Mike Johnson's Hickory Toyota

Have been there twice to have our car serviced. Scheduled the service online. Received text/email reminders. Couldn’t have been a smoother transaction either time. They are fast and efficient. The Scheduled the service online. Received text/email reminders. Couldn’t have been a smoother transaction either time. They are fast and efficient. The waiting area is perfect also. More

This service department really cared about me, as a customer. They are always polite, caring about my time, and take excellent care of my vehicle. Vivian Schneggenburger customer. They are always polite, caring about my time, and take excellent care of my vehicle. Vivian Schneggenburger More

Mr Scott Wehr was very helpful with my car purchase. Very knowledgeable and thorough service Very knowledgeable and thorough service More

This last service appointment I had, Sidney helped me out! She’s all around amazing! She made me feel taken care of and let me know everything going on! She went above and beyond for me! I highly recomme out! She’s all around amazing! She made me feel taken care of and let me know everything going on! She went above and beyond for me! I highly recommend her! More

Very good experience. Cindy is my go-to service advisor at Mike Johnson's Hickory Toyota. Very helpful to me as always. Tim is always good to give me a courtesy ride to or Cindy is my go-to service advisor at Mike Johnson's Hickory Toyota. Very helpful to me as always. Tim is always good to give me a courtesy ride to or from the dealership which is always appreciated. More

On a Monday evening I came in late with a flat tire. Cindy got me in and the techs put on a new tire quickly. Another great experience with MJHT! Cindy got me in and the techs put on a new tire quickly. Another great experience with MJHT! More

We purchased a 2024 Camry. Katelyn helped us through the process she was absolutely fantastic. She was so patient and understanding we cant thank her enough. Me and my family r Katelyn helped us through the process she was absolutely fantastic. She was so patient and understanding we cant thank her enough. Me and my family recommends Katelyn for your car buying at this dealership go see her you want be disappointed ♡♡♡♡ More

Always a great experience to work with Cindy in the service dept. She goes above and beyond to get my cars in for service on my schedule. And Lee has become our go to technician for my car and my teen service dept. She goes above and beyond to get my cars in for service on my schedule. And Lee has become our go to technician for my car and my teenage sons car. Keeps its honest as to what service our cars truly need. Always a fantastic experience and fabulous service team to work with. Thank you Cindy and Lee. More

Many years and many thousands of dollars spent at this dealership: Last two visits they have conveintly forgotten to apply my loyalty coupons to my service bill, even though I provided the coupons to the dealership: Last two visits they have conveintly forgotten to apply my loyalty coupons to my service bill, even though I provided the coupons to them before they began the service work. Also are becoming obsessed with upselling for things that were just done the last visit (4 months ago}, like brake fluid and engine coolant. I warned advisor that I would take my 6 vehicles elsewhere for service if this doesn't stop. All credibilty is lost when the mechanics start telling you that you need to do things that were just done, and they haven't even taken time to look at the vehicle or the last service records. Mike, my wife and I spend a lot of money with your dealership, but if you don't clean it up, we're gone. People are not stupid. Brake fluid and engine coolant do not need to be replaced every few months. Don't send out loyalty coupons to good customers if your people are not going to apply them without being called out for trying to slide by without doing so. More

I appreciated the staff of MJohnson Toyota and the express staff who have been very nice to deal with! express staff who have been very nice to deal with! More