
Mike Johnson's Hickory Toyota
Hickory, NC
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Purchasing Coming in for the second time over the years for maintenance/ this time insp. & ending up going home in a new car both times, should say a lot about t Coming in for the second time over the years for maintenance/ this time insp. & ending up going home in a new car both times, should say a lot about the good deals they make on a great car. Moved us thru the unexpected process efficiently, they are up to date with the newest technology to move you thru the finance procedure & also keep you updated on the maintenance process as it moves along in a comfortable atmosphere, More
Awesome Nick was as good as it gets . service was perfect. Brought my Tundra in for oil change and got the best service ever at a dealer Nick was as good as it gets . service was perfect. Brought my Tundra in for oil change and got the best service ever at a dealer More
Excellent customer service Made an appointment with Wallace. He had our vehicle ready in the front of the dealership when we arrived. We took our test drive and loved the RAV4 Made an appointment with Wallace. He had our vehicle ready in the front of the dealership when we arrived. We took our test drive and loved the RAV4 but undecided about the color. Wallace wanted to be sure that we were happy with the color, he brought another RAV in another color to compare side by side. We were then sure we wanted the first one. There was no pressure negotiating our price. The whole experience was excellent and the amenities you get from buying from Mike Johnson is icing on the cake. Go see Wallace if you are interested in top notch customer service. More
Great Service Experience for service was very good, everyone friendly and helpful. Setting up an appointment was easy, told me exactly where to come at the dealers Experience for service was very good, everyone friendly and helpful. Setting up an appointment was easy, told me exactly where to come at the dealership and who to look for when I arrived. Wait wasn't long, walked me out to my car and thanked me for coming. More
Poor Service Did not turn off maintenance light, next service sticker on windshield was current mileage. Did they really do the service?? I wonder. I will use anot Did not turn off maintenance light, next service sticker on windshield was current mileage. Did they really do the service?? I wonder. I will use another dealership even though I bought new here. More
Scheduled Maintenance I brought my Rav 4 in for scheduled maintenance and they seemed to be very backed up with other customers. I thought I would have to wait a long time I brought my Rav 4 in for scheduled maintenance and they seemed to be very backed up with other customers. I thought I would have to wait a long time but Jorge my service Rep saw i had an appointment he made sure my car was put in right away. I have never had service this fast and this friendly before!. Thanks Jorge. More
Prius battery I dropped my Prius to get a new primary battery on Sunday. Monday the service team called to confirm that I needed a new battery. I told them to put i I dropped my Prius to get a new primary battery on Sunday. Monday the service team called to confirm that I needed a new battery. I told them to put it in. The car was ready by 4 pm for pickup. I was completely satisfied with the service. More
Review I am very satisfied with what the employer that helped my son get him a car. Its a very dependable car, great on gas, low mileage, and very beautiful I am very satisfied with what the employer that helped my son get him a car. Its a very dependable car, great on gas, low mileage, and very beautiful. I thank him for the work he has done. I would recommend this dealership to anyone More
Efficiency at its best I arrived for scheduled maintenance and was greeted with the utmost courtesy. The inspection took only minutes and the findings were explained thoroug I arrived for scheduled maintenance and was greeted with the utmost courtesy. The inspection took only minutes and the findings were explained thoroughly. I was then advised how and when I should schedule my next inspection to take advantage of the remaining free service offer. More
Love Mike Johnson Toyota Spoke with Brandon, he advised me what needs to be done on my car. Got in and out quickly! Very friendly service! Will continue to go Mike Johnson Toy Spoke with Brandon, he advised me what needs to be done on my car. Got in and out quickly! Very friendly service! Will continue to go Mike Johnson Toyota and asking for Brandon :) More