purchased new truck Chad was great salesman. I would definitely come back and recommend this dealership. Went to 2 other Toyota dealership... Mike Johnson's Toyota was th Chad was great salesman. I would definitely come back and recommend this dealership. Went to 2 other Toyota dealership... Mike Johnson's Toyota was the best?? More
great service Great service, excellent workmanship. Car was clean and ready to go when I got there. Stacey done excellent job handling the service. Really pleased w Great service, excellent workmanship. Car was clean and ready to go when I got there. Stacey done excellent job handling the service. Really pleased with Gus, our salesman. More
Friendly people who make you feel at home. The service dept. is second to none when it comes to taking care of your vehicle. Stacy Thompson and Scott always do an excellent job when it comes t The service dept. is second to none when it comes to taking care of your vehicle. Stacy Thompson and Scott always do an excellent job when it comes to putting the customer first and servicing your Toyota. I have purchased several new Toyotas from this dealership over the years and the service dept. is the main reason I keep coming back to Mike Johnson's Toyota to buy another one. More
Great and fast service! Went in for my first scheduled maintenance on my 2015 Corolla. Siggy had us in and out in just a matter of minutes! Excellent customer service! Went in for my first scheduled maintenance on my 2015 Corolla. Siggy had us in and out in just a matter of minutes! Excellent customer service! More
Survey Review Scott is a great help and always has my 2013 Camry in and out. With him you get great assistant and very fast service. definitely recommend him for y Scott is a great help and always has my 2013 Camry in and out. With him you get great assistant and very fast service. definitely recommend him for your service tech. More