Mike Johnson's Hickory Toyota

Very good experience. Cindy is my go-to service advisor at Mike Johnson's Hickory Toyota. Very helpful to me as always. Tim is always good to give me a courtesy ride to or Cindy is my go-to service advisor at Mike Johnson's Hickory Toyota. Very helpful to me as always. Tim is always good to give me a courtesy ride to or from the dealership which is always appreciated. More

On a Monday evening I came in late with a flat tire. Cindy got me in and the techs put on a new tire quickly. Another great experience with MJHT! Cindy got me in and the techs put on a new tire quickly. Another great experience with MJHT! More

We purchased a 2024 Camry. Katelyn helped us through the process she was absolutely fantastic. She was so patient and understanding we cant thank her enough. Me and my family r Katelyn helped us through the process she was absolutely fantastic. She was so patient and understanding we cant thank her enough. Me and my family recommends Katelyn for your car buying at this dealership go see her you want be disappointed ♡♡♡♡ More

Always a great experience to work with Cindy in the service dept. She goes above and beyond to get my cars in for service on my schedule. And Lee has become our go to technician for my car and my teen service dept. She goes above and beyond to get my cars in for service on my schedule. And Lee has become our go to technician for my car and my teenage sons car. Keeps its honest as to what service our cars truly need. Always a fantastic experience and fabulous service team to work with. Thank you Cindy and Lee. More

Many years and many thousands of dollars spent at this dealership: Last two visits they have conveintly forgotten to apply my loyalty coupons to my service bill, even though I provided the coupons to the dealership: Last two visits they have conveintly forgotten to apply my loyalty coupons to my service bill, even though I provided the coupons to them before they began the service work. Also are becoming obsessed with upselling for things that were just done the last visit (4 months ago}, like brake fluid and engine coolant. I warned advisor that I would take my 6 vehicles elsewhere for service if this doesn't stop. All credibilty is lost when the mechanics start telling you that you need to do things that were just done, and they haven't even taken time to look at the vehicle or the last service records. Mike, my wife and I spend a lot of money with your dealership, but if you don't clean it up, we're gone. People are not stupid. Brake fluid and engine coolant do not need to be replaced every few months. Don't send out loyalty coupons to good customers if your people are not going to apply them without being called out for trying to slide by without doing so. More

I appreciated the staff of MJohnson Toyota and the express staff who have been very nice to deal with! express staff who have been very nice to deal with! More

Katelyn Hamm was very kind and knowledgeable in assisting me in the purchase of my 2015 Avalon. I appreciate her attention to details and would definitely recommend her. me in the purchase of my 2015 Avalon. I appreciate her attention to details and would definitely recommend her. More

My go-to service advisor, Cindy, assisted me with service on my Tundra truck. Ordered a part for my truck. Keeps me informed. Very helpful. on my Tundra truck. Ordered a part for my truck. Keeps me informed. Very helpful. More

I can't speak highly enough of Katelynn and the car buying experience at Mike Johnson's Toyota. Katelynn was extremely engaged and worked closely with the service tech and other team members to ensure buying experience at Mike Johnson's Toyota. Katelynn was extremely engaged and worked closely with the service tech and other team members to ensure all expectations were met. 10/10 - highly recommend More

Has proven to service after the sell. We felt like we got a good deal on our car and continue to have the dealer service our car. We felt like we got a good deal on our car and continue to have the dealer service our car. More