Mike Johnson's Hickory Toyota
Hickory, NC
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Service visit. Courteous and friendly. Provided transportation to and from movie theater. Let us know when more than scheduled maintenance was needed. Provided renta Courteous and friendly. Provided transportation to and from movie theater. Let us know when more than scheduled maintenance was needed. Provided rental car overnight .Treated like family. More
Good Service They always give good service and try to help you out in any way they can. Pricing is good for a dealership and they are very friendly. They always give good service and try to help you out in any way they can. Pricing is good for a dealership and they are very friendly. More
Excellent service Mike Johnson Toyota is am excellent dealership. They are always friendly, professional, and seem to appreciate my business. My latest service was take Mike Johnson Toyota is am excellent dealership. They are always friendly, professional, and seem to appreciate my business. My latest service was taken care of by Stacy. Excellent 10k service and out on less than 30 minutes. Even made a minor body molding adjustment for no charge. Just a great group of people More
Great service on a recall! Scott and the entire service staff are true professionals. This was a recall appointment and I was treated as if I were there to purchase a new vehicl Scott and the entire service staff are true professionals. This was a recall appointment and I was treated as if I were there to purchase a new vehicle. Great customer service! More
Great experience!!! Thanks for always making me feel so welcome when I visit your dealership! Everyone is always friendly and very attentive to my needs. From the time th Thanks for always making me feel so welcome when I visit your dealership! Everyone is always friendly and very attentive to my needs. From the time that I purchased my vehicle to each of my service visits I have always felt welcome and have always been taken great care of. More
5k checkup First servicing for my new Rav 4. Arrived a little early and they took me right in. Asked if there were any problems with the car so far (there were First servicing for my new Rav 4. Arrived a little early and they took me right in. Asked if there were any problems with the car so far (there were not). Nice waiting room. Was offered water/coffee. Like the screen that shows the list of vehicles being serviced. Was told on the phone when I made the appointment that it would take 45 mins to an hour. It took 45 minutes. All in all a pleasant experience. More
accommodating I called in the morning to schedule my 10,000 mile oil change for that same afternoon. No problem. I had to call back later to inquire about changing I called in the morning to schedule my 10,000 mile oil change for that same afternoon. No problem. I had to call back later to inquire about changing the time to later in the day. Again, no problem. The staff are very accommodating. More
Impressive to say the least I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new I was going to buy a different brand but thought we would look at the Toyota. From the time that we met Scott Deatcher, until we drove away with a new Toyota, was a very pleasant experience. I found Scott very knowledgeable of the Toyota product along with the competitors. He explained the features of the RAV4 in detail along with the competitors. The facilities and the sales process were also very comfortable. They do go out of their way to make sure that you are satisfied with everything. I would highly recommend SCOTT and Mike Johnson's Toyota to anyone. More
Oil change My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. My experience during this visit was displeasing due to a 2 hr. wait for an oil change. My vehicle was accidently forgotten in the lot. More
70K mile service on my Prius Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommo Every time I take my Prius to MJ's Hickory Toyota I experience courteous and excellent service. Making appointments is easy and schedulers are accommodating to my schedule. The service my car received was excellent (as always) and the waiting area is pleasant with several amenities. More