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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
972 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 972 reviews

January 21, 2016

Thank you Steve Hunt I would like to thank Steve Hunt and all of the Mike Johnson's team for making my Tacoma purchase so easy. After test driving the Tacoma Steve had my More

by mgarvett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunt
Jan 21, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the awesome review! We are so happy that we could make the purchase of your new Tacoma so easy! We greatly appreciate your business and look forward to serving you again soon!

January 20, 2016

Thank you Trevor Because of time, I was in dire need of maintenance update. While traveling down the road I phone the maintenance department and Trevor Brown took my c More

by Ermccall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Brown
Jan 21, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the nice review! We do greatly appreciate your business and look forward to serving you again soon!

January 13, 2016

Great service performed on time!! The entire service department was fantastic!! The service work was performed on our vehicle at the appointed time. Work was professionally done in a More

by Hokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hall
Jan 13, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the awesome review! We appreciate your business and look forward to serving you again soon!

January 09, 2016

Poor Customer Service I noticed that the car I purchased in late December 2015 had possible mechanical issues. Took the car back to Mike Johnson's for evaluation in the Ser More

by TaliaRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Johon
Jan 11, 2016 -

Mike Johnson's Hickory Toyota responded

Talia, this is Andy Lawhon. My direct cell is 828-443-1531. We apologize for your experience. I have not received a call from you so please call me directly so we can resolve your issue. We have noticed you have posted in many places, in order to help please contact me at 828-443-1531. I leave my cell on my voicemail at work so customers can reach me 24/7. I look forward to speaking with you.

January 05, 2016

Service of my vehicle Overall service experience was excellent! Very professional from check in to check out!! I've truly enjoyed all of my service experiences with Mike Jo More

by cindy3boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hall
Jan 08, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you Cindy for your nice review!

January 01, 2016

Great Customer Service! Steve Hunt was great to deal with. It is obvious customer service is front and center. He was great at explaining and making the sales process pleasa More

by Mtnbound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunt
Jan 04, 2016 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the nice review! We greatly appreciate your business and look forward to serving you again soon!

December 26, 2015

Awesome service!! Love having my service at your dealership! Always a friendly and great overall experience!! Love my Toyota and couldn't imagine owning another type of More

by cindy3boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hall
Dec 29, 2015 -

Mike Johnson's Hickory Toyota responded

Thank you Cindy for the nice review! We greatly appreciate your business and look forward to serving you again soon!

December 22, 2015

Service Department Jose and Phillip helped me check in and out and did a great job. Whoever did the service on the car tho didn't do such a great job. They rated my batt More

by Hondagirl87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose, Phillip
Dec 22, 2015 -

Mike Johnson's Hickory Toyota responded

Thank you for your feedback. We were sorry to hear that your service experience was less than it should have been recently. Our Service Manager, Chris Brown would like to contact you/you contact him at 828-445-8534 to discuss your experience and how we can best resolve it. We truly value your business and hope that you will allow us to serve you again in the future.

December 16, 2015

The Only Way to Go for Service From the moment we pulled our vehicle into the service bay until the second we left the dealership we were treated as valued customers. Every employe More

by Green Bay Packer Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy and Dennis
Dec 17, 2015 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the nice review! We greatly appreciate your business and look forward to serving you again in the future!

December 14, 2015

Great Express Service Department Scott Wheatley is great. He will have your car in and out and ready to go before you know it. You are out of there in less the 45 minutes for a norma More

by Camry XLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wheatley
Dec 15, 2015 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the nice review! We greatly appreciate your business and look forward to serving you again soon!

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